Nialaya Jewelry Recensioni 

As many people who are in the process of proposing, I had to buy a ring - and obviously got the wrong size.

Living literally on the other side of the world from the Nialaya HQ, I was already prepared to have to wait ages to get the right size back (if ever). I was also on a tight schedule (don't propose on an exotic vacation, kids, in particular with the wrong ring!) and felt a bit hopeless about the whole ring situation.

HOWEVER.

The customer service was spectacularly efficient (shout out to everyone who helped me). I sent the ring back and in the matter of 3 days from arriving in LA it was already back in London. In the right size this time!

In summary: if you want to propose, buy the right size. Or buy the wrong one on Nialaya and you will be just fine.

Nialaya is one of the best companies around in regards to overall customer service and product quality. I purchased a bracelet from them and after over a year of wearing it hiking and climbing it started to fray. Nialaya had me send the bracelet back and repaired it within the month. Definitely one of my favorite jewelry companies, and everyone is fantastic to work with!

Jeg har igennem et par år købt smykker hos nialaya som sælger smukke smykker af den bedste kvalitet.. Jeg har har oplevet at et par af mine smykker har skulle reperes ok konstanten til nialaya har hele vejen været meget professionelt og meget venligt og imødekommende mine smykker er blevet ordnet uden ekstra omkostninger og meget hurtigt.. Kundeservice er altid meget imødekommende og strækker sig langt for at hjælpe.. Så jeg kan virkelig anbefale nialaya og du får top kvalitet for dine penge jeg mener personligt at der ikke findes et online firma der sælger smykker hvor du får så høj kvalitet og service for dine penge.

The package arrived yesterday by me without any problems. Everything was packed very well. It's a pleasure to wear the necklaces. :-)

Nialaya has alway’s provided exceptional customer service and attentiveness. Their products are amazing and I will continue to support them as a business.

I wanted a ring they sold out and emailed them, they reached for a ring size and gave me a custom link to order the ring made for me. Very kind and helpful team of customer support, high quality jewelry

Ring came in, it's absolutely amazing, the best ring I currently own in terms of comfort and looks. Zero complaints.

order #47674
After a brief email conversation with Jannik it seems we have resolved this minor issue very swiftly.
Many thanks Jannik

Fast replies and good service.

Har flere smykker fra Nialaya og oplever generelt at smykkerne er af rigtig god kvalitet. Det er de eneste smykker jeg har ejet som har holdt så længe og jeg kan stadig i dag ikke se på dem at de har været i brug næsten 24/7 i over et år.
Jeg havde lidt udfordringer med en halskæde og at komme i kontakt med deres kundeservice, men modtog en ny halskæde og der var heldigvis bare sket en fejl som de fik rettet rigtig fint op på igen.
Jeg handler gerne hos Nialaya igen.

Hi , the item purchased was done in my partners name which is why you couldn't find it and also the other bracelets were purchased through a 3rd party.
All in all your products are beautiful and it's the band where the beads run threw that appears to be the problem in my case .
I apologise for my comments in regard to pricing and the private jet , but also i don't think sarcasm is the best reply either.
I'd rather remove this review as i was mostly upset when the band broke and beads went down my driveway, you do sell beautiful items.
So please accept my apologies as in the scope of things it was unnecessary.
Regards Murph

excellent service, prompt delivery on time as promised.

By far my favorite jeweler. I’m a loyal customer. I love the thoughtfulness and craftsmanship behind each piece.

Amazing experience, quality and customer service.

I emailed and received a response within a very reasonable amount of time - and they fixed a promo for free delivery without me even confirming once i pointed it out. super quick and efficient service! plus the products are amazing!

I finally find a company that I can truly trust, my name is Bob J from Long Island New York. My experience with this company has been a true pleasure, I had ordered a bracelet for myself and unfortunately it was too small.
I contacted the company and was surprised in how quickly they responded to me without me having to deal with a computer generated voice. Their customer service is very professional very outstanding quick to respond to the customers and they will go out of their way to ensure that their customers or treated with respect and understanding. Again I wish there were more companies like this that care about their customers I wish them great success and I thanked them for their professionalism.

What an amazing brand! Very cool products. Love the spiritual connection and gemstones. And above all the service is excellent. Fast shipping and helpful customer care. The marketing is one of the best I’ve ever seen. Wonderful to see what the owner, Jannik Olander, and the staff build over the years.

Amazing quality , really good prices . You gotta check them out 🔥👍🏻