Nialaya Jewelry Recensioni 

Absolutely beautiful jewelry at a reasonable price! I keep coming back for more:-)))

purchased four pieces of jewelry from Nyalaya, hoping for long-lasting, high-quality accessories that I could wear on special occasions. Unfortunately, I’ve been disappointed with the durability of most of them, especially considering I spent $375 in total.

The first item I bought was the Simplicity bracelet. Despite wearing it fewer than 20 times — and always removing it before washing my hands, storing it in its original pouch, and placing it in a jewelry box — it has already started to tarnish. That was concerning, but things got worse with the Gentleman bracelet. I’ve worn it fewer than 10 times, only for formal meetings, and it's already scratched and has noticeable color fading. Again, I stored it carefully like the Simplicity bracelet.

The beaded bracelet is the only piece that has held up well, which I appreciate. It’s gone through the same careful use and storage and still looks good.

However, the most disappointing piece is the rope chain. Not only has it tarnished, but in several places, the plating has worn off completely — revealing the alloy underneath. This happened despite me wearing it only occasionally and storing it just like the others.

I took care of every piece properly and expected much better longevity for the price. At this price point, quality and durability should be a given — not a gamble. I genuinely love the style and aesthetic Nyalaya offers, but I can’t overlook how quickly three of the four pieces degraded with minimal use.

I’m sharing this with the hope that Nyalaya will take this feedback seriously and work on improving their quality. I’m not just disappointed — I feel let down after putting trust (and a substantial amount of money) into a brand I wanted to support. The items were brought from Miinto, and Boozt.

Update: After leaving my initial review, I reached out directly to Nialaya to discuss the issues I’ve experienced with several of their pieces of jewelry.

I highlighted the wear and fading of the plating on bracelets and a necklace, which I had worn for a short period of time under conditions that should not have caused this. In their response, I was informed that wear on gold-plated jewelry is a natural process, particularly on moving parts, and that this can happen regardless of price or quality.

Nialaya did not offer any form of solution or compensation, nor did they suggest professional refinishing or anything else, as they believe that wear on their jewelry is inevitable.

I had direct communication with the CEO of Nialaya, and despite explaining my concerns, they did not offer any resolution that would address my issues or meet my expectations, i told them I was open to their solutions, but wasn’t given any, instead in their final response they indicated that they couldn’t find a solution that would be fair for both parties, and they ended the communication without offering any further assistance, even though they didn’t try to offer me a solution.

It’s clear to me that Nialaya doesn’t stand behind their products when issues arise, and based on my experience, I would not recommend shopping here. Save your time and money – there are better brands that actually care about customer satisfaction and product quality.

TLDR:

I had the pleasure of speaking directly with the CEO, and to be honest, I couldn’t have asked for a more perfect example of how NOT to handle a customer complaint. Instead of listening, empathizing, or offering any kind of solution, I was met with excuses, condescension, and a total refusal to acknowledge that their products might just be a bit subpar. Apparently, it’s normal for gold-plated jewelry to lose its shine and fade that quickly. Sure, if you're selling overpriced trinkets and expect your customers to just deal with it.

So here’s a little tip for anyone thinking about buying from Nialaya: Don’t. There are way better brands out there who actually care about their customers and stand behind their products. If you want to pay premium prices for jewelry that looks good for a week, go ahead. But don’t expect any support if things go south.

I’ve already done the legwork for you. Don’t waste your time and money.
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I wore your jewelry less than 20 times each, and I’m still disappointed with the lack of solution offered. Just to clarify, it was Boozt, not you, that refunded me for one of the pieces. I still have two tarnished bracelets, and based on your response, it’s clear this is just dropshipped jewelry dressed up as something special.

I’m glad others can now see how you handle these issues, so they’ll know exactly what they’re getting into. Frankly, this has been the most unserious interaction I’ve ever had with a brand. It’s hard to understand why you question my dissatisfaction when the only function my jewelry now serves is as a paperweight. 😶

✨ Absolutely Love Nialaya Jewelry! ✨
I recently purchased a few pieces from Nialaya Jewelry, and I’m beyond impressed! The craftsmanship is stunning, the materials feel luxurious, and each piece carries a bold, unique energy that really stands out.

What I appreciate most is the attention to detail—whether it’s the beading, the gold accents, or the spiritual symbolism woven into each design. These aren’t just accessories; they feel like statements of confidence and personal power.

Shipping was fast, packaging was elegant, and the customer service was responsive and professional.
Highly recommend for anyone who wants to elevate their style with something meaningful and refined.

⭐️⭐️⭐️⭐️⭐️
#NialayaJewelry #LuxuryStyle #SpiritualElegance #StatementJewelry #CustomerFavorite

Stay away. My girlfriend ordered something for my birthday and wanted to return it as it is to small for me. First of there was no claim that it was send from china then they sayed i have to send it back to the us
For that i needed tax information - that they just dident provide-so we gave up
Lesson learned..

The product came in time, and its as described.
The support team is really nice, and responsive.
Would definitely buy again :)

Necklace is damaged, no response from customer service regarding my complaint.
Furthermore I have to pay an additional 73 dollar to send the necklace back and make a new purchase (same model).

I have placed my order 6 days ago (order number is 67802). I am hoping that Nialaya will be true
to its promise to deliver the product I have ordered, on or before October 29, as I am going to used that jewelry on my 40th birthday celebration.

I bought recently another pearl necklace from tue online store. It my fourth piece of jewelry from Nialaya and more to come. I love their designs and how accessible the prices are.

Great experience

Back in 2019 my wife gave me a Dorje Flatbed bracelet in Blue Tiger Eye and gold for my birthday, I've worn it practically every day since, three weeks ago I accidentally pulled too hard on it and the lace broke.
Contacted their support crew and apparently it was still under warranty:-)) I sent it to Denmark where goldsmith Tina worked her magic on it, I got it back two days ago, like new:-))
I have nothing but the highest praise for both the quality of their merchandise and the fact that their support team is top-notch.
Kind Regards
Micke Grip Jarfalla Sweden

The Service Rep ( Juan) helped me with patience and care. I had an amazing shopping experience. I will be returning not just because the jewelry is amazing but the service was stellar!

Love the jewelry here and Juan, the staff person who helped us was patient and super kind and helpful. Amazing selection of styles that are classic and of the moment.

Nice shop. Need more time stay there

Initial mistake with wrong item being sent was quickly rectified. Unbelievably quick shipping from LA to the UK - if first package had been correct then it would have been unreal…but even with rectifying the mistake and resending the correct item + a free gift as way of apology for inconvenience the correct item arrived within just a few days of placing the order. Very impressed with the level of service and how quick the guys rectified a mistake. The quality of the item (Nail Ring with Dorje engraving) is excellent and will become a staple piece of my jewellery. Overall extremely impressed.

The delivery took 9 days after the order was placed. However, the products do not correspond to the quality as described on the website.
The prices are disproportionate to the quality.
To be honest, this is pure rip-off!

Order was placed week ago. Still not delivered nobody answer me no email from them.

Bijoux magnifiques et de grande qualité.
Service après-vente efficace et très aimable.

Placed an order. 11 days later, still no communication from Nialaya.

Nialaya claims to ship international in 3-5 business days….

Contacted customer service, more than three days later and still no respons.

Nialaya claims te respond in 24-48 hours….

I’ll have to contact my creditcard company in order to get my money back.

I dont recommend doing business with Nialaya.

Gorgeous product - had an issue with broken bracelet, which has now been resolved. Looking forward to receiving new bracelet! Thank you for your help.