NineFit United Kingdom Recensioni 345

TrustScore 4 su 5

3,9

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Valutata 5 stelle su 5

Excellent service...some hiccups with customs but Ninefit re-sent the items. Great communication from customer service (thanks again, Gina). Very pleased with the moonclips...this design makes loadin... Leggi di più

Valutata 4 stelle su 5

Outdoor table tennis cover - was easy to order online and is as described. Quality is fine - four stars only due to delivery delays and lack of information when enquiries made.

Valutata 1 stelle su 5

I ordered a motorbike carrier, what came was second hand and broken, it cost over £500.00, I have emailed and called the company, no response, I even emailed NineFit uk,handelnine.com including roja... Leggi di più

Valutata 5 stelle su 5

The service was excellent. I was kept informed as to the status of my order and updated at each stage of the process of getting my order from the USA to the UK. On arrival, the order was complete a... Leggi di più


Informazioni di contatto

3,9

Molto buono

TrustScore 4 su 5

345 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Nessuna traccia di inviti alla recensione precedenti

Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 64% delle recensioni negative ricevute

Solitamente risponde entro 2 settimane

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3,9

Tutte le recensioni

(345)

62 recensioni negli ultimi 12 mesi

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Valutata 1 stelle su 5

Overcharged $93.00 for a watch i…

OVERCHARGED $93.00 for a watch i ordered. Written 6 emails with a screenshot attached of the correct price. NO RESPONSE. Called and left 3 phone messages, NOONE ANSWERS or RETURNS CALLS. This is a violation of businesses professions code, it is UNLAWFUL to charge a customer greater than advertised.
Earlier reviews did warn bad customer service. All bad reviews have the same common response from supplier. I should have taken note of earlier reviews.
Still waiting for my refund to be processed and a response for an order placed in Feb.
This organisation needs to be investigated.

15 febbraio 2023
Non scritta su invito
Logo di NineFit United Kingdom

Risposta di NineFit United Kingdom

Dear Customer,

We understand that you were not happy with the price of product. I want to let you know that the price on our website involves various factors like demand and supply, customs charges, quality, etc., which is why our price differs from other local vendors. We do hope you will give us another chance in the near future.

Regards,
Swapnil

Valutata 5 stelle su 5

Good Purchase

Item received, packaged well, and in good time. Quality faux leather; wallet has a lot of card holder section which fits my need. Overall good buy

2 marzo 2022
Non scritta su invito
Valutata 1 stelle su 5

I bought a pair of $200 supra shoes…

My partner bought a pair of $200 supra shoes from ninefit for Christmas a present, shoes arrived 2 weeks after Christmas, shoes was 3 sizes smaller than ordered. Been trying to contact ninefit customer service for a week now with no reply to emails, when I ring I only get a stupid answering machine which I leave a msg. can anyone help me with how to contact this bad company please. I don't recommend ninefit to anyone

14 gennaio 2023
Non scritta su invito
Logo di NineFit United Kingdom

Risposta di NineFit United Kingdom

Hello,

We are unable to trace an order corresponding to this review. We also searched by the user name here but have not found an order. Could you please share the order id this corresponds to so that we can look into the matter and get back to the earliest?

Regards,
Swapnil

Valutata 1 stelle su 5

I ordered Shimano bike parts

I ordered Shimano bike parts - yes I received two chain ring's but one was the incorrect size.

Have been constantly emailing 1) where to send the incorrect part and 2) when the correct part will arrive. Never had any acknowledgement of emails and their telephone goes straight to answer phone. Never get a reply

6 ottobre 2022
Non scritta su invito
Logo di NineFit United Kingdom

Risposta di NineFit United Kingdom

Hello,

We are sorry to hear that you had a frustrating experience and we really appreciate you bringing this issue to our attention. We have reviewed our systems and would like to inform you that such instances will never be repeated.

We have contacted you on your registered email ID so that the issue is solved at the earliest hence we hope that this isolated incident does not hamper your shopping experience with us.

Regards,
Akshay
NineFit

Valutata 5 stelle su 5

Very helpful on the chat initially when…

Very helpful on the chat initially when placing order and paying online. They got me a rare item for my Suzuki outboard engine and kept in touch notifying me of order progress. Delivery then arrived early. Cannot fault.

28 luglio 2022
Non scritta su invito
Valutata 5 stelle su 5

Ninefit; ordering of an imported part

Through Ninefit I purchased a fitness product which was imported into the UK. The ordering process was incredibly smooth and thereafter I was automatically kept up to date with regular progress. The received lead time to actual delivery was much quicker and cleaner than expected.

22 agosto 2022
Non scritta su invito
Valutata 1 stelle su 5

Zero stars - avoid

Zero stars. I ordered a bulova watch and paid. 3 days later I get an email stating my order is in progress - slow but ok. 4 days later, today, I check my order, it states it is cancelled ( i did not cancel it!). The payment has been returned - ok. But no explanation, or even the courtesy to advise, why THEY cancelled my order. By the way, the same watch, bulova ref 96B257, is still for sale on their website, but is now almost €100 more than I paid!! Disgraceful - avoid.

16 luglio 2022
Logo di NineFit United Kingdom

Risposta di NineFit United Kingdom

Hi Paul,

We understand your concern regarding the price. I would like to inform you that the prices are listed/changed according to the demand and supply of the product and hence the price was changed on the website. The prices involve various factors like customs charges, quality, etc and that's the reason our price differs from other local vendors. I have sent an email to your registered email ID with a resolution, please reply to that email if you need any further assistance. We hope you will give us another chance in the near future.

Regards,
Swapnil

Valutata 5 stelle su 5

I was over the moon with everything …

I was over the moon with everything because I was on a tight timescale and it wasn't just a ball it needed to be converted Into a lamp for a 21st birthday present so seeing land in the UK on a Friday afternoon and got it Saturday afternoon. 2day head start for me....Nevertheless we made the birthday on time..

23 maggio 2022
Non scritta su invito

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