Their courses are neurotically asking you to voice record yourself in every 10 minutes, then it does not work. Then it asks you safety questionnaires twice to continue course. For a defensive driving... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
The course was interesting and helpful, although the required time for some of the sections is much too generous. This version is written more carefully and thoughtfully than earlier versions. The in-... Leggi di più
L'azienda ha risposto
While a lot of the material is repetitive a lot of it is worth reviewing. The only negative thing I would say about it is the amount of time that it takes to complete the course. There is no other par... Leggi di più
L'azienda ha risposto
The course was clear informative and easy to understand. The tests on each module were fair not complicated and easy to pass if you paid attention to the courses. When a technical problem arose I was... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
New York Safety Council provides 100% online driver safety courses, including defensive driving and driver education approved by the New York State Department of Motor Vehicles (NYS DMV). We make it simple for learners to meet licensing requirements, reduce points from their driving record and save on car insurance.
Informazioni di contatto
313 West Main Street, 12953, Malone, Stati Uniti
- 877-689-0674
- newyorksafetycouncil.com
3,9
Molto buono
282 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
It was easy to follow and the…
It was easy to follow and the instructions were clear and interesting
4 luglio 2026
Risposta di New York Safety Council
Thank you so much, Linda! We're thrilled to hear you found the course easy to follow and the instructions clear and interesting — that's exactly what we strive for. We appreciate you taking the time to share your experience and hope to see you again!
The process was easy and relatively…
The process was easy and relatively quick. Being able to take the course on line was very convenient.
14 luglio 2026
Risposta di New York Safety Council
Thank you, Liam! We're so glad you found the process easy and quick — and that the online format made it convenient for you. We appreciate you choosing New York Safety Council and hope to serve you again!
The most difficult part for me was…
The most difficult part for me was figuring out how to voice activate. My granddaughter knew immediately how to help.
16 luglio 2026
Risposta di New York Safety Council
Thank you, Catherine! We love that your granddaughter was able to jump right in and help — sounds like you have a great tech support team at home! We're so glad you were able to get started, and we appreciate you taking the time to share your experience with us.
Great
Very informative and well organized.
There seemed to be a password recognition issue but easy change.
6 luglio 2026
Risposta di New York Safety Council
Thank you so much! We're glad you found the course informative and well organized. We appreciate the heads-up on the password recognition issue — glad it was a quick fix! Thanks for sharing your experience with us.
the name on my account was wrong and…
the name on my account was wrong and because i started the course they refused to change the name or give me a refund THEIR ADVICE was to start over and buy it again/
2 luglio 2026
Risposta di New York Safety Council
Thank you for sharing your experience, Joanna. We sincerely apologize for the frustration this caused — that's not the experience we want for our customers. Your concern has been escalated internally, and we will be reaching out to you directly to make this right.
I told you everything in the survey
5 luglio 2026
Risposta di New York Safety Council
Thank you for taking the time to share your feedback, Renee. We're sorry to hear your experience didn't meet your expectations, and we truly appreciate you letting us know. We'll make sure your feedback reaches the right team.
Risposta di New York Safety Council
Thank you, Annette! We're so glad the online format worked well for you — convenience is a big part of what we strive for. We appreciate you choosing New York Safety Council and hope to see you again!
Risposta di New York Safety Council
Thank you, Mohammed! We really appreciate the kind words — so glad to hear you had a great experience. We hope to see you again!
Time to change this course delivery…
Time to change this course delivery platform. An interactive, video enhanced course rather than a mono voice with far too much information would greatly help to achieve the goal.
I would pay more for a better educational experience.
I am a senior driver participating for an insurance discount. My background and informational needs differ from a teenager or younger inexperienced driver.
I would not recommend this course to others. My insurance company should investigate other platforms for my specific educational needs.
14 luglio 2026
Risposta di New York Safety Council
Thank you for taking the time to share such detailed feedback, Ann. We sincerely apologize that the course delivery didn't meet your expectations — your perspective as a senior driver is genuinely valuable to us. We're sorry for the inconvenience, and we'll make sure your feedback is shared with our team.
The course was easy to take
The course was easy to take, and I got it done with a minimum of hassle ...
