I bought a brand-new unicycle from Next Gen Mobility, and just a few days later it tumbled down the mountain and was damaged quite badly. Rob was incredibly responsive and supportive, helped me get... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Next Gen Mobility Delivers! Great experience and superb customer service. You receive what you paid for in a timely fashion. All packaging is properly done. And if you have any questions Rob is... Leggi di più
The speed of the delivery was expedited do to the change of warehouse location to Arizona , the delivery was so much quicker than I expected it to be and that was a welcome treat! Thanks NEXT GEN a... Leggi di più
Rob went above and beyond to make things right when part of my order was missing. He quickly arranged for the replacement part to be shipped directly from China, issued a partial refund without me ask... Leggi di più
Dettagli dell'azienda
Informazioni di contatto
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Non ha risposto alle recensioni negative ricevute
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Easy to navigate, quick delivery, and great support.
Easy to navigate, and products delivery was quick, and product support is great. My only issue I had was making sure I am ordering the moto eye 6+ over the the other moto eye options AND understanding that I had to go back to moto eye's webpage to order my T.P.M.S., back up battery, and front mount camera. Rather than being able to order the accessories at the next gen mobility web page. I asked your virtual assistant and it led me to purchase the accessories at moto eye. The wording it used was just bit confusing at first. It would have been easier for the assistant to say accessories can be purchased on the moto eyes home web page. All and all the product and next gen mobility was top notch, and the issues I have are more my ability to differentiate how and to whom to order all of the parts and pieces from. With help from your virtual assistant I managed to get it all done. As a quick note thanks to a gentleman's in-depth review of the moto eye 6+ on You-tube I was able to learn that the 6+ was only sold on your platform and for good price. I would suggest that you guys extend awareness of the what your selling to great group users like motor cycle groups and utv groups. Thank you again, and great product.
Great experience with NGM so far
Bought a Sherman-L from NextGenMobility in July 2025 and the charger started having problems within a month. Rob (the owner) responded quickly to my support request, offered some easy troubleshooting, and quickly sent out a warranty replacement when the troubleshooting didn't work. The replacement arrived quickly and has worked without issues thus far. I am extremely satisfied with my experience through Next Gen Mobility at this point and would definitely recommend them as a PEV dealer. 👍
The buying process was effortless
The buying process was effortless. Took a time for the order but not totally on NGM. Very happy with the commitment and communication.
Best place especially if you are a beginner
I am new to the EUC world. I can say the customer service is the type you don't see much anymore. And don't be scared to use the messaging app on the site. It usually is answered within minutes, and they will help you not only on the purchase, but even after you receive the product. This is definitely a company run by a person who wants to share his hobby, and not just to turn a simple buck.
Great prices and fantastic service will…
Great prices and fantastic service will definitely be using them again
I thought the customer support was outstanding
My Oryx arrived as promised by UPS. Unfortunately, the tail light didn't work. Customer support was superb. They coached me through checking to see if the connector was in the right place and sent me a replacement tail light in case the original was defective. It wasn't. They coached me through taking off the top cover (the YouTube video was really helpful) and I was able to find the floating wire and connect it to the motherboard. I'm subtracting a half a star because I felt like that should have been caught when they changed out the motherboard. However, I thought the customer support was outstanding.
Great Communication and Service
Before I ordered I used the chat function to ask some questions about the Aero vs other wheels. I received very quick replies without pressure to upsell or even buy.
When I decided on a wheel I looked to see if Next Gen was a trusted retailer and saw they had good reviews from others not on the Next Gen site. This was true so I placed the order. We had a bit of a hiccup with Shopify, but again. Quick responses and accurate communication were the norm.
Communication as I waited was great and even when there was a slight delay I was notified.
The wheel arrived and I was able to get it out for about 60mi since Friday evening.
There have been no issues with the wheel, but I trust that if they do arise, I will get a response and help resolving them.
I will definitely consider Next Gen if (or, let's be honest, when) I am looking for another.
Very quick and thorough support
Very quick and thorough support. Great customer service.
I had great experience so far they have…
I had great experience so far they have answered my questions and have been very helpful I do recommend buy from them
Kept me up to date on order delays
Kept me up to date on order delays. Unhappy with UPS delays. Initial delivery date was next day. Then changed to next week! EUC itself is excellent. Packaged well.
Absolutely flawless experience!
Absolutely flawless experience from start to finish. Shipping was surprisingly rapid. Less than seven days from order to my doorstep. Packaging was thorough and protective, received wheel hundred percent unscathed.
I sometimes think the shipping is the real torture test. Outstanding and stellar job! thanks so much Rob and the crew.
Competitive pricing and good service
Thank you wheel good time
Thank you wheel good time, we got one from you and one from ewheels in a different voltage range, we’re planning a Cross state trip of Florida November 8 and sure to make a video about that and include your name with Roger‘s charger in it. @ku4jb_euc FB & @ku4jb TikTok
Satisfied.
Next Gen Mobility (Rob) kept me updated on the status of my wheel (Oryx) and was very helpful with any changes or questions I had. Next Gen Mobility took care of a known issue before I got my Oryx. I will definitely recommend anyone to purchase from Next Gen Mobility.
The very best in micro mobility customer support and products!
Fast shipping, extremely high quality customer support!
Great dealer with the best wheels and…
Great dealer with the best wheels and the best prices. Great support for upgrades and replacement parts. I’m already planning my next purchase with NextGen Mobilty. Trouble free service before and after purchase.
Rob is rockin!
Rob is rockin! Always quick to answer my questions, super great to work with! Customer satisfaction is all in a day’s work for Nextgen Mobility!
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.








