I have had Nexamp for several years, and am extremely happy by the service, including billing and customer service. Initially I was skeptical about the savings but they add up over time. Switchi... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
I canceled in May because I planned to sell my house. I received an email from NEXAMP stating I was responsible for production through June. I’m still getting charged for production in September. Almo... Leggi di più
L'azienda ha risposto
Outstanding communication both by email and text Personal contact by a person when first signed up how to read your bill And what to expect Additional follow up upon first billing, also 15% savings... Leggi di più
L'azienda ha risposto
Great program. It was offered via my electric utility and a great solution for us because we were not ready to get rooftop solar. Easy to sign up for, easy to use, saved us money and we were really... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Building the Future of Clean Energy
Community Solar with Nexamp: The Easiest Way to Tap into Clean Energy
Scritti dall'azienda
- Save on your electricity costs without installing rooftop panels
- We’re bringing clean energy to homeowners and communities everywhere, and helping them save on electricity costs* without installing rooftop solar panels. *Savings vary from state to state
No long term contracts, cancellation fees, or credit checks
Nexamp does not lock you into a long term contract or require any credit checks.
We believe in doing right by people and, well, the world. We’ll never lock you into an annual contract, never charge you any upfront fees, and never charge you to walk away—if you don’t like the service, you can cancel without penalty at any time.
Informazioni di contatto
101 Summer St. Floor 2, 02110, Boston, Stati Uniti
- (617) 431-1440
- nexamp.com
4,4
Eccellente
738 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 80% delle recensioni negative ricevute
Solitamente risponde entro 2 settimane
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
I need answer as to why you don't…
I need answer as to why you don't charge the standard rate per Potomac Edison as you quote on you invoices? why is it higher?
6 agosto 2025
Risposta di Nexamp
Hello Neil,
Thank you for sharing your concerns, and we truly appreciate your feedback. We understand how important it is for your Nexamp invoice to reflect accurate and transparent billing, especially in relation to your utility’s rates.
To clarify, Nexamp partners with your utility to apply solar energy credits to your electric bill each month. The value of these credits is determined by your utility, based on their current rates and how they apply the credits to your account. Our role is to provide those credits at a guaranteed discount, and we only bill you after confirming they’ve been applied to your utility account. That said, we’ll reach out to you directly to learn more and determine how we can best assist. Our goal is always to ensure that you are receiving the proper savings that you expect while supporting clean, local solar energy. Thank you again for bringing this to our attention.
It was very easy to apply
It was very easy to apply. And we have been updated on the process. Also have explained how it works very clear.
3 agosto 2025
Risposta di Nexamp
Hello Al, thank you for sharing your review. We're glad to hear that you found the enrollment process smooth and that our communications have been helpful in keeping you informed. Nexamp is committed to providing transparency every step of the way, and it's great to know that effort is making a difference. We're here to support you moving forward and appreciate you being a Nexamp subscriber!
My light bill is higher than ever
I have seen nothing that the company has done for me within my light bill is higher than ever
26 luglio 2025
Risposta di Nexamp
Hello Jewell,
Thank you for reaching out and sharing your experience.
At this time, we are still working to place your account on an active solar farm in your area. Due to high demand and limited capacity, it’s common for new customers to experience a wait before space becomes available.
Please know that our team is committed to getting you connected as soon as possible. Once your subscription goes live, our solar credits will reduce what you owe to your utility, allowing you to see savings throughout the year. We understand that electricity usage often increases during the summer months, and we’re eager to help offset those costs once you're active on a Nexamp solar farm.
We truly appreciate your patience and look forward to helping you realize the benefits of community solar soon. In the meantime, our team will continue to support you and will be in touch directly with updates and next steps.
Good Service
so far, so good., but it is still too early to rate my experience. So far it as been doing very well.
9 luglio 2025
Risposta di Nexamp
Hello Eileen, thank you for the positive review! We're glad to hear you've been happy with your experience so far. We'll continue to support you to ensure you get the most out of the program moving forward. Thank you for being part of the Nexamp community!
Risposta di Nexamp
Hi Glen, thank you for your positive review! It’s wonderful to know you are noticing significant savings through our program! Our team will continue to support you to ensure you get the most out of our program moving forward. Thank you for being a Nexamp subscriber!
Risposta di Nexamp
Hi Kathy, thank you for your 5-star review! Our team is dedicated to providing clear, timely, and transparent information throughout every stage of the subscription process, and we’re glad to hear it’s been helpful for you. We appreciate your support and thank you for being a Nexamp subscriber!
I have hope all will join.
I have found this experience to be both exciting and productive. I hope and pray it gets bigger. It is a good thing.
26 luglio 2025
Risposta di Nexamp
Hi Joseph, thank you for your review. We’re glad to hear you’re excited about the program and appreciate your recommendation to others. Thank you for being part of the clean energy revolution!
PERCENTAGES ON START UP.
Because I have been using the services of Nexamp before and I just stopped for a short period of time to ask a question about percentage when starting up at 15% are 20% because I am a disabled Army Veteran and was told I was only can receive 15%. Which will be okay after a few months of receiving service from Nexamp.
