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Valutata 4 stelle su 5

From the time I ordered an item from Ninelife Google sent me likely scam warnings to my phone. The item was coming from the States so took around two weeks, by the time I got the dispatched notice wit... Leggi di più

Valutata 5 stelle su 5

I have used many magnesium oxide powders before, but none are as good as this Horbach product. It is a really nice fine powder, unlike others. The product is quite expensive though, and delivery was a... Leggi di più

Valutata 4 stelle su 5

I ordered a single item from the Nine Life Ireland website on June 10th having had no indication whatsoever that it was being shipped here from the USA. As of today, July 1st, I'm still waiti... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

Brilliant Product altogether, have tried many types of insoles , but these by far the best. Have purchased 4 pairs now to date , as I find them so good . Have advised loads of friends to buy th... Leggi di più

3,9

Molto buono

TrustScore 4 su 5

395 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 80% delle recensioni negative ricevute

Solitamente risponde entro 1 mese

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

3,9

Tutte le recensioni

(395)

89 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Awful customer service

It took almost a month from ordering the product to receiving it and when I eventually got an estimated delivery date that was delayed too. Customer service was shocking, continuously evading the question I asked and did not want to tell me how to initiate a return, just told me not to accept the delivery (which wouldn't guarantee a refund).

22 luglio 2026
Non scritta su invito
Logo di NineLife Ireland

Risposta di NineLife Ireland

Hi Joanne,

We sincerely regret the delay in delivering your order and understand how frustrating this must have been. Please know that we are committed to improving our shipping process to prevent such issues in the future.

I’ve also sent a detailed update to your registered email ID, and I’d appreciate it if you could continue the conversation there so we can resolve this matter promptly.

Thank you for your patience and understanding. We truly hope you’ll give us another chance to serve you better.

Warm regards,
NineLife

Valutata 1 stelle su 5

I placed my order in April and it never…

I placed my order in April and it never arrived.Customer service ice said they would send another item. It never arrived. I have been asking for a refund and I keep getting fobbed off. So this company has 70euros of mine. This is theft. Do not use them.

20 luglio 2026
Non scritta su invito
Logo di NineLife Ireland

Risposta di NineLife Ireland

Hi Orla,

We're sorry for the delay you experienced. We will ensure that corrective measures are taken.

I’ve sent an email to your registered email ID, and I would appreciate it if you could continue the conversation there. We hope you’ll give us another chance to serve you better in the future.

Thank you for your understanding and patience.

Regards,
NineLife

Valutata 4 stelle su 5

Very happy with being able to get 2 products from Ninelife that are not available in Ireland.

Very happy with being able to get 2 products in individual orders that reduce acid in food and acidic drinks like tea and wine. They take quite a while to arrive from the date of order but as I always order when I have sufficient to tide me over, that is not an issue. I always make sure I am not going to be away in the near future as well

7 luglio 2026
Non scritta su invito
Valutata 4 stelle su 5

Not clear this is a USA purchase!!

I ordered a single item from the Nine Life Ireland website on June 10th having had no indication whatsoever that it was being shipped here from the USA.

As of today, July 1st, I'm still waiting to receive it. The tracking indicates that it is somewhere on mainland Europe. Still showing an estimated delivery date of 29 June.

If this ever arrives, I assume I will be liable for VAT plus the new €3 per item charge.

Very unclear and ambiguous trading!

Update: The item arrived today, 3 July. No additional charges. No idea how or why not but I'll take it gratefully.

16 giugno 2026
Non scritta su invito
Logo di NineLife Ireland

Risposta di NineLife Ireland

Hi Catherine,

We apologize for the delay in your order delivery. Your feedback is important, and we are reviewing our delivery timelines.

I’ve sent an email to your registered email ID, and I would appreciate it if you could continue the conversation there. We hope you’ll give us another chance to serve you better in the future.

Thank you for your understanding and patience.

Regards,
NineLife

Valutata 5 stelle su 5

Great source of my daily meducation

Under the instruction of my doctor, I have been taking Famotidine for years. It successfully eliminates my symptoms of GERD, the price is usually reasonable and it is generally available without prescription. NineLife Ireland is an excellent source of this medication. Ordering was simple and the wait time for delivery was moderate. I will definitely reorder from NineLife when my current stock runs low.

25 giugno 2026
Non scritta su invito
Valutata 4 stelle su 5

Postal Issue

The post man chosen didn’t try to deliver the product and instead returned it to NineLife for some unknown reason. But NineLife was very good at dealing with the issue and resent it back to me. The new postal arrangement worked perfectly. It was simply put in my letterbox. I have no idea why the first postal service didn’t just do the same. I believe the first postal service did not try at all. All ended well though. And NineLife were very good to deal with. I placed my order on March 7th. I received it on May 5th. It took two months to deliver. Not great.

7 marzo 2026
Non scritta su invito

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