16 giugno 2026
Risposta di New York Safety Council
Thank you, Philip! Easy and hassle-free is exactly what we aim for — we're so glad it came together that way for you. We appreciate you choosing New York Safety Council!
They answered all questions quickly and…
They answered all questions quickly and helped immediately in a joyful way.
15 luglio 2026
Risposta di New York Safety Council
Thank you so much for the kind words, Julie! We're thrilled to hear you had a positive experience and truly appreciate you taking the time to share your feedback. We look forward to serving you again!
Simplicity of the process
20 giugno 2026
Risposta di New York Safety Council
Thank you so much for the kind words, Daniel! We're thrilled to hear you had a positive experience and truly appreciate you taking the time to share your feedback. We look forward to serving you again!
When I registered and logging in…
When I registered and logging in orginally the site was not accepting my licence number, I recently received a new log in and took half the course last night and was planning on resuming this evening and I receded a note saying my time is up and I need to repay. Please help me and open the site for me to finish the course.
receipt #5392267
15 luglio 2026
Risposta di New York Safety Council
Hi Diane, thank you for reaching out. The course does have a 30-day access window, and it appears yours expired during that time. We've gone ahead and reset your course as a courtesy, giving you a fresh 30-day window to complete it. We're also happy to help get you back to where you left off — we'll be emailing you with next steps so we can get this done as smoothly and quickly as possible!
Easy and inexpensive
12 luglio 2026
Risposta di New York Safety Council
Thank you for the wonderful feedback, Dennis! We're so glad the experience was easy and convenient — that's exactly what we aim for. We look forward to seeing you again!
not instructive
not instructive. could not access the page. fonts too small. course set like people are preparing for a bachelor of science exam. was frustrated, didn't ask for a refund, and went elsewhere. will not reccomend
28 giugno 2026
Risposta di New York Safety Council
Hi Kimdo, we're truly sorry for the difficulty you experienced. We can see that the course was reset following a failed assessment — while refunds aren't typically available in that situation, given the circumstances we've gone ahead and requested a refund for you. We hope you'll consider giving us another chance and allow us to help you complete your course successfully!
Some time is too difficult to log in
15 luglio 2026
Risposta di New York Safety Council
Thank you for the feedback, Eduar. We're sorry to hear that signing in was more difficult than it should be. We're actively working to improve the login experience, and your comments help us prioritize those improvements.
course could be more challenging
15 luglio 2026
Risposta di New York Safety Council
Thank you for taking the time to share your feedback, Stuart. We're sorry your experience didn't fully meet expectations. We take all feedback seriously as we work to improve and appreciate you letting us know.
Program ran smooth once you logged on correctly
User experience was better than AAA course. Discounts are available .
1 luglio 2026
Risposta di New York Safety Council
Thank you so much for the kind words, Perry! We're thrilled to hear you had a positive experience and truly appreciate you taking the time to share your feedback. We look forward to serving you again!
Easier Signups
I wish they went back to the easy signups especially for us Seniors who have taken this course for years. The new sign up isn't for Seniors. Very frustrating and I for one cancelled before I ever got to take the course. Now my insurance went sky high.
15 giugno 2026
Risposta di New York Safety Council
Hi Sue, we're so sorry for the frustrating sign-up experience. We understand how important it is for the process to feel simple and accessible, especially for returning learners. Please know we're always here to help if you decide to come back — we'd love to make it easier for you!
It takes a long time to get through the course. Diligence is definitely needed.
Some of the modules were way too long. Even them out more.
Some of the quiz questions were not focused on good driving, ie, to know the statistics for a quiz question is not pertinent. To know what they mean is far more important. Don't ask specific statistic questions.
Signing in and out was more confusing/difficult this year. When I signed up for the course, it didn't mention what "Fusion" was. It took a bit to figure it out. Once I did it was easier to navigate the course.
Don't assume everyone knows the technology of the course. Simplifying the directions to sign up, sign in/out and maneuver the course would be so much more helpful. More guidance to do that would make it a more pleasant course.
1 giugno 2026
Risposta di New York Safety Council
Thank you for taking the time to share your feedback, Marilyn. We understand the paced sections can feel frustrating, and we appreciate your patience in working through the course. Your comments help us improve the experience for everyone.
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.