NineFit United Kingdom Recensioni 345

TrustScore 4 su 5

3,9

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Valutata 5 stelle su 5

Excellent service...some hiccups with customs but Ninefit re-sent the items. Great communication from customer service (thanks again, Gina). Very pleased with the moonclips...this design makes loadin... Leggi di più

Valutata 4 stelle su 5

Outdoor table tennis cover - was easy to order online and is as described. Quality is fine - four stars only due to delivery delays and lack of information when enquiries made.

Valutata 1 stelle su 5

I ordered a motorbike carrier, what came was second hand and broken, it cost over £500.00, I have emailed and called the company, no response, I even emailed NineFit uk,handelnine.com including roja... Leggi di più

Valutata 5 stelle su 5

The service was excellent. I was kept informed as to the status of my order and updated at each stage of the process of getting my order from the USA to the UK. On arrival, the order was complete a... Leggi di più


Informazioni di contatto

3,9

Molto buono

TrustScore 4 su 5

345 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Nessuna traccia di inviti alla recensione precedenti

Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 64% delle recensioni negative ricevute

Solitamente risponde entro 2 settimane

Come questa azienda usa Trustpilot

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Valutata 1 stelle su 5

C'mon Trustpilot, this is not right!!

I am being informed by Trustpilot that if I do not respond to Ninefit's direct communication with me, I may have my post below removed! Is this for real? Ninefit is a scam and they are asking me to provide more details of the goods I did not order! Earth to world, I did not order anything and they are trying to scam me by getting me to click on a link that is obviously a scam.

I did not order anything from these people and yet they keep bombarding my e-mail account with different links, from different sources, trying to get me to click on an obviously nefarious link!

Trustpilot, c'mon, how can you allow my post to be removed because I won't answer them. Look at the other complaints below and see that these people are scammers. We owe it to other consumers not to be caught out by these workshy, conning, shysters.

23 luglio 2024
Non scritta su invito
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Risposta di NineFit United Kingdom

Dear Customer,

We are unable to trace an order corresponding to this review. We also searched by the user name here but have not found an order. Could you please share the order id this corresponds to so that we can look into the matter and get back at the earliest.

Regards,
Swapnil

Valutata 1 stelle su 5

Watch out for SCAM Emails claiming your…

Watch out for SCAM Emails claiming your parcel on on its way and TRACK PACKAGE link is fake.

8 luglio 2024
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Risposta di NineFit United Kingdom

Dear Customer,

We are unable to trace an order corresponding to this review. We also searched by the user name here but have not found an order. Could you please share the order id this corresponds to so that we can look into the matter and get back at the earliest.

Regards,
Swapnil

Valutata 1 stelle su 5

Shop leaked contact data

Since i ordered something and received the item, i got a lot of spam-/ phishing mails confirming a made up order. These mails do include my address and also the same item i ordered, even though the sender/ mail is clearly scam. After i contacted the support and told them about the problem and included one of those spam mails as proof, they confirmed, that they had a data breach and user contact-data got stolen. At least no payment- or creditcard information got stolen but something like this is not acceptable for a serious shop.

PS: I'm getting spam- /phishing mails at least once a weak since then.

1 maggio 2024
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Risposta di NineFit United Kingdom

Dear Customer,

I would like to inform you that the email is not from our company.

Regards,
Swapnil

Valutata 5 stelle su 5

Well impressed

When I purchased the knife 🔪 I thought it would take at least 6 to 8 weeks to get to me but surprisingly it only took 4 weeks and the knife looks better in person also well made I'm going off grid camping next week so I'll put the knife to the test

8 luglio 2024
Non scritta su invito
Valutata 1 stelle su 5

Having a similar scam experience

Having a similar scam experience. Multiple Promises that the item is in the mail. Tracking email is a scam. Website is marked dangerous. Will chargeback.

8 giugno 2024
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Risposta di NineFit United Kingdom

Dear Customer,

We are unable to trace an order corresponding to this review. We also searched by the user name here but have not found an order. Could you please share the order id this corresponds to so that we can look into the matter and get back at the earliest.

Regards,
Swapnil

Valutata 1 stelle su 5

Fraudsters

Fraudsters. Complete Fraudsters. Priced an item to make it look like it was something else. String priced like 200m but only sent 12m of string. No product info and no help afterwards...basically told F you...we caught you

21 giugno 2024
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Risposta di NineFit United Kingdom

Dear Customer,

We are unable to trace an order corresponding to this review. We also searched by the user name here but have not found an order. Could you please share the order id this corresponds to so that we can look into the matter and get back at the earliest.

