I bought an aluminium chain insect screen. Can't fault the design or the manufacturing. But I would have been glad if Newblinds had told me how heavy it was (6 kg) and that mounting brackets were hig... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
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The blind wasn't correctly assembled when it arrived (missing one screw). There were NO instructions. The blind hadn't been paired with the remote control, nor limits set. The wrong adaptor was sent w... Leggi di più
Newblinds.co.uk offer a variety of blinds, shutters, roman blinds and, crucially for me, insect screens. I had really struggled to find a decent supplier for insect screens in the UK, and these on... Leggi di più
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I ordered 3 mains powered electric blinds from New Blinds.com. We went with the new blinds own motor(not the somfry) and it works very well, quiet and adjustable. It is compatable with our own home a... Leggi di più
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Dettagli dell'azienda
Scritti dall'azienda
The widest range of blinds on the internet! In 1999, NewBlinds.co.uk launched as the UK's first online retailer of window blinds. We are now the most trusted online brand in blinds. At NewBlinds.co.uk, you will find the most comprehensive selection of made-to-measure window blinds and fly screens on the web. From venetian blinds to vertical blinds, to blinds for velux windows and flyscreens. Both manually operated and electrically operated! We have a massive collection of blinds to suit the most discerning taste and requirement. This, combined with the web's most competitive prices, enables us to be sure that you will be able to find the perfect blinds to cater for your taste and budget!
Newblinds.co.uk - Blinds and Fly Screens
Scritti dall'azienda
- Customer Service
- Our reputation is our most valuable asset. Having been selling online since 1999, much of our business comes from referrals by delighted customers. Many of our small team have been with us for years and take customer service to heart.
Informazioni di contatto
4,2
Molto buono
2K recensioni
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Ha risposto al 85% delle recensioni negative ricevute
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Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
A good product
Our screen was easy to fit but needless to say accurate measurements are essential. The screen works smoothly and easily.
26 agosto 2025
Ordered blinds on 12/7/25 to which was…
Ordered blinds on 12/7/25 to which was supposed to take 12-15 working days they arrived 6 weeks later. I am still waiting for a part that was missing from the original order. After a text conservation with the managing director all issues resolved to my satisfaction
25 agosto 2025
Non scritta su invito
Risposta di Newblinds.co.uk
Hello June,
Please can you supply your order reference. We do not have an order in that name around the date that you mention in your review.
My email address is tim.pendleton@newblinds.co.uk. I'd like to resolve this for you if you would be so kind as to let me know your order reference or the email address used to place the order.
Many thanks
Tim Pendleton
Managing Director
the item was just what I was looking…
the item was just what I was looking for easily found on site and arrived really quickly
25 agosto 2025
Risposta di Newblinds.co.uk
Your wonderful review made our day! Thank you for choosing us, and we look forward to continuing to meet our expectations. :)
Excellent product
The retractable fly screen arrived in perfect condition and was very easy to install, the quality is fantastic.
25 agosto 2025
Risposta di Newblinds.co.uk
Thank you so much for your kind words! We're thrilled to hear you had a great experience with us. Your support means the world to us, and we can't wait to serve you again. :)
Sadly my new “No drill” blinds only…
Sadly my new “No drill” blinds only worked for 2 months before just falling down. Lovely quality though. New parts were quickly sent but didn’t work either. Great communication via email only though. Telephone number not manned.
21 maggio 2025
Good quality blinds at a good price
Good quality blinds at a good price. Items came on time. Customer services were also helpful - both before buying the blinds to make sure they would work in our situation, but also to replace rails that for some reason had not been cut to the correct length
22 agosto 2025
What a great company
What a great company! Easy and quick process and very easy process for the return. The Team is amazing and very professional!!!
14 luglio 2025
Production Difficulties Well Handled
I bought 2 large motorised Venetian Blinds for the kitchen. Now they are up, they look great, and the functionality is exactly what I wanted.
Things can go wrong in any organisation, and there was a long delay between order and delivery. Apparently, this was due to a collapse of the supply chain. The measure of a company is how they deal with customers when things go wrong.
Gemma took control of the situation and provided plenty of information in regular updates. The situation was handled effectively and professionally.
I am about to order a matching blind for another room.
15 agosto 2025
Blinding
Easy to order, very quick delivery, easy to assemble and superior to many others we've tried.
I have a feeling that if I had an issue it would have been swiftly dealt with!
20 agosto 2025
Risposta di Newblinds.co.uk
Thank you so much for your kind words! We're thrilled to hear you had a great experience with us. Your support means the world to us, and we can't wait to serve you again.
Risposta di Newblinds.co.uk
We really appreciate you sharing your review of our service. Thank you!
Ordered almost six weeks ago still no…
Ordered almost six weeks ago still no sign of them. Had to chase up multiple times not really had a satisfactory response and still don’t have the fly screens.
1 luglio 2025
Non scritta su invito
Risposta di Newblinds.co.uk
Hello Emma,
Please accept my apologies that there have been delivery issues with your order.
As explained in our earlier email, your order was dispatch and mis-routed by the carrier. They located the parcel and were due to return to the factory for inspection and re-delivery.
I would have expected this to happen by now, so I will check with the factory as to the status and we'll make contact with you my email.
Please accept my personal apologies for this issue.
Best wishes
Tim Pendleton
Managing Director.
Risposta di Newblinds.co.uk
Your wonderful review made our day! Thank you for choosing us, and we look forward to continuing to meet our expectations.
Good Product - Not Delivered on Time
Product is great - production and delivery time was not met.
11 agosto 2025
Not Recommended
Waited 4 weeks for delivery when delivered it was faulty, managed to assemble the blind even though no instructions were supplied and the assembly video on the web site was for a different fixing system to the one I received !!. The installation instructions were also incorrect but managed to install the blind. Not impressed with the operation of the blind verry clunky and light shows through both sides of the blind would not recommend the blind.
7 agosto 2025
Risposta di Newblinds.co.uk
Hi John,
I'm sorry to hear that there difficulties with the fitting process and that the lead time was longer than the 2-3 weeks quoted.
I can see that my colleague Anna assisted you remotely, and in the end it seems that the issue was resolved. However, you are welcome to contact us should there be further issues.
We do specify on the product page that there will be light ingress around the edges of the fabric between the frame.
Should you have any further questions, please don't hesitate to contact me personally - tim.pendleton@newblinds.co.uk
Best wishes
Tim Pendleton
Managing Director
worth the wait
Worried at first because it took a bit longer to arrive than advertised however it was worth the with. These are not the cheapest but the quality of workmanship is superb. Take the time to measure your recess inside the windows exactly to the MM. it will make your fitting a dream, Two windows in 10 minutes! I used glue for the sides.
11 agosto 2025
Unfortunately the quality of the mesh…
Unfortunately the quality of the mesh in this product is pretty poor, it’s just the same fabric that someone would make a tutu from. It’s not up for the job we wanted it for.
11 agosto 2025
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