Next Gen Mobility Recensioni 

274
•
TrustScore 5 su 5

4,9

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Valutata 5 stelle su 5

The speed of the delivery was expedited do to the change of warehouse location to Arizona , the delivery was so much quicker than I expected it to be and that was a welcome treat! Thanks NEXT GEN a... Leggi di più

Valutata 5 stelle su 5

I bought a brand-new unicycle from Next Gen Mobility, and just a few days later it tumbled down the mountain and was damaged quite badly. Rob was incredibly responsive and supportive, helped me get... Leggi di più

Valutata 5 stelle su 5

Next Gen Mobility Delivers! Great experience and superb customer service. You receive what you paid for in a timely fashion. All packaging is properly done. And if you have any questions Rob is... Leggi di più

Valutata 5 stelle su 5

Rob went above and beyond to make things right when part of my order was missing. He quickly arranged for the replacement part to be shipped directly from China, issued a partial refund without me ask... Leggi di più

4,9

Eccellente

TrustScore 5 su 5

274 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
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4,9

Tutte le recensioni

(274)

152 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Could not have asked for better customer service

Everything arrived in perfect condition exactly as described. Owner was very good about communicating every step of the process as the wheel I ordered (Leaperkim Oryx) had to get a motor replacement. The owner (Rob) was amazing with communicating everything with me, giving me tracking, and just being on top of everything I was very impressed and I never waited more than 30 minutes for an email back so I really appreciated that. The customer service at Next Gen Mobility is honestly outstanding and I will definitely be buying from them again next time I need to upgrade my wheel or buy accessories.

23 dicembre 2025
Valutata 5 stelle su 5

Great Wheel!

Great Wheel!! Great communication throughout the whole ordering/delivery process. The wheel (Nosfet Aero) is beyond my expectations!!!

25 dicembre 2025
Valutata 5 stelle su 5

New rim

NextGenMobility is one of the best companies i have ever order for.
Especially when I was in need for a new rim for my leaperkim.
The most speediest email response and delivery to say.
Im extremely happy to have my wheel up and running again.
Thank u Rob! U rock!!

28 novembre 2025
Valutata 5 stelle su 5

My great friend Bob is awesome

My great friend Bob is awesome! I'm someone who had never even touched an electric treadmill in my life, and since I had enough money... well, I simply ordered the latest Leaperkin model from the best store, haha. And when I say best, I mean the price, customer service, and above all, they're very friendly. Thanks to my great friend Bob, when more models I'm interested in come out, of course I'll buy them here! ✌️

30 settembre 2025
Valutata 5 stelle su 5

Received in good time

Received in good time , product works as advertised ,connected to my phone programs, very easy to set up, did most of set up by itself . E6+ Thank you Next Gen . I will be getting the extra battery soon.

27 novembre 2025
Valutata 5 stelle su 5

Simply the Best

Their communication was beyond my expectations. Kept me in the loop on a regular basis since I had to order my product. It showed up on time, there were a couple extras and they let me know when they were coming and they showed up on time. There were no hiccups no surprises and even though I live in another state they will be my go-to from now on. They have the good products, best prices and best customer service. I was even able to chat with someone on a Sunday evening and they answered all my questions. To sum it up they're simply the Best!

30 novembre 2025
Valutata 5 stelle su 5

First of all unbeatable price

First of all unbeatable price. But it was the total experience. I asked a question via chat and was answered within minutes. EUC shipped and arrived very quickly. Couldn’t have been better.

24 novembre 2025
Valutata 5 stelle su 5

Next Gen Mobility is next level

I pre-ordered a euc and my experience has been positive. Great communication with Rob answering my questions. Fast delivery. I would definitely order from NGM again without any hesitation!!

23 novembre 2025
Valutata 2 stelle su 5

How customer support is approached…

How customer support is approached needs more professionalism. Requesting too much unnecessary demands on customer before simple actions are taken. Which would always put the customers off from further business. This behavior happen each time a situation arose, showing a lack of experience with proper customer support that we are used to in the US. Sometimes when a person is new to handling support themselves, even though they experienced it on the other side, it can be challenging.

2 novembre 2025

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