Next Gen Mobility Recensioni 

275
•
TrustScore 5 su 5

4,9

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Valutata 5 stelle su 5

I bought a brand-new unicycle from Next Gen Mobility, and just a few days later it tumbled down the mountain and was damaged quite badly. Rob was incredibly responsive and supportive, helped me get... Leggi di più

Valutata 5 stelle su 5

Next Gen Mobility Delivers! Great experience and superb customer service. You receive what you paid for in a timely fashion. All packaging is properly done. And if you have any questions Rob is... Leggi di più

Valutata 5 stelle su 5

The speed of the delivery was expedited do to the change of warehouse location to Arizona , the delivery was so much quicker than I expected it to be and that was a welcome treat! Thanks NEXT GEN a... Leggi di più

Valutata 5 stelle su 5

Rob went above and beyond to make things right when part of my order was missing. He quickly arranged for the replacement part to be shipped directly from China, issued a partial refund without me ask... Leggi di più

4,9

Eccellente

TrustScore 5 su 5

275 recensioni

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4,9

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(275)

152 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Easy to navigate, quick delivery, and great support.

Easy to navigate, and products delivery was quick, and product support is great. My only issue I had was making sure I am ordering the moto eye 6+ over the the other moto eye options AND understanding that I had to go back to moto eye's webpage to order my T.P.M.S., back up battery, and front mount camera. Rather than being able to order the accessories at the next gen mobility web page. I asked your virtual assistant and it led me to purchase the accessories at moto eye. The wording it used was just bit confusing at first. It would have been easier for the assistant to say accessories can be purchased on the moto eyes home web page. All and all the product and next gen mobility was top notch, and the issues I have are more my ability to differentiate how and to whom to order all of the parts and pieces from. With help from your virtual assistant I managed to get it all done. As a quick note thanks to a gentleman's in-depth review of the moto eye 6+ on You-tube I was able to learn that the 6+ was only sold on your platform and for good price. I would suggest that you guys extend awareness of the what your selling to great group users like motor cycle groups and utv groups. Thank you again, and great product.

9 ottobre 2025
Valutata 5 stelle su 5

Great experience with NGM so far

Bought a Sherman-L from NextGenMobility in July 2025 and the charger started having problems within a month. Rob (the owner) responded quickly to my support request, offered some easy troubleshooting, and quickly sent out a warranty replacement when the troubleshooting didn't work. The replacement arrived quickly and has worked without issues thus far. I am extremely satisfied with my experience through Next Gen Mobility at this point and would definitely recommend them as a PEV dealer. 👍

14 ottobre 2025
Valutata 5 stelle su 5

Best place especially if you are a beginner

I am new to the EUC world. I can say the customer service is the type you don't see much anymore. And don't be scared to use the messaging app on the site. It usually is answered within minutes, and they will help you not only on the purchase, but even after you receive the product. This is definitely a company run by a person who wants to share his hobby, and not just to turn a simple buck.

14 ottobre 2025
Non scritta su invito
Valutata 4 stelle su 5

I thought the customer support was outstanding

My Oryx arrived as promised by UPS. Unfortunately, the tail light didn't work. Customer support was superb. They coached me through checking to see if the connector was in the right place and sent me a replacement tail light in case the original was defective. It wasn't. They coached me through taking off the top cover (the YouTube video was really helpful) and I was able to find the floating wire and connect it to the motherboard. I'm subtracting a half a star because I felt like that should have been caught when they changed out the motherboard. However, I thought the customer support was outstanding.

6 ottobre 2025
Valutata 5 stelle su 5

Great Communication and Service

Before I ordered I used the chat function to ask some questions about the Aero vs other wheels. I received very quick replies without pressure to upsell or even buy.

When I decided on a wheel I looked to see if Next Gen was a trusted retailer and saw they had good reviews from others not on the Next Gen site. This was true so I placed the order. We had a bit of a hiccup with Shopify, but again. Quick responses and accurate communication were the norm.

Communication as I waited was great and even when there was a slight delay I was notified.

The wheel arrived and I was able to get it out for about 60mi since Friday evening.

There have been no issues with the wheel, but I trust that if they do arise, I will get a response and help resolving them.

I will definitely consider Next Gen if (or, let's be honest, when) I am looking for another.

9 ottobre 2025
Valutata 5 stelle su 5

Absolutely flawless experience!

Absolutely flawless experience from start to finish. Shipping was surprisingly rapid. Less than seven days from order to my doorstep. Packaging was thorough and protective, received wheel hundred percent unscathed.
I sometimes think the shipping is the real torture test. Outstanding and stellar job! thanks so much Rob and the crew.

8 ottobre 2025
Valutata 5 stelle su 5

Thank you wheel good time

Thank you wheel good time, we got one from you and one from ewheels in a different voltage range, we’re planning a Cross state trip of Florida November 8 and sure to make a video about that and include your name with Roger‘s charger in it. @ku4jb_euc FB & @ku4jb TikTok

8 ottobre 2025
Valutata 5 stelle su 5

Satisfied.

Next Gen Mobility (Rob) kept me updated on the status of my wheel (Oryx) and was very helpful with any changes or questions I had. Next Gen Mobility took care of a known issue before I got my Oryx. I will definitely recommend anyone to purchase from Next Gen Mobility.

30 settembre 2025
Valutata 5 stelle su 5

Rob is rockin!

Rob is rockin! Always quick to answer my questions, super great to work with! Customer satisfaction is all in a day’s work for Nextgen Mobility!

29 settembre 2025

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