Really well organised with reminders and pre payment. Easy to drop off and completed within time. Only problem was the trim down the side of the new windscreen was not replaced properly and popped up... Leggi di più
L'azienda ha risposto
Sede
Cambia sedeUnit G2, Ashburton Point, Wheelforge Way, M17 1EH Manchester, Greater Manchester, GB
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The guy who mended my windscreen was really good and perfectly estimated how long it would take. That meant I could actually use my day and not wait around.
L'azienda ha risposto
Lots of reminders and good pre info. Somewhere to work and given a bottle of water a couple of times as suffering with bad cough- pleasant guy thanks on Reception . Said don’t have windscreen wipers i... Leggi di più
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Fitter phoned ahead and arrived on time with correct glass (after incorrect supply due to data base error wrt build standard had been resolved with Bristol depot manager). Believe fit was bit of cha... Leggi di più
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Dettagli dell'azienda
Informazioni su National Windscreens - Manchester
Scritti dall'azienda
We are here to help.
National Windscreens take pride in providing the highest standard of service, so we actively seek feedback to continuously improve our standards of performance. Please leave a Trustpilot rating or get in touch and our team will work hard to answer your query.
Treating Customers Fairly
Protecting the interests of our customers at every stage.
We aim to impress, constantly listening to and acting on feedback to maintain and improve the services we provide. Customer service is embedded into the core of our business – it's more than a standard offering.
Putting safety first
Our promise to customers
We always aim to complete a windscreen replacement and camera calibration at the same time and location, so your vehicle safety systems are working as intended with the assurance of a lifetime warranty on workmanship for as long as you own the vehicle.
National Windscreens has dedicated UK contact centres, open 24 hours a day, 7 days a week and are staffed by highly experienced, well trained, and knowledgeable call handlers. You can choose how you would like to engage with us, either digitally or traditionally, via phone, web chat, SMS, or email.
Contact us
National Windscreens is committed to providing outstanding customer service, and we understand that the key to our success is the constant development of our people, products, and services. In the unfortunate event that we don’t meet service expectations, even if outside of our control, we resolve 100% of logged complaints.
We are focused on creating a seamless and sustainable customer experience, using advanced Artificial Intelligence (AI) on our website that can identify with 98% accuracy whether a windscreen requires repair or replacement. Our repair first approach and ‘right first time’ ensures our carbon output is reducing the impact on the environment.
We can provide windscreen replacement and camera calibration at the same time and location, enabling you to drive away from our centres after only one visit, with a lifetime warranty on workmanship for as long as you own the vehicle. In most cases, National Windscreens can bill your insurance company directly, saving you valuable time and money.
National Windscreens is a leading provider of windscreen repair and replacement, with unparalleled coverage of the UK. On average, a National Windscreens technician is just 11 miles or 20 minutes away. National Windscreens has 100+ fitting centres, supported by 800 mobile technicians who use the latest ADAS calibration technology to deliver the widest possible coverage of vehicles.
Informazioni di contatto
Unit G2, Ashburton Point, Wheelforge Way, M17 1EH, Manchester, Greater Manchester, Regno Unito
- 0161-401-0733
4,6
Eccellente
814 recensioni
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On time..good lads.
On time..good lads.
Quickly got on with things.
Much appreciated..thank you.
15 gennaio 2026
Risposta di National Windscreens - Manchester
We're happy to hear that you were pleased with our promptness and the team's work ethic. We appreciate you taking the time to leave us feedback.
Great service
They completed the work right on time and provided excellent service. A great place, highly recommended.
19 gennaio 2026
Risposta di National Windscreens - Manchester
We appreciate your positive feedback and are happy to hear that the work was completed on time and that you experienced excellent service. We are glad you recommend us!
Professionalism
13 gennaio 2026
Risposta di National Windscreens - Manchester
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback. Thank you again.
Kind regards,
National Windscreens
Recommended! 5*****
A professional job with great communication. Early call confirming time of arrival later that day. And a quick ring before arrival. A thoroughly professional approach & complete windscreen replacement.