17 luglio 2025
Risposta di Nexamp
Hello, thank you for your review and for being a long-time Nexamp subscriber. We truly appreciate your continued support and are glad to hear you've had a positive experience. Our team is committed to helping you maximize your savings, and we’re grateful for the opportunity to continue supporting you. Thanks again for taking the time to share your feedback!
Nothing to add.
24 luglio 2025
Risposta di Nexamp
Hi Peter, thank you for the positive review. We appreciate your time as a Nexamp subscriber!
Risposta di Nexamp
Hi Michael, thank you for the positive review! We’re so glad to know you’ve noticed discounts on your electricity costs through our program. We appreciate your support and for being a Nexamp subscriber.
The representative explained the…
The representative explained the importance of your program which made me decide to sign up!
14 luglio 2025
Risposta di Nexamp
Hello Lori, thank you for sharing your positive review! We're glad our team was able to assist with your enrollment and are excited to have you on board. We look forward to delivering the benefits of community solar to you as soon as possible, and we truly appreciate your patience in the meantime.
Risposta di Nexamp
Hello Andrew, thank you for your 5-star review! We're glad to hear that you've experienced accurate billing and strong customer support. Nexamp takes great pride in delivering a smooth and transparent experience, and we’re grateful to have you as part of our community. Thanks again for supporting local clean energy!
So far I have had fast customer service…
So far I have had fast customer service as far as being placed on a solar farm & my electric company being notified. I have not received a bill yet so this review reflect billing.
17 luglio 2025
Risposta di Nexamp
Hello Jane, thank you for sharing your positive feedback. We’re thrilled to hear that our team was responsive and helped get your enrollment moving quickly. While billing hasn’t started yet, we’re actively working with your utility to ensure everything is finalized smoothly. We appreciate your patience and look forward to helping you start seeing savings soon!
Easy sign up and great follow up…
Easy sign up and great follow up communications as the process unfolds.
17 luglio 2025
Risposta di Nexamp
Hi Jeff, thank you for the positive review. We’re glad to hear the sign-up process was smooth and that our communications have been helpful along the way. Our team is committed to delivering an exceptional customer experience and keeping our subscribers informed every step of the way. We look forward to getting your savings started soon and appreciate your support in the meantime!
Switching RGE accounts was pretty easy…
Switching RGE accounts was pretty easy and thank you for your service
9 luglio 2025
Risposta di Nexamp
Hi Howard, thank you for your review and for being a Nexamp subscriber! We’re happy to hear the switch was straightforward and that we were able to support your transition. Our team is here to make community solar simple and accessible, and we’re grateful to have you on board.
Waiting to see what my National Grid…
Waiting to see what my National Grid bill is
after joint Nexamp
5 luglio 2025
Risposta di Nexamp
Hi Susan, thank you for your review and for recently joining Nexamp. Our team is working to deliver your solar savings as soon as possible. Once it begins, you can expect to see reductions on your monthly utility bills. We appreciate your patience and look forward to helping you save soon!
Risposta di Nexamp
Hi Michael, thank you for sharing your review! We’re glad to hear you’ve had a positive experience so far. Our team is here to continue supporting you every step of the way. Thank you for being a Nexamp subscriber!
Carbon free, at last, carbon free.
Once learning of Nexamp it was easy to sign up and immediately realize savings on my electricity costs, but better yet, the knowledge that I am using solar and not fossil fuel generated power has allowed me to claim participation in reducing the carbon footprint of my presence on this planet.
11 luglio 2025
Risposta di Nexamp
Hi William, thank you for your thoughtful review. We’re thrilled to hear that enrollment was easy and that you’re already seeing savings on your electricity costs. It’s also wonderful to know how meaningful it is for you to be part of the shift toward clean, renewable energy. We truly appreciate your support and thank you for being a Nexamp subscriber!
Risposta di Nexamp
Hello Frank,
Thank you for sharing your feedback. We’re sorry to hear about your frustration and understand that rising electric costs can be concerning.
We want to clarify that you are not yet subscribed to an active solar farm with Nexamp. This is the first step for all new customers before receiving solar credits. Because each project has limited capacity and must be located within your utility's service area, there can sometimes be a wait before a spot becomes available. Please rest assured that we are actively working to match you with a project in your area as soon as space opens. Once your subscription is active, our program is designed to help reduce your annual electricity costs by applying solar credits directly to your utility bill.
We appreciate your patience and are committed to keeping you informed throughout the process. If you have any questions in the meantime, please reach out to our support team at support@nexamp.com or call 855-727-4636. Our team is available Monday through Friday, from 8:30 AM to 6:00 PM EST.
This is our 3rd year with Nexamp and…
This is our 3rd year with Nexamp and would highly recommend membership.
Our local utility,ComEd had some hiccups when implementing a new billing system.
Nexamp has been most diligent in communicating and correcting all the problems with ComEd.
Very satisfied with the annual savings!
7 luglio 2025
Non scritta su invito
Risposta di Nexamp
Hi Bill, thank you for your thoughtful review! We’re glad our communication helped during the ComEd transition, and it’s great to hear you’re seeing consistent savings. We truly appreciate your support and recommendation. Thanks for being a valued Nexamp subscriber!
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