Regards,
Swapnil

Valutata 1 stelle su 5

I am constantly being contacted by these scammers

I am constantly being contacted by Nine-Fit to tell me my order has been processed/in transit, etc. each time from a bogus email address just trying to get me to click on the tracking link.
Totally fake company.

17 giugno 2024
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Risposta di NineFit United Kingdom

Dear Customer,

I would like to inform you that the email is not from our company.

Regards,
Swapnil

Valutata 1 stelle su 5

This Company is a bunch of criminals.

This Company is a bunch of criminals.
They never deliver ordered products and money spent youll never see again from them.
I contacted Google and they shut them down from the search, but we all know that parasites seems to show up again. This is a big Victory for the human kind and I want you all to report this kind of parasites. They dont have the right to be on this earth

27 maggio 2024
Non scritta su invito
Logo di NineFit United Kingdom

Risposta di NineFit United Kingdom

Dear Customer,

We are unable to trace an order corresponding to this review. We also searched by the user name here but have not found an order. Could you please share the order id this corresponds to so that we can look into the matter and get back at the earliest.

Regards,
Swapnil

Valutata 1 stelle su 5

If there was a zero star Ninefit would…

If there was a zero star Ninefit would get it. I live in the UK and they have given me a US address to return the product. Absolute joke of a company they even have an office in Middlesex.

30 aprile 2024
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Risposta di NineFit United Kingdom

Dear Customer,

We are unable to trace an order corresponding to this review. We also searched by the user name here but have not found an order. Could you please share the order id this corresponds to so that we can look into the matter and get back at the earliest.

Regards,
Swapnil

Valutata 1 stelle su 5

My advice is DO NOT USE THIS COMPANY.

My advice is DO NOT USE THIS COMPANY.
Might as well be a con.
Prices are absolutely scandalous - I rang their contact number and the guy (Waveel) just made excuse after excuse after excuse... blaming anything he could think of, then would not give me any direct contact details to make an official complaint.... They are charging 5 to 6 times the prices of other places - this is a TOTAL SCAM.
Should be reported to trading standards.

ADDED post their reply..... meaningless and with very little if any 'integrity' in your reply. The product in question is readily available and is a market leader, so quality is not in question. Your website. company rips off and makes excessive profit out of those that might not know better... I find this a shame and a disgrace especially in time of 'hardship' for some / many.... rant over I bought mine form Stringers world and Direct Sports and Direct Badminton also had reasonable prices.
Just avoid this Ninefit site!!!

19 marzo 2024
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Risposta di NineFit United Kingdom

Dear Customer,

I can completely understand your concern regarding the price. I want to let you know that the price on our website involves various factors like demand and supply, customs charges, quality, etc., which is why our price differs from other local vendors.

Regards,
Swapnil

Valutata 1 stelle su 5

Deliberately misleading advert

Deliberately misleading advert. I bought boxing egg weights, the picture shows the weights and holders, the price and postage makes you believe that's what you're getting, but they only sent the holders themselves. Getting a refund is proving very difficult as well. Avoid.

7 marzo 2024
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Risposta di NineFit United Kingdom

Hi Stuart,

We understand that you were not happy with the product delivered to you. We have proceeded to carry out a full refund. We are investigating the case further and reevaluating the product in question. If a violation of the listing is found, we will proceed to de-list the product. We are sad that the product did not live up to your expectations and assure you that this will be checked thoroughly and corrective actions will be taken. We have sent an email to your registered email ID, I would request you to liaise with us over the same email thread. We do hope you will give us another chance in the near future.

Regards,
Swapnil

Valutata 1 stelle su 5

Yes, a scam!

Scam!! I ordered 24 boxes of 3 tennis balls for HKD402 (about GBP 40). After many weeks due to incorrectly writing my address (heavily truncated causing local post office to struggle and find me), I only received 1 box!! Most expensive tennis balls ever!! I then came to read reviews to find that the exact same has happened to other customers!!! I have sent a message to customer service but given what I’ve read here, i fear I my only real recourse will be to request a chargeback with my credit card company. Steer clear!

Update: the reply from Ninefit is pure copy paste of the reply they gave to similar scam cases. I have by the way not received any email LOL! TOTAL SCAM.

11 marzo 2024
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Risposta di NineFit United Kingdom

Dear Customer,

We understand that you were not happy with the product delivered to you. We are investigating the case further and reevaluating the product in question. If a violation of the listing is found, we will proceed to de-list the product. We are sad that the product did not live up to your expectations and assure you that this will be checked thoroughly and corrective actions will be taken. We have sent an email to your registered email ID, I would request you to liaise with us over the same email thread. We do hope you will give us another chance in the near future.

