The blind wasn't correctly assembled when it arrived (missing one screw). There were NO instructions. The blind hadn't been paired with the remote control, nor limits set. The wrong adaptor was sent w... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
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I bought an aluminium chain insect screen. Can't fault the design or the manufacturing. But I would have been glad if Newblinds had told me how heavy it was (6 kg) and that mounting brackets were hig... Leggi di più
L'azienda ha risposto
Newblinds.co.uk offer a variety of blinds, shutters, roman blinds and, crucially for me, insect screens. I had really struggled to find a decent supplier for insect screens in the UK, and these on... Leggi di più
L'azienda ha risposto
I ordered 3 mains powered electric blinds from New Blinds.com. We went with the new blinds own motor(not the somfry) and it works very well, quiet and adjustable. It is compatable with our own home a... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
The widest range of blinds on the internet! In 1999, NewBlinds.co.uk launched as the UK's first online retailer of window blinds. We are now the most trusted online brand in blinds. At NewBlinds.co.uk, you will find the most comprehensive selection of made-to-measure window blinds and fly screens on the web. From venetian blinds to vertical blinds, to blinds for velux windows and flyscreens. Both manually operated and electrically operated! We have a massive collection of blinds to suit the most discerning taste and requirement. This, combined with the web's most competitive prices, enables us to be sure that you will be able to find the perfect blinds to cater for your taste and budget!
Newblinds.co.uk - Blinds and Fly Screens
Scritti dall'azienda
- Customer Service
- Our reputation is our most valuable asset. Having been selling online since 1999, much of our business comes from referrals by delighted customers. Many of our small team have been with us for years and take customer service to heart.
Informazioni di contatto
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 85% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Blinds were delivered very quickly
Blinds were delivered very quickly.
Relatively easy to fit, great for non DIY's experts.
I would definitely recommend.
This is the 4th fly screen roller blind…
This is the 4th fly screen roller blind I've purchased. They are fabulous. A great product and easy to install
Order for blind and flyscreen placed on…
Order for blind and flyscreen placed on 22nd August. Flyscre5was delivered promptly.
3 weeks later the blind has still not been dispatched.

Risposta di Newblinds.co.uk
Fly no fix screen, perfect.
Easy to order, clear instructions and information about the product and how to measure etc.
Bespoke, well manufactured product that is easy to install, fit and operate.
Good communication.
Fly free zone!
Everything was as promised. Notified 2 days before delivery and on the day of delivery with options for not being home. They allow us to leave French doors open and not be bothered by flies. Allows you to see out and sort of finishes the doors. Good quality.
Great product
Great product, great company. At the end of the day, that'll all you want, right :) !!!
Late with no communication but fine…
Late with no communication but fine when it arrived.
Great product
Great product. But what a knightmare getting it !! First of all it seems all the staff either left or went on holiday for the summer, there busiest time, we were informed of this delay, fare enough, we all need a holiday. First they sent the wrong size blind , 400mm to long and after checking, not my mistake. Then they sent the correct width blind, which was great but no side runners, so I had to contact them again to send them . This whole process took two months . Then the company specify that their goods can't be left at your front door, which you kind of understand but if you're at work all day you miss the delivery's, ( they only do three) so you have to do the 30 minite drive to the package centre, so yes I had to do this three times , In total three hours of driving .
Do I need more blinds , yes , Will I be ordering from them , No .
The only plus point is the lady answering the emails , she is very prompt and helpful.
Shame
Extremely disappointing experience - wish I’d gone elsewhere
I ordered three custom blinds and a remote from NewBlinds.co.uk and have had a very poor experience from start to finish.
The website promised delivery in 3–4 working days, but the blinds took weeks to arrive with no dispatch confirmation and multiple emails required just to get a basic update. When they did arrive, the blinds were incorrectly sized (despite me providing accurate recess measurements), making them unusable for the intended windows. On top of that, the quality was disappointing – frayed fabric edges and uneven cuts.
To make matters worse, I also ordered a remote over a month ago, and despite chasing several times, I’ve still not received it. No tracking information has ever been provided and communication has been very slow throughout.
I really wanted to support a smaller business, but this whole process has been frustrating, time-consuming and disappointing. I’ve had to try and repurpose some of the blinds elsewhere in the house just to salvage something from the order. No resolution was offered apart from ordering more blinds at a discounted rate.
Based on my experience, I can’t recommend this company and wouldn’t use them again.

Risposta di Newblinds.co.uk
Excellent
Albeit some miscommunication regarding delivery date which was resolved efficiently & expediently, everything went smoothly, we received everything we ordered which was of good quality, fit perfectly and works superbly. excellent service.
Blinds look great
Blinds look great. Took a little longer than expected to arrive but that may be because they didn't have all the info they needed for sizing. I would use this company again.
Window Fly Screen
I ordered a fly screen recently for my bedroom window the quality is excellent and great price to. It was really easy to install. Would highly recommend. Will be purcashing again. Thank you.
Good product
Good product.
Responsive customer service.
Delayed delivery due to demand.
Poor follow-up servive
We have used this company many times, so decided to use them again for a blind on our high up, diffcult to access window on the stairs/landing. With some emailing back and forth we worked out to get a blind with a longer chain so we could operate the blind from the stairs. (we didn't want a remote operated blind as this would also be difficult to manage). The order was placed and paid on 03/07. By end of July still no blind. I had to chase them at least 3 times via email as I got no response on the phone. We then received the blind on 08/08 and the longer chain had not been delivered. As of today - 27/08, still no chain has been received. I have emailed them 4 times, left phone messages. I have been told that the factory is actioning this, but still no chain which makes the blind useless. Blind looks great and is good quality, but the follow up process is so frustrating that I don't think I'll order anything else from this company.

Risposta di Newblinds.co.uk
Failure to deliver order
I placed an order and attempted to contact them when they did not arrive. You CANNOT speak to anyone and the phone message directs you to e-mail. Very suspicious that there is no way of telephone contact. Very poor and blinds have still not arrive after received a message to say the date they would be dispatched, be very aware of this company.

Risposta di Newblinds.co.uk
A good product
Our screen was easy to fit but needless to say accurate measurements are essential. The screen works smoothly and easily.
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