Took 12 days from reporting my problem to having my rear screen replaced. Took far too long to source the screen. But once it was found it was replaced very quickly and efficiently and I was very happ... Leggi di più
L'azienda ha risposto
394 Bradford Road, Huddersfield, HD2 2QZ Huddersfield, West Yorkshire, GB
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Took 12 days from reporting my problem to having my rear screen replaced. Took far too long to source the screen. But once it was found it was replaced very quickly and efficiently and I was very happ... Leggi di più
L'azienda ha risposto
Excellent experience, the new windscreen was fitted and the car was ready as promised. Very happy with the job, would definitely use again.
L'azienda ha risposto
The young engineer/fitter kept us aware of the likely time of arrival at my home and eventually arrived within two minutes of his estimate. He estimated the time the work would take and was once ag... Leggi di più
L'azienda ha risposto
Windscreen technician arrived promptly was very knowledgeable went out of his way to bring tools out of van in to workshop where vehicle was. Very efficient did great job
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Scritti dall'azienda
National Windscreens take pride in providing the highest standard of service, so we actively seek feedback to continuously improve our standards of performance. Please leave a Trustpilot rating or get in touch and our team will work hard to answer your query.
Protecting the interests of our customers at every stage.
We aim to impress, constantly listening to and acting on feedback to maintain and improve the services we provide. Customer service is embedded into the core of our business – it's more than a standard offering.
Our promise to customers
We always aim to complete a windscreen replacement and camera calibration at the same time and location, so your vehicle safety systems are working as intended with the assurance of a lifetime warranty on workmanship for as long as you own the vehicle.
National Windscreens has dedicated UK contact centres, open 24 hours a day, 7 days a week and are staffed by highly experienced, well trained, and knowledgeable call handlers. You can choose how you would like to engage with us, either digitally or traditionally, via phone, web chat, SMS, or email.
National Windscreens is committed to providing outstanding customer service, and we understand that the key to our success is the constant development of our people, products, and services. In the unfortunate event that we don’t meet service expectations, even if outside of our control, we resolve 100% of logged complaints.
We are focused on creating a seamless and sustainable customer experience, using advanced Artificial Intelligence (AI) on our website that can identify with 98% accuracy whether a windscreen requires repair or replacement. Our repair first approach and ‘right first time’ ensures our carbon output is reducing the impact on the environment.
We can provide windscreen replacement and camera calibration at the same time and location, enabling you to drive away from our centres after only one visit, with a lifetime warranty on workmanship for as long as you own the vehicle. In most cases, National Windscreens can bill your insurance company directly, saving you valuable time and money.
National Windscreens is a leading provider of windscreen repair and replacement, with unparalleled coverage of the UK. On average, a National Windscreens technician is just 11 miles or 20 minutes away. National Windscreens has 100+ fitting centres, supported by 800 mobile technicians who use the latest ADAS calibration technology to deliver the widest possible coverage of vehicles.
394 Bradford Road, Huddersfield, HD2 2QZ, Huddersfield, West Yorkshire, Regno Unito
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National windscreens provide really great service . Did my cars windscreen replacement was very quick so i was able to use my car in no time . Staff was very friendly and professional . It was very easy to make an appointment for it
Thank you

Risposta di National Windscreens - Huddersfield
I was kept up to date with my time slot , very helpful staff regarding re booking when I had enough money to pay my excess as I had spent all the money on a full service and repairs to my car ready for mot
The fitter was amazing very re assuring the first time he came out and did an excellent job re fitting the windscreen

Risposta di National Windscreens - Huddersfield

Risposta di National Windscreens - Huddersfield
Easy to book,good communication and efficient technician

Risposta di National Windscreens - Huddersfield
They kept us informed as to how long the job would take and called when it was ready to collect. Very friendly receptionist.

Risposta di National Windscreens - Huddersfield
Very efficient service on the day of windscreen replacement. Didn’t have to wait long for appointment either

Risposta di National Windscreens - Huddersfield

Risposta di National Windscreens - Huddersfield
Polite and professional in reception and my windscreen was fitted in 3 hours.Very good service

Risposta di National Windscreens - Huddersfield
Top job from your Team in Huddersfield. Great communication and quality work. Thanks. AudiQ3

Risposta di National Windscreens - Huddersfield

Risposta di National Windscreens - Huddersfield
You were able to offer me an appointment within a week
The Team were great from the lady on the phone who sorted the booking to the guys in the garage.
Thanks

Risposta di National Windscreens - Huddersfield
The young lad that carried out the work was very polite and hard working clean and tidy .a believe he came from the Huddersfield branch

Risposta di National Windscreens - Huddersfield
Easy online booking system. Friendly and helpful staff and they did a great job.

Risposta di National Windscreens - Huddersfield

Risposta di National Windscreens - Huddersfield
Lads at Huddersfield were great, explain what would happen, did the work de-briefed and return the car.

Risposta di National Windscreens - Huddersfield
Brilliant service the staff explained everthing that they were doing and how long it would take even made us a cuppa while we waited for the car to be repaired.

Risposta di National Windscreens - Huddersfield
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