Although finding the link on Hastings webpage is a pain in the backside, once you find it, the National Windscreens site is easy to navigate and arrange necessary appointment.
Dropped van off as planned, new windscreen fitted, they even cleaned dashboard and other glass…brilliant service

Had a wait but was informed and then they ended up waiting for me! Friendly and professional.

Great service —from the initial call to arrange the drop-off, insurance, etc., to the young man who replaced the screen and called when it was ready. And when I arrived to collect the car, he was very welcoming and a delight in every way. A great employee. I unfortunately don't know his name.

Excellent and professional service. The Chelmsford branch were very informative and communicated with me well, both on the phone and in person. The job was completed well and I wouldn’t hesitate to use them again.

Great service. Polite, and informative.

Professional and friendly service. My car was left clean inside, which was great compared to another company my partner used last year. Great job guys.

Job was very professionally done.
Would recommend without reservation.

Quick Service!
They offered an at home service to get my windscreen replaced which helped me with being able to work from home.
Engineer was friendly explained everything that he was going to be doing and was completed under 1.5hours.

Booked in very quickly and job done just as quick!

Unable fully fix chip repair 1 out of 2 chips

Had a stone chip repaired at home, they did a good job, unfortunately a little residue was left on the screen in another area (not showing up in sunlight but was annoying when it rained). Took ages going through their central booking system- reason for only 4 stars. Guys in the depot sorted the problem in minutes, can’t fault them.

Professional, calm and helpful, I was impressed from start to finish. And most importantly did a great job.

The technician who attended was very helpful and most courteous. - He resolved the two very small issues he found after my garage noted some stone chip marks on my windscreen, which in the end were very tiny.

First class replacement, very rapid replacement and friendly staff and most accommodating. Recommend without reservation. A company you can completely trust to do the job.

My technician was approachable and very professional. He also gave me a clear indication of how long the job would take and assured me he would contact me when the car was ready, which he did. He was also there for the handover. A very good professional service. All staff were polite and friendly - as a lone female, these factors were really important to me. Thank you! Highly recommended.

Booking was easy with a convenient time and date. I am glad I chose to take it to their works as the weather was awful. Staff were friendly, efficient and quick.

Very easy to make a booking online to repair my stone chipped windscreen. Received a prompt quote and I only had to pay the excess as the rest is covered by insurance. Date and time slot agreed, tracker provided for driver on the day and he called as well to confirm he was on his way. Very pleasant guy and professional, overall an easy job to get done and now I don't have to worry about my windscreen.

Tech cut my dash cam when removing the windscreen.
Spoke to his boss who instead of replacing the camera system, went out of the way to send a tech back 3 days later just to remove the remaining wiring. To order a new cable. Now waiting for another tech to come and install the new wiring. Would've been cheaper just to order a new cam. I further noticed the original tech cut my fabric on both columns. Assuming this was chelmsford branch although I may be wrong. Think the managers name was nick. Iv raised a complaint.