Door was delivered with no visible damage. Contractor installed door with precision. One problem, the vented side light wouldn't open. Made several calls to customer service, was told your problem yo... Leggi di più
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Scopri cosa dicono le persone
Didn't email the receipt when asked even though they charged the invoice, they had to be reminded. Botched delivery and timeline as well. They stated 5 business days to crate the material which seem... Leggi di più
Purchased the Sunrise mahogany door in May 2015 for my new construction house. Closed on the home in Dec. 2015 and shortly thereafter noticed that all 16 panes of double pane glass were leaking and c... Leggi di più
L'azienda ha risposto
I ordered 23 Rustic Alder interior doors, prehung and finished. The doors and finishing were excellent. They are solidly built, and every door was true and required no adjustment before setting. None... Leggi di più
Dettagli dell'azienda
Informazioni di contatto
11100 Broadway, 46307, Crown Point, IN
- 219-663-2279
- nbsdoors@gmail.com
- nicksbuilding.com
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Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Not so great as advertised
I ordered set of new doors for the whole house. Many interior and exterior doors. Large order. Ordering went well until we paid the money and after that things started to get worse. It took them almost 3 months to make the order. Well, we patiently waited thinking we will get the best doors ever. Then the delivery was scheduled and doors came with simple food grade plastic covers - basically not protected. Several doors were damaged during shipping and looked like some of the were damaged and then someone attempted to do a quick fix and got the doors covered in stains in many spots, which made it worse. Some exterior doors came apart while waiting to be installed. Customer service was rude and only wanted to partially refund for what they should have refunded in full. No compensation for time lost and search for defective door replacement. Frankly saying, their interior doors are cheaply made, exterior are somewhat better but still not worth the money. Plus, since you have to pay upfront, no way to get money back if something is wrong with doors. Now 5 months after order, issues are still not resolved. Find some good local company and check each door before money are paid. I learned the hard way.
Excellent quality
Excellent quality. Good price for a solid door.
Front door
Was told 2 weeks. Took a mouth . And there customer service lady's are short and rude. The people do not communicate amongst their building
Acceptable Experience But With Some Disappointment.
I couldn't be happier with my door. Incredible craftsmanship. I received a lot of assistance with the ordering portion and delivery and fortunately for me things went as planned. I have had great difficulty locating help locally with my lockset after being unsuccessful in not only troubleshooting via telephone but also with lock sales department and the manufacturer additionally. It has lessened the overall experience and still has me frustrated even 5 months out since my purchase.
Door is beautiful
Door is beautiful. Excellent workmanship - very satisfied. Took a chance buying somewhat sight unseen but worked out very well.
TOP NOTCH
Top quality product at unbeatable prices. They do exactly what they promise, rare these days.
Awesome Everything!
I ordered an unfinished Alder pine door. The quality is beyond wonderful. Absolutely BEAUTIFUL. The craftsmanship is top notch and the hardware is very high quality. Delivery time was as advertised and shipping crate was itself a work of functional art. Absolutely bombproof.
I will absolutely be ordering my patio doors here when the time comes.
The door we purchased is gorgeous,and …
The door we purchased is gorgeous,and the service was outstanding.
Beautiful door arrived well protected
Beautiful door arrived well protected. Love the quality. They delivery came on time with no issues. They were very helpful when I called with questions, even when they were about to close and the web designer was able to steer me to the right door.
Beautiful but Bumpy CS.
The Door is just beautiful. But it was soooo difficult to get a shipping date. I was told multiple things by multiple people which made it impossible to coordinate the stucco work on a new building.
Nice door
A little more difficult to order a door online. The folks there where quite helpful. I feel the quality of the door is very good. I would and have recommended Nicks
This door is way better than expected
This door is way better than expected, I love it so did my carpenter
Door arrived and I was very pleased…
Door arrived and I was very pleased with the shipping container it came in
You can tell they know what they are doing to protect the product
The Brazilian mahogany looks great!
It did take quite a while to get the product but I think because of their volume that’s why we had the wait
All in all 4 stars
They office staff was very responsive
Alan from San Diego
Doors look great / Del, to long
Doors look great, It took way to long to get the finished product. If they have a million doors in stock you would think that there might of been some jams laying around somewhere! 4 weeks was a bit much in my book.
The door arrived on time very well…
The door arrived on time very well created and a very nice looking door haven’t installed it yet but all looks good so far
Can't thank them enough!!
Can't thank them enough!!! Beautiful work!!! This is honestly the first time I buy something HUGE like this from out of state! I was very nervous about it, but I am so glad I did!!!! They keep you updated on its status! VERY AWESOME COMPANY!!!! Would definitely purchase again in the future! 😍 Thank you so much!
This is the second time I have ordered…
This is the second time I have ordered a product from Nick's Building Supply. The first time a few years ago, I ordered 2 Redwood and Cedar Garage doors, this time an African Mahogany Front Doors with side lites....Each time my high expectations were exceeded! The doors are absolutely beautiful, (even the carpenters kept remarking how beautiful the doo was). Not only that, but the prices were the best! I did a ton of research, and no one came close, pricewise. Everything came is as ordered and in perfect condition. These guys are the best!!!
Great doors - many delivery problems
The pre-hung doors were exactly as expected, high quality and easy to install - I also ordered matching trim in knotty Alder - I clearly expected knots and even blemishes on the edges but 2 door trim pieces (out of 20) had knots that had 'fallen out' leaving more than half the width of the molding missing. I gave a 4 star rating because of the high quality and indeed the staff were helpful and pleasant to deal with. But there were some MAJOR problems. Perhaps my biggest complaint was a lack of communication. Ordering 6 doors and several hundred feet of trim - I had given my credit card and patiently waited for the delivery notice. After more than 6 weeks I called and was informed that I had only paid 50% which is more than fair, BUT I was never notified that the other 50% was owed when the order was completed and was never notified of completion -- I waited so long because I didn't need the doors for 4-5 weeks. After clearing that confusion up and paying the rest of the invoice it took another week to actually get the doors shipped. I was told and have every reason to believe that the doors had been finished for some time and were just sitting waiting to be shipped. I would have expected that they should have immediately gone to the front of the shipping line. One other minor complaint the entire order was but into a single package that was 3 feet by 4 feet by 10 feet and weighted 775 pounds. First there was no way to check the doors on the truck (they were all fine) and second the size of the package made lift gate service impossible and even with 3 or 4 men there is no way to manually off load such a package from a semi truck. It would have helped to break the package into a manageable size for a small builder.
WOW!!
WOW! We ordered our mahogany front door with sidelights from Nicks Building and were more than impressed. Our interior doors just arrived and they appear to be of the same great quality as the exterior door! Highly recommend these guys. The shipping is great too- ours were all shipped a considerable distance- they really crate these things well.
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