Helen our mortgage advisor has been extremely helpful with our tricky financial situation very informative about all the steps and a detailed explanation of all the protection options which we felt no... Leggi di più
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Helen helped us navigate our mortgage requirements for our new build home alongwith our insurance’s. She took the time to explain and provide us with a detailed explanation of the process and never ma... Leggi di più
Myself and my partner had a really great experience with the whole process. It was made simple to us, and as first time home buyers we were super nervous going into the process and very unsure of how... Leggi di più
Dean Jeffery helped us secure a new build mortgage as first time buyers with some minor credit issues that had caused issues with companies like L&C. He made everything so simple and easy to follow a... Leggi di più
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unequivcally the best
From initial contact to offer letter NMH have been unequivcally the best Mortgage broker I have ever used. There is no periods of worrying what is happening as they called every other day even just to say that nothing had changed. We were advised at Application that the process with our preffered bank would take approx 2 weeks and we got our Acceptance 2 weeks and 1 day later. Thank you to Chanice, Jonathan and Zoe you are all brilliant in your roles. I look forward to speaking with you again at re mortgage time.
New homes mortgage Scotland made the…
New homes mortgage Scotland made the whole process very easy and clear. Both Michael and Jade kept regular communication and I would highly recommend them.
My girlfriend and I used New Homes…
My girlfriend and I used New Homes Mortgage Scotland to help us obtain a mortgage for a new build property.
We’re still going through the process however, Jade Stein - our representative, got us our mortgage offer within a week.
Can’t recommend NHMS or Jade enough!
Fantastic service
Fantastic service, was very helpful from start to finish and explained everything clearer to me and kept me updated throughout and went above and beyond to make the whole process smooth and stress free, even giving me advice on the better options which i certainly didnt get from my previous experience purchasing a house, thanks Helen and Jade
Jade & Helen handled my mortgage…
Jade & Helen handled my mortgage application and both were excellent - I was kept up to date throughout the entire process in a friendly and polite manner. Highly recommended.
Excellent Customer Service
As a first time buyer purchasing a new build property I am delighted with the service I have received from New Homes Mortgages. Throughout the process I was kept informed, every step was well explained and the process was super quick and easy. A huge thanks to Bailey Hopkins (Customer Service Advisor), Helen McGown (Mortgage Advisor) and Jade Stein (Senior Mortgage Progressor) for their professionalism and friendliness throughout the mortgage process from my AIP to my Mortgage Offer. They all go above and beyond and are an absolute credit to the company. Thank you New Homes; I would not hesitate to use you in the future and will be recommend you to anyone who requires your service.
Easy process with great communication
Dean Jeffery helped us secure a new build mortgage as first time buyers with some minor credit issues that had caused issues with companies like L&C. He made everything so simple and easy to follow and we had our offer within 2 weeks.
Cannot recommend more- thank you so much for everything!
Excellent
Our mortgage advisor Helen McGowan was such a professional; she looked after us as first time buyers through the whole process, she was a delight to deal with!
Helen was brilliant
Our mortgage adviser, Helen was brilliant. Her knowledge and experience made everything so straight forward. Her friendly demeaner made our meeting flow and made it seem effortless.
She is a credit to the company.
Second time we have used New Homes…
Second time we have used New Homes Mortgage Scotland and once again we were incredibly satisfied with the service received. Helen McGown in particular kept us informed throughout the process and helped us understand the terms of our new mortgage very easily. Would definitely recommend and use again.
Our mortgage application for our new…
Our mortgage application for our new build home was handled with real care and attention. The whole team were thorough, supportive and genuinely invested in helping me as an individual. Helen McGowan’s knowledge and expertise was second to none and genuinely too the time to understand our needs. Every interaction with the team Zoe, Jade and Helen felt honest, personal and human - each team member brought their own personality while still being professional and knowledgeable. It was refreshing to deal with people who genuinely cared and took the time to explain everything properly. What we had anticipated to be stressful part of the process was made quick and seamless. What an amazing team, we couldn’t have asked for a better experience!
Exceptional Service & Great…
Exceptional Service & Great Communication
Service has been exceptional so throughout, very fast to communicate and extremely honest throughout and staff are extremely invested in helping you through issues. Our mortgage offer was issued and they kept in touch throughout the whole thing re-assuring us even when things crept up can not praise NHMS enough for the work, effort and support throughout, honestly made it such a painless experience and kept us up to date the whole way through. Would recommend them to anyone buying a new build home!
We even got a lovely gift from them after moving into our new home!
David Green was fantastic
David Green was fantastic. He explained everything in detail and made the whole process straight forward. He is a credit to the team.
The team at new homes Scotland really…
The team at new homes Scotland really helped me throughout the whole process from start to finish I can’t thank you enough. I highly recommend new homes Scotland,
Helen made the experience an enjoyable one
We had the pleasure of dealing with Helen when obtaining a mortgage for our new build property. The process from start to finish was excellent, Helen took her time to explain everything and answer any questions.
We secured a mortgage deal we were happy with without any fuss or hassle. Would highly recommend to anyone looking to mortgage a property.
Good service mortgage advisor, hounded for protection polices.
Good service/support from mortgage advisor however continually ‘hounded’ regarding protection polices. Activated without speaking to myself or partner, was given 17 minutes to reply to an email before all polices were activated without checking if still required.
The dream team..
David and Jade were the absolute dream team in securing our mortgage for our dream forever family home. They took all the stress away from us - mortgage, life insurance and home insurance. From our initial call to our mortgage being accepted and everything else in place good to go was 12 days!! Can’t recommend NHMS highly enough. You’re in safe hands with David & Jade.
Top notch new build brokers
The brokers have been extremely supportive through the while journey and kept us fully updated on how things were progressing. I would highly recommend New Homes Mortgage Scotland as mortgage brokers as their customer service is outstanding!
Beth & Jordan - Helen McGown
Helen has been absolutely amazing throughout our mortgage application process. No question was ever too big or too silly which was a massive weight off of our shoulders being first time buyers. We couldn't have done this without her!
Great support for first time buyers
Jonathan was great during our application process! We are first time buyers and encountered a couple of bumps in the road due to our property being a new build flat, but Jonathan was there every step of the way until we successfully secured our mortgage offer!! Once our application was submitted we were passed on to Jade who kept us updated with any further information the lender needed or any updates. Both were fantastic and made a daunting experience for first time buyers a really positive one. Thanks again!
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