Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Scopri cosa dicono le persone

Valutata 4 stelle su 5

From the time I ordered an item from Ninelife Google sent me likely scam warnings to my phone. The item was coming from the States so took around two weeks, by the time I got the dispatched notice wit... Leggi di più

Valutata 5 stelle su 5

I have used many magnesium oxide powders before, but none are as good as this Horbach product. It is a really nice fine powder, unlike others. The product is quite expensive though, and delivery was a... Leggi di più

Valutata 4 stelle su 5

I ordered a single item from the Nine Life Ireland website on June 10th having had no indication whatsoever that it was being shipped here from the USA. As of today, July 1st, I'm still waiti... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

Brilliant Product altogether, have tried many types of insoles , but these by far the best. Have purchased 4 pairs now to date , as I find them so good . Have advised loads of friends to buy th... Leggi di più

3,9

Molto buono

TrustScore 4 su 5

396 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 76% delle recensioni negative ricevute

Solitamente risponde entro 1 mese

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

3,9

Tutte le recensioni

(396)

90 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Price-gouged for item, waited weeks for a cheap knock-off, poor customer service

I paid €64 (plus €10 shipping) for a Pax vaporizer case to replace one that I bought for €32 six years ago. After 3 weeks I received a cheap Chinese knock-off version that retails for about €21 on Amazon (and delivery is free with Prime). I contacted customer service via chat. The agent was very slow to respond, wasn't knowledgeable about whether or not I could attach images to the chat, and when I uploaded the images to Google Drive and shared the link, they disconnected the chat. I started a new chat and they advised I'll receive a reply by EOD on Monday (it's currently Saturday), so we'll see how they handle it. I'll update my review if they resolve it but ultimately they deserve a complaint for pulling such a stunt with the product in the first place.

21 febbraio 2026
Non scritta su invito
Valutata 2 stelle su 5

Would not order from them again

Would not order from them again. I ordered coffee in November, it estimated 4 working days. I emailed them back and forth as I had not heard anything come December. This went on until last week when they supplied me with a refund. It should not say 4 working days for delivery when I was waiting nearly 3 months to still not get my products.

12 febbraio 2026
Non scritta su invito
Logo di NineLife Ireland

Risposta di NineLife Ireland

Hi Ruth,

We sincerely apologize for the inconvenience you have experienced. We understand that you are not satisfied with the service provided, and we assure you that we will thoroughly investigate the issue and take corrective measures.

I have sent an email to your registered email ID, I would request you to liaise with me over the same email thread. We do hope you will give us another chance in the near future.

Thank you for your understanding and patience.

Regards
NineLife

Valutata 4 stelle su 5

Very happy with product

Very happy with product but it was very expensive considering vision Ireland sell them at €17 but were out of stock and I needed a new one

29 gennaio 2026
Non scritta su invito
Valutata 5 stelle su 5

Great experience

From start to finish this purchase was a very positive experience. When I enquired about delivery I got prompt and pleasant reply and received it on expected date.

9 febbraio 2026
Non scritta su invito
Valutata 5 stelle su 5

Great company

Very easy site to navigate. From adding to basket to being delivered was a seamless experience. Very professional.

27 gennaio 2026
Non scritta su invito
Valutata 4 stelle su 5

Insoles Purchase

Brilliant Product altogether, have tried many types of insoles , but these by far the best. Have purchased 4 pairs now to date , as I find them so good .
Have advised loads of friends to buy them too
Only drawback - live in Ireland , shipping takes nearly a month , too long
Appreciate your 10 % loyalty bonus , maybe you could increase that bonus to 20% as I intend to buy additional insoles

Cheers
Walter

8 gennaio 2026
Non scritta su invito
Valutata 1 stelle su 5

DO NOT USE THEM, terrible experience.

Terrible experience, will never buy from them again. Item was originally supposed to be delivered before Christmas and it wasn't. I wasn't even shipped before Christmas, it was well after Christmas. Then I had to wait weeks for delivery because it was shipped from US (not mentioned on site) then when it arrived today Jan 15, and its a USA plug, not used in Ireland.

They offered 10% refund or 35% discount. (Discount just gives them more money) But I will not be using them again as this was a terrible experience.

I have asked for a full refund as this was so disappointing for my kid not to have their gift for Christmas. Then not be able to use it when it comes. Am waiting to hear back.

Update: I was provided with 15% partial refund. Not enough IMO. Also please note their reply to these 1 star reviews are all copy/paste replies - that should demonstrate the level of customer care here.

15 gennaio 2026
Non scritta su invito
Logo di NineLife Ireland

Risposta di NineLife Ireland

Hi Lee,

We regret that the product did not meet your expectations and sincerely apologize for the delay you experienced.

I’ve sent an email to your registered email address and kindly request that we continue our correspondence via the same thread for a seamless resolution. This will help us keep all details in one place and ensure faster follow-up.

We truly value your patience and understanding during this time and hope to have the opportunity to serve you better in the future.

Thank you for bringing this matter to our attention — we will investigate further to prevent similar issues going forward.

Thank you for your understanding.

Regards,
NineLife

Valutata 1 stelle su 5

Ninelife.ie is a scam

Ninelife.ie is a scam. Don’t buy anything from them

14 gennaio 2026
Non scritta su invito
Logo di NineLife Ireland

Risposta di NineLife Ireland

Hi Liam,

Thank you for your feedback! However, we are unable to trace an order that corresponds to your review.
Could you please provide the order ID? This will help us resolve the matter quickly.

Thank you!
NineLife

Valutata 1 stelle su 5

Non IRISH Website with .ie Domain

Whilst this website states its Ireland as it has a .ie domain it appears to ship from outside the EU.

I ordered a product on 20th November and it took until 30th Dec to arrive. The product sells in Ireland for €6.75 and was €47.70 on this website which I stupidly took as a multipack based on other Irish website prices ..... then €9.95 for postage so total of €57.65 from a SUPPOSEDLY IRISH SITE for 1 item worth €6.75 here .

Beware as this is misleading.

Updated 27/01/26 Order number Order IE-NL#P235708093

30 dicembre 2025
Non scritta su invito
Logo di NineLife Ireland

Risposta di NineLife Ireland

Dear Customer,

Thank you for your review.

We've looked into our records and couldn’t find a corresponding order associated with the details provided. To help us resolve this matter promptly, could you please share the order ID linked to your review?

Once we have this information, we will be able to investigate further and get back to you as soon as possible.

Warm regards,
NineLife

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