NineFit United Kingdom Recensioni 345

TrustScore 4 su 5

3,9

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Valutata 5 stelle su 5

Excellent service...some hiccups with customs but Ninefit re-sent the items. Great communication from customer service (thanks again, Gina). Very pleased with the moonclips...this design makes loadin... Leggi di più

Valutata 4 stelle su 5

Outdoor table tennis cover - was easy to order online and is as described. Quality is fine - four stars only due to delivery delays and lack of information when enquiries made.

Valutata 1 stelle su 5

I ordered a motorbike carrier, what came was second hand and broken, it cost over £500.00, I have emailed and called the company, no response, I even emailed NineFit uk,handelnine.com including roja... Leggi di più

Valutata 5 stelle su 5

The service was excellent. I was kept informed as to the status of my order and updated at each stage of the process of getting my order from the USA to the UK. On arrival, the order was complete a... Leggi di più


Informazioni di contatto

3,9

Molto buono

TrustScore 4 su 5

345 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Nessuna traccia di inviti alla recensione precedenti

Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 60% delle recensioni negative ricevute

Solitamente risponde entro 2 settimane

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Valutata 1 stelle su 5

Selling Banned Knives

They are on BBC news for selling banned massive knives. Dodgy company or what?!

15 novembre 2024
Non scritta su invito
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Risposta di NineFit United Kingdom

Dear Customer,

We are unable to trace an order corresponding to this review. We also searched by the user name here but have not found an order. Could you please share the order id this corresponds to so that we can look into the matter and get back at the earliest.

Regards,
Swapnil

Valutata 1 stelle su 5

All over the news selling huge bladed…

All over the news selling huge bladed knifes that are banned scum bags

15 novembre 2024
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Risposta di NineFit United Kingdom

Hi Amelia,

Thank you for your feedback. I have requested that the relevant team implement the necessary changes. I apologize for any inconvenience caused.

Best regards,
Swapnil

Valutata 1 stelle su 5

Overpriced, unavailable products - scam site

This company is listing products on its Australian website for which it doesn't have accounts with the distributor, so it can't be sourcing the items in Australia. And some of the prices are ridiculously expensive - the RRPs quoted are way over the real RRPs, to try and make their "discount" sound attractive. This site is obviously a complete scam - just don't engage with them.

18 ottobre 2024
Non scritta su invito
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Risposta di NineFit United Kingdom

Dear Customer,

We are unable to trace an order corresponding to this review. We also searched by the user name here but have not found an order. Could you please share the order id this corresponds to so that we can look into the matter and get back at the earliest.

Regards,
Vidisha

Valutata 1 stelle su 5

Have waited 7 weeks for my orders to…

Have waited 7 weeks for my orders to arrive then they say it has to be re shipped! this is a scam, do not buy from ninefit! I ordered again to see what would happen, the same scam, Your order is being processed, a week later still no tracking information. DO NOT BUY FROM THIS SITE! AND THERE IS NO NINEFIT AUSTRALIA.

10 settembre 2024
Non scritta su invito
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Risposta di NineFit United Kingdom

Hi Shawn,

I apologize for the inconvenience this may have caused you. Upon reviewing your case, I can see that there has been an update shared with you in an email. I would request you to refer to that email and if you have any further concerns regarding your orders you can liaise with me on the same email thread.

Regards,
Swapnil

Valutata 4 stelle su 5

Quality product and smooth delivery

The product is exactly as expected. Delivery went smooth. However, I am lowering this review to only 4 stars because Ninefit very obviously sell customer data to scammers. Your inbox will be filled with scammers targeting you specifically.

1 settembre 2024
Non scritta su invito
Valutata 1 stelle su 5

DO NOT ORDER!!

DO NOT ORDER!!! I ordered something and after many weeks the item arrived broken. I wanted to return it and I had to pay 50€ for it. I ordered the item in July. It’s September now and I still haven’t received a refund because apparently it’s my Bank. Lost over 200€ and will never order from this page again.

12 settembre 2024
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Risposta di NineFit United Kingdom

Dear Customer,

We understand that you were not happy with the product delivered to you. We have proceeded to carry out a full refund. We are investigating the case further and reevaluating the product in question. If a violation of the listing is found, we will proceed to de list the product. We are sad that the product did not live up to your expectations and assure you that this will be checked thoroughly and corrective actions will be taken. We have sent an email to your registered email ID, I would request you to liaise with us over the same email thread. We do hope you will give us another chance in the near future.

Regards,
Swapnil

Valutata 1 stelle su 5

Placed an order on line August 7

Placed an order on line August 7. Paid for it - Order No.
HK-NF#P160052703 - they kept informing me that the order was confirmed, never delivered.
Checked Ninefit.hk and found that does not exist either.
When I called to cancel, they sent me tracking information. Confusingly, they sent me a reminder of a confirmation of my order AGAIN on the same day.

4 settembre 2024
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Risposta di NineFit United Kingdom

Dear Customer,

We acknowledge that your order was delayed due to receiving a higher volume of orders. We have now fixed this issue and can assure such errors will not happen in the future. We have sent an email to your registered email ID, I would request you to liaise with us over the same email thread. We do hope you will give us another chance

Regards,
Swapnil

Valutata 1 stelle su 5

From Australia I ordered a pair of boot…

From Australia I ordered a pair of boot dryers. They arrived with US plugs and no Aus adaptor. Was told I need to buy a step down for the higher voltage we have here.

1 agosto 2024
Non scritta su invito
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Risposta di NineFit United Kingdom

Dear Customer,

We are unable to trace an order corresponding to this review. We also searched by the user name here but have not found an order. Could you please share the order id this corresponds to so that we can look into the matter and get back at the earliest.

Regards,
Swapnil

Valutata 1 stelle su 5

This is a scam site

This is a scam site. You will receive multiple emails tricking you into payment for delivery from a company with a similar name that has already been provided with all your details that are an exact match to the order.

Keep away. Items never arrive, and those that do are dropped shipped at much lower prices.

2 agosto 2024
Non scritta su invito
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Risposta di NineFit United Kingdom

Dear Customer,

I would like to inform you that the email is not from our company.

Regards,
Swapnil

Valutata 1 stelle su 5

Avoid

The business model appears to be to take orders via the Ninefit site at inflated prices and then fulfil via third party companies at a lower cost. In my case I bought a very niche product where I didn't know too much about 'typical' pricing and subsequently found out I had overpaid by 4x vs buying direct from the company that fulfilled it

Not illegal perhaps, but a grift for sure

Would certainly not use again

30 luglio 2024
Non scritta su invito
Logo di NineFit United Kingdom

Risposta di NineFit United Kingdom

Dear Customer,

We are unable to trace an order corresponding to this review. We also searched by the user name here but have not found an order. Could you please share the order id this corresponds to so that we can look into the matter and get back at the earliest.

Regards,
Swapnil

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