The speed of the delivery was expedited do to the change of warehouse location to Arizona , the delivery was so much quicker than I expected it to be and that was a welcome treat! Thanks NEXT GEN a... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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I bought a brand-new unicycle from Next Gen Mobility, and just a few days later it tumbled down the mountain and was damaged quite badly. Rob was incredibly responsive and supportive, helped me get... Leggi di più
Next Gen Mobility Delivers! Great experience and superb customer service. You receive what you paid for in a timely fashion. All packaging is properly done. And if you have any questions Rob is... Leggi di più
Rob went above and beyond to make things right when part of my order was missing. He quickly arranged for the replacement part to be shipped directly from China, issued a partial refund without me ask... Leggi di più
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Could not have asked for better customer service
Everything arrived in perfect condition exactly as described. Owner was very good about communicating every step of the process as the wheel I ordered (Leaperkim Oryx) had to get a motor replacement. The owner (Rob) was amazing with communicating everything with me, giving me tracking, and just being on top of everything I was very impressed and I never waited more than 30 minutes for an email back so I really appreciated that. The customer service at Next Gen Mobility is honestly outstanding and I will definitely be buying from them again next time I need to upgrade my wheel or buy accessories.
Great Wheel!
Great Wheel!! Great communication throughout the whole ordering/delivery process. The wheel (Nosfet Aero) is beyond my expectations!!!
Unmatched customer service and support
Unmatched customer service and support, Competitive prices and reliable.
Super fast shipping and love all the…
Super fast shipping and love all the free extras !!
New rim
NextGenMobility is one of the best companies i have ever order for.
Especially when I was in need for a new rim for my leaperkim.
The most speediest email response and delivery to say.
Im extremely happy to have my wheel up and running again.
Thank u Rob! U rock!!
Best place to buy EUC!!!
Best place to buy EUC!!!! Shipped quickly and responsive so no issues or bs like others...
Absolutely an awesome deal
Ordered wheel on Wednesday, wheel arrived Friday. 40 miles in commander max has been nothing short of an exceptional value for absolute beast of a wheel.
My great friend Bob is awesome
My great friend Bob is awesome! I'm someone who had never even touched an electric treadmill in my life, and since I had enough money... well, I simply ordered the latest Leaperkin model from the best store, haha. And when I say best, I mean the price, customer service, and above all, they're very friendly. Thanks to my great friend Bob, when more models I'm interested in come out, of course I'll buy them here! ✌️
Received in good time
Received in good time , product works as advertised ,connected to my phone programs, very easy to set up, did most of set up by itself . E6+ Thank you Next Gen . I will be getting the extra battery soon.
Simply the Best
Their communication was beyond my expectations. Kept me in the loop on a regular basis since I had to order my product. It showed up on time, there were a couple extras and they let me know when they were coming and they showed up on time. There were no hiccups no surprises and even though I live in another state they will be my go-to from now on. They have the good products, best prices and best customer service. I was even able to chat with someone on a Sunday evening and they answered all my questions. To sum it up they're simply the Best!
First of all unbeatable price
First of all unbeatable price. But it was the total experience. I asked a question via chat and was answered within minutes. EUC shipped and arrived very quickly. Couldn’t have been better.
Good business
Prompt shipping, good price, great service. No issues, highly recommended
Customer support and quality assurance…
Customer support and quality assurance are TOP NOTCH! That alongside my EUC being sent in literal minutes made this such an easy experience and an absolute 5+****’s!
The DEFINITION of small business the right way
I’m sooo glad I was referred to Next Gen Mobility for my first EUC purchase. It was the Nosfet Aero. This company is what America was built on, customer service, caring, and communication. The owner was very helpful and on point. I would highly recommend
Great service shipped same day i placed…
Great service shipped same day i placed the order!
Speedy and box came in one piece all…
Speedy and box came in one piece all contents inside were spotless
Next Gen Mobility is next level
I pre-ordered a euc and my experience has been positive. Great communication with Rob answering my questions. Fast delivery. I would definitely order from NGM again without any hesitation!!
How customer support is approached…
How customer support is approached needs more professionalism. Requesting too much unnecessary demands on customer before simple actions are taken. Which would always put the customers off from further business. This behavior happen each time a situation arose, showing a lack of experience with proper customer support that we are used to in the US. Sometimes when a person is new to handling support themselves, even though they experienced it on the other side, it can be challenging.
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