I bought a brand-new unicycle from Next Gen Mobility, and just a few days later it tumbled down the mountain and was damaged quite badly. Rob was incredibly responsive and supportive, helped me get... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Next Gen Mobility Delivers! Great experience and superb customer service. You receive what you paid for in a timely fashion. All packaging is properly done. And if you have any questions Rob is... Leggi di più
The speed of the delivery was expedited do to the change of warehouse location to Arizona , the delivery was so much quicker than I expected it to be and that was a welcome treat! Thanks NEXT GEN a... Leggi di più
Rob went above and beyond to make things right when part of my order was missing. He quickly arranged for the replacement part to be shipped directly from China, issued a partial refund without me ask... Leggi di più
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How customer support is approached…
How customer support is approached needs more professionalism. Requesting too much unnecessary demands on customer before simple actions are taken. Which would always put the customers off from further business. This behavior happen each time a situation arose, showing a lack of experience with proper customer support that we are used to in the US. Sometimes when a person is new to handling support themselves, even though they experienced it on the other side, it can be challenging.
Next Gen Mobility has your back
Rob of Next Gen Mobility is one of the hardest workers you'll ever meet. Almost running the business by himself. You can expect one on one attention when needed most.
Very satisfied with the service that I…
Very satisfied with the service that I received and fast response!
Nextgenmobility has been the best
Nextgenmobility has been the best! And to be honest their customer service chat system on their website is GRADE A!!!! Súper responsive and ALWAYS had an answer/solution for anything I needed! I recommend them to anyone interested in purchasing from them!
Next gen mobility will take care of you
After discovering a defect with my aero i contacted them about it and got a quick response as usual. After a few emails back and forth about the issue Rob immediately got the warranty replacement part sent out to me. Couldn't ask for better service
Best company and aftercare!!!
Rob at NGM made purchasing incredibly…
Rob at NGM made purchasing incredibly easy with constant communication.
Great Service, great product
Ordered Grizzla Pads. Great they had them in stock and I didn’t have to wait the many weeks I usually have to.
Love the business is family owned and…
Love the business is family owned and locally operated. This is the first e-bike I’ve purchased and it was hand delivered and assembled at no extra cost. Unfortunately we had some mechanical teething issues (no fault of theirs) however they were always quick to respond to trouble shooting emails and did two trips to the sunny coast to work through the bike’s issues and even threw in some bike extras for our troubles. Love the dirodi gen 6 and NG mobility crew
Thank you and keep up the brilliant work
Nextgen Mobility was the best price…
Nextgen Mobility was the best price available when I purchased, and they had all the latest wheels. I recommend Nextgen Mobility if you are looking to purchase an Electric Unicycle.
Thank You Nextgen Mobility!
Efficient
Efficient. EUC arrived quickly, well packaged. Also ordered charger, consistent efficiency. Happy with service.
Leaperkim Lynx
Leaperkim Lynx
Tracking updates were awesome.
Shipped very quickly ( 4 days) and was packaged very well.
Very happy with it and would buy from them again any day.
They will also price match and do group deals wich is awesome!
Next Gen Mobility is responsive and a…
Next Gen Mobility is responsive and a great company to deal with.
Great communication and delivery
Nosfet aero worth the wait!
Nextgen did a great job giving tracking updates, cargo ship expected dates, arrival, departure, etc.
Great wheel and smooth experience
Great wheel
Great wheel! My first EUC. I like the bounciness and maneuverability of it and it is not too heavy for me to carry up and down the stairs.
Next Gen Mobility is a gem.
Very helpful, kind, and communicative. Took the time to answer all my questions! 100% would give Next Gen Mobility my business again.
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