N&C Tiles and Bathrooms Recensioni 558

TrustScore 4.5 su 5

4,6

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

I’d never heard of this company till placing my order last week for stunning Marazzi tiles …so much better than ranges we’d seen locally. The Italian porcelain Lume gloss tiles are top quality porcela... Leggi di più

Valutata 5 stelle su 5

10th May 2026 - visited Swansea store to look for bathroom floor and wall tiles and a sink unit. Not certain what we exactly wanted we were helped by Kyle Hughes a really nice young man. We weren't su... Leggi di più

Valutata 5 stelle su 5

Fantastic selection of tiles and staff were extremely helpful with how many I needed for my bathroom. I chose a fantastic Amazon tile for a feature wall in the shower and it looked stunning despit... Leggi di più

Valutata 5 stelle su 5

Kay @ Chadwell Heath has been absolutely amazing her knowledge her experience her advice has been second to none. By coming into the store today the way we were greeted to the information hep and a... Leggi di più

Dettagli dell'azienda

  1. Negozio di tegole e piastrelle
  2. Negozio di forniture per il bagno
  3. Impresa di costruzioni
  4. Negozio di bricolage
  5. Negozio di articoli per il rinnovamento della casa

Scritti dall'azienda

N&C Tiles and Bathrooms are an award winning retailer offering a wide range of wall tiles, floor tiles and bathroom products to the trade and public. Shop in one of nationwide tile and bathroom showrooms or visit us online.

We offer inspirational, quality products at competitive prices

Scritti dall'azienda

We're so confident in the quality of our products, we offer exceptional warranties across our thousands of products! As a multi-award winning tile and bathroom retailer, we have been recognised for our friendly service, expertise and our beautiful, inspirational showroom displays

Informazioni di contatto

4,6

Eccellente

TrustScore 4.5 su 5

558 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Ha risposto al 48% delle recensioni negative ricevute

Solitamente risponde entro 48 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

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Valutata 2 stelle su 5

order not arriving

Its been 12 days since we placed our order and still no delivery

2 marzo 2026
Logo di N&C Tiles and Bathrooms

Risposta di N&C Tiles and Bathrooms

Dear Miss Players-Cole

Thank you for sharing your feedback. We apologise for the delay in your order arriving.

I’ve looked into your order history to see where we tripped up. Your order from February 28th was processed as soon as we opened on March 2nd. Unfortunately, a manual entry error occurred on our end: the instruction should have been for delivery by the 9th, but it was keyed in for the 9th.

While we dispatched the goods on the 6th to meet that window, the carrier unfortunately experienced a delay on Monday. We can see that the package was finally delivered today, March 10th, at 12:56 PM.

From this error, we will review our internal booking process to prevent it from happening again. Again, we apologise for the delay in your order arriving.

Regards
John Swain - Web Ops Manager

Valutata 3 stelle su 5

Little Green Paint: Great > Communication: Poor

Great Little Green Paint offered and delivered for a very good price.
But following payment acknowledgement - I had no delivery info and had to chase a week later.
Delivered direct from Little Green which is fine, but communication should have been provided nevertheless - not used as an excuse...

2 marzo 2026
Valutata 5 stelle su 5

The service in the swansea branch was…

The service in the swansea branch was excellent, I'm currently renovating a property which is very stressful, but Alex, Nathan, Cai and Jordan made the experience easy, painless and straight forward. I'll be recommending them to everyone.

25 febbraio 2026
Non scritta su invito
Valutata 1 stelle su 5

Delivery not made

Delivery not made, when requested where delivery was told not in stock, so requested a refund and no response.

16 febbraio 2026
Logo di N&C Tiles and Bathrooms

Risposta di N&C Tiles and Bathrooms

Dear Mrs. Breedon,

Thank you for sharing your feedback. I am truly sorry that your recent experience with N&C fell short of the high standards we strive to maintain.

We have recently faced significant supply issues with Graham & Brown paints. Unfortunately, a lack of stock at the manufacturer level—combined with delayed communication from their side—meant we couldn't provide you with the timely updates you deserved. To prevent this from affecting more customers, we have made the decision to remove all Graham & Brown paints from our website until we are confident in their supply chain.

Regarding your refund: I can confirm this has now been processed. Our internal policy requires confirmation of a cancellation from the supplier before we can release funds, and I apologise that the delay from G&B extended this wait time for you.
We value your business and hope to have the chance to provide you with a much smoother experience in the future.

Best regards,
John Swain Web Ops Manager

Valutata 2 stelle su 5

Bad returns policy

The tiles themselves are lovely. However the customer service and returns policy are dreadful. If you want to return something you are abandoned to your own devices, having to find a courier and discovering they all charge more than what we’d paid for the tiles themselves. Also the couriers who delivered both times were uncourteous and expected us to carry the tiles in from the street. This company needs to get their act together. There are plenty out there who are doing a much better job.

12 febbraio 2026
Valutata 5 stelle su 5

Needed tiles for our new bathroom

Needed tiles for our new bathroom and was lost with the amazing choice on hand. Ayub offered us much appreciated help and guidance. We ordered extra to ensure we had enough on hand and Ayub ensured we were refunded for the excess complete boxes despite not having our sales ticket. We couldn’t ask for better service. Very happy with our purchase. Thank you

15 febbraio 2026
Non scritta su invito

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