8 gennaio 2026
Risposta di National Windscreens - Manchester
We appreciate your positive feedback. We're happy to hear that you experienced great communication and a thoroughly professional approach to your windscreen replacement. Thank you!
1st class service
Customer friendly. I has to move my appointment and they were good at fitting me in at short notice. Courtesy call to remind me of my appointment and we're very friendly on the day of my visit. Very professional job done thank you and all your team
14 gennaio 2026
Risposta di National Windscreens - Manchester
We appreciate you sharing your experience. We're happy to hear that we could accommodate your appointment change at short notice. It's great to know our team was friendly and professional during your visit, and that you are pleased with the work completed. Thank you!
I was kept informed when technician…
I was kept informed when technician would be here, he also rang before coming which was helpful, and technician was very polite and professional and efficient. Job well done from start to finish.
14 gennaio 2026
Risposta di National Windscreens - Manchester
We appreciate your positive feedback. We're happy to hear that you were kept informed and that the technician was polite, professional, and efficient. It's great to know the job was well done from start to finish.
100% professional job!
6 gennaio 2026
Risposta di National Windscreens - Manchester
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback. Thank you again.
Kind regards,
National Windscreens
Risposta di National Windscreens - Manchester
We appreciate you taking the time to share your feedback; we are so happy to hear you experienced excellent staff and quality!
Great service given
Great service given
Professional and a first class job delivered
The staff were very welcoming and helpful.
6 gennaio 2026
Risposta di National Windscreens - Manchester
We appreciate you sharing your experience! We're happy to hear that you received professional service and a first-class job, and that our staff were welcoming and helpful.
Efficient at all levels.
Efficient at all levels.
Arranging appointment
Kept informed of arrival time
Job completed well giving me information in a respectful way
9 gennaio 2026
Risposta di National Windscreens - Manchester
We appreciate your positive feedback. We're happy to hear that you found our service efficient, were kept informed, and that the job was completed well with respectful communication.
Risposta di National Windscreens - Manchester
We appreciate you sharing that our service and communication were fast! We are so happy you had a positive experience.
Risposta di National Windscreens - Manchester
We're happy to hear that you found our service professional and efficient, with clear explanations. Thank you for your positive feedback!
Quickly carried out the work and great…
Quickly carried out the work and great communication
1 gennaio 2026
Risposta di National Windscreens - Manchester
We're glad you enjoyed your experience, and we appreciate you taking the time to leave us this great feedback. Thank you!
Risposta di National Windscreens - Manchester
We appreciate your positive feedback! We are so happy you were pleased with our quick, professional service and friendly staff.
Not the best if you are waiting
The waiting room was uncomfortable and freezing cold. There was no tea or coffee, as the location is secluded there are no external options.
29 dicembre 2025
Risposta di National Windscreens - Manchester
We appreciate you taking the time to share your experience. We're sorry the waiting room was not comfortable and that refreshments were unavailable. We will review this.
Excellent service from start to finish…
Excellent service from start to finish and great communication.
24 dicembre 2025
Risposta di National Windscreens - Manchester
We appreciate you sharing! We're so happy to hear you received excellent service and great communication from start to finish.
Risposta di National Windscreens - Manchester
We appreciate you sharing! We are so happy you were pleased with our quick service and friendly staff. Thank you!
Risposta di National Windscreens - Manchester
We appreciate your positive feedback. We are so happy you were pleased with our quick, friendly, and efficient staff.
Easy to book but you moved the time…
Easy to book but you moved the time which was really unhelpful.
19 dicembre 2025
Risposta di National Windscreens - Manchester
We're happy booking was easy. We regret the time change inconvenienced you and we appreciate your feedback.
Windscreen Replacement
I was greeted politely, with an updated estimate, regarding the completion of the work. This culminated in the installation of the new windscreen being sooner than expected. Advice was given on the duration of time, before the car should be washed, to assist curing.
17 dicembre 2025
Risposta di National Windscreens - Manchester
We appreciate your positive feedback. We're happy to hear that you were greeted politely and received an updated estimate. We're also glad the windscreen installation was completed sooner than expected and that helpful advice was provided.
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