Akira was absolutely AMAZING. The delivery was delayed but the response time and attention to my concerns were responded to without delay. What could have been a really bad experience turned into... Leggi di più
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Very satisfied with order and customer service. When the order size was too small, they were very prompt at helping me exchange it.
My purchase was backordered 2 weeks and I immediately received an email asking if I was willing to wait or I would have my cash returned (I thought that was a very decent way to conduct business). I s... Leggi di più
L'azienda ha risposto
Love my wrist bracelet. Great quality and fit. I needed help after purchase and customer service was wonderful in resolving my need. This is a great business to work with. They seem excited to tak... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Japanese Melody is a modern jewelry atelier rooted in Japan's timeless philosophy of craft. We create wedding bands and artistic rings that blend acient techniques, rare materials, and quiet beauty, with every piece carrying a sense of meaning.
Informazioni di contatto
312 W. 2nd St #2382, WY, 82601, Casper, Stati Uniti
- hello@japanese-melody.com
- japanese-melody.com
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 77% delle recensioni negative ricevute
Solitamente risponde dopo 1 mese o più
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Customer service was excellent
Customer service was excellent, I was notified when the bracelet was sent and tracking number was provided, It was also very easy to do an exchange for a larger size.
Very satisfied with order and customer…
Very satisfied with order and customer service. When the order size was too small, they were very prompt at helping me exchange it.
Great job ,good quality ,looks great.
Actual Bracelet vs Website Picture
I was disappointed when I opened up the box to see how tiny the lapis pieces are on the bracelet. The picture of the bracelet on the web site looks very different than the actual bracelet.
This is the 3rd bracelet that I ordered and the only instance where I have been dissapointed.
A wonderful item delivered promptly
A wonderful item delivered promptly. Excellent and thoughtful craftsmanship. Exactly what I had hoped for and had been looking for.
Never received the braclet
Good products.
Akira was absolutely AMAZING
Akira was absolutely AMAZING. The delivery was delayed but the response time and attention to my concerns were responded to without delay. What could have been a really bad experience turned into a very positive one.
Akira saved the day and I’m very thankful for everything that was done.
I will recommend you to my friends.
The ring was beautiful and the exchange…
The ring was beautiful and the exchange process was incredibly easy when I ordered the wrong size. This was a gift for my husband, he's never been so excited to wear a ring. Thank you!
Great Product and service
Love my wrist bracelet. Great quality and fit. I needed help after purchase and customer service was wonderful in resolving my need. This is a great business to work with. They seem excited to take care of me. Can't say enough. Thank you JMelody.
Handsome ring
The ring I bought is the ISHI NO MORI — METEORITE & ROSEWOOD RING. It is a very handsome ring. I love what the ring stands for according to the Japanese proverbs. Maybe proverb is not the correct word. In any case I love it. My hope is that my soon to be husband will find it as handsome and love it as I do.
The transaction was seamless
The transaction was seamless, the bracelet is beautiful...Customer service was impeccable...Hightly recommend
I ordered the incorrect size and needed…
I ordered the incorrect size and needed to exchange my bracelet. The change was made effectively and processed quickly.
Prompt responses from sales team
Prompt responses from sales team. Great product! A great experience overall!
Beautiful Lapis bracelet
Beautiful Lapis bracelet, shipping was fast and Japanese Melody kept me informed all the way.
Very Pleased
I honestly didn't know what to expect when i ordered my ring. It came in very quickly and the quality is great, the look is as I hoped, the fit is very good. I'm very pleased with the purchase and my wife-to-be also loves the choice.
My husband loved the bracelet
My husband loved the bracelet! It is very beautiful. Everything worked well, I had no issues
Excellent item and fast shipping
Excellent item and fast shipping. Bracelet is well made and looks great.
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