Regards,
Swapnil

Valutata 1 stelle su 5

Weren’t able to fulfill order - Scam

Weren’t able to fulfill order, wanted me to accept a substitute. I requested a refund instead but have now been ghosted. No response whatsoever. An absolute scam! Avoid at all cost!!!

6 marzo 2024
Non scritta su invito
Logo di NineFit United Kingdom

Risposta di NineFit United Kingdom

Dear Customer,

We understand that you were not happy with the service. We have proceeded to carry out a full refund. We are investigating the case further and reevaluating the product in question. If a violation of the listing is found, we will proceed to de-list the product. We are sad that the product did not live up to your expectations and assure you that this will be checked thoroughly and corrective actions will be taken. We have sent an email to your registered email ID, I would request you to liaise with us over the same email thread. We do hope you will give us another chance in the near future.

Regards,
Swapnil

Valutata 1 stelle su 5

Scam scam scam

Scam scam scam, please avoid. I ordered a case of 24 cans of tennis balls, I received ONE, I've had communication with them since asking for a refund, and they just offer me a reduced price of 20% 50% and most recently 75% for one can of tennis balls for which I also had to pay customs on! I wish I'd looked up the site pre purchase. But I have screenshot of everthing in the chain of purchase, the pictures and descriptions of the item, so will now contact my credit card provider. I will also be reporting the website to the appropriate enforcement agencies. Please do not use this website. Imo the positive reviews on this site are fake.

3 febbraio 2024
Non scritta su invito
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Risposta di NineFit United Kingdom

Hi Elaine,

We understand that you were not happy with the product delivered to you. We are investigating the case further and reevaluating the product in question. If a violation of the listing is found, we will proceed to de-list the product. We are sad that the product did not live up to your expectations and assure you that this will be checked thoroughly and corrective actions will be taken. We have sent an email to your registered email ID, I would request you to liaise with us over the same email thread. We do hope you will give us another chance in the near future.

Regards,
Swapnil

Valutata 1 stelle su 5

This company is not legitimate. It is a scam

This company is not legitimate, it is a scam. If you order you will not get what you order, you will not get a refund, and you will pay a very over inflated price ie you will be scamed out of a huge amount compared to the real price of the item
If you examine all the 5 star reviews it is quite obvious they're fake reviews
google ninefit.ie on quora and trust pilot before even considering parting with money and also compare the price of what you are looking at to other sites selling similar/ identical item's.
One example, a pack of 10 fishing hooks in any shop or online will be at most 3 euro. Ninefit are charging 30 euro and then implying the 30 euro price is a special offer. This is extortion. Stay away from this site
Also be advised the phone number (+353749209999) is a donegal number and on a website called (fresh cart dot ie) but the address for ninefit.ie is in Dublin, further signs it is not legitimate

3 marzo 2024
Non scritta su invito
Logo di NineFit United Kingdom

Risposta di NineFit United Kingdom

Dear Customer,

I can completely understand your concern regarding the price. I want to let you know that the price on our website involves various factors like demand and supply, customs charges, quality, etc., which is why our price differs from other local vendors.

Regards,
Swapnil

Valutata 1 stelle su 5

Don't order from this company

Don't order from this company, I ordered on 10 January 2024 and still have not received my item. Excuse after excuse is being used. I have requested a refund, now my calls and emails are no longer answered.

According to their reply I will receive an email. I have not received an email nor have they made contact to fix this.

10 gennaio 2024
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Risposta di NineFit United Kingdom

Dear Customer,

We acknowledge that your order was delayed due to we receving higher volume of orders. We have now fixed this issue and can assure such errors will not happen in the future. We have sent an email to your registered email ID, I would request you to liaise with us over the same email thread. We do hope you will give us another chance.

Regards,
Swapnil

Valutata 1 stelle su 5

Complete scam and false advertising.

Complete scam and false advertising.
Bought what I believed was a case of tennis balls for $93 which is consistent with what you would ordinarily pay for a case, but only received, 1 can.
Very clever marketing Ninefit. Well done for screwing others for your own financial advantage.

27 febbraio 2024
Non scritta su invito
Logo di NineFit United Kingdom

Risposta di NineFit United Kingdom

Dear Customer,

We understand that you were not happy with the product delivered to you. We are investigating the case further and reevaluating the product in question. If a violation of the listing is found, we will proceed to de-list the product. We are sad that the product did not live up to your expectations and assure you that this will be checked thoroughly and corrective actions will be taken. We have sent an email to your registered email ID, I would request you to liaise with us over the same email thread. We do hope you will give us another chance in the near future.

Regards,
Swapnil

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