Booking was simple, really convenient to have a call-out technician to a specific location as the two drop off times were not viable for a full work week (no weekends). Harvey was a great guy, polit... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Booking appointment with Bangor branch was easy, and staff were helpful. Agreed for repair of w/screen to be carried out at home address. On the day, your technician Harvey was both polite, helpful, a... Leggi di più
L'azienda ha risposto
Easy to book once we'd sussed out exactly who our insurer approved windscreen fitters were. Polite on the phone, convenient time arranged, seen to promptly. Nice lads, good job done, and advice giv... Leggi di più
L'azienda ha risposto
It was very easy to book an appointment online, I was met by two members of staff who were very polite and I was told when to expect the car to be ready.When picking up the vehicle I was told that if... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Informazioni su National Windscreens - Bangor
Scritti dall'azienda
We are here to help.
National Windscreens take pride in providing the highest standard of service, so we actively seek feedback to continuously improve our standards of performance. Please leave a Trustpilot rating or get in touch and our team will work hard to answer your query.
Treating Customers Fairly
Protecting the interests of our customers at every stage.
We aim to impress, constantly listening to and acting on feedback to maintain and improve the services we provide. Customer service is embedded into the core of our business – it's more than a standard offering.
Putting safety first
Our promise to customers
We always aim to complete a windscreen replacement and camera calibration at the same time and location, so your vehicle safety systems are working as intended with the assurance of a lifetime warranty on workmanship for as long as you own the vehicle.
National Windscreens has dedicated UK contact centres, open 24 hours a day, 7 days a week and are staffed by highly experienced, well trained, and knowledgeable call handlers. You can choose how you would like to engage with us, either digitally or traditionally, via phone, web chat, SMS, or email.
Contact us
National Windscreens is committed to providing outstanding customer service, and we understand that the key to our success is the constant development of our people, products, and services. In the unfortunate event that we don’t meet service expectations, even if outside of our control, we resolve 100% of logged complaints.
We are focused on creating a seamless and sustainable customer experience, using advanced Artificial Intelligence (AI) on our website that can identify with 98% accuracy whether a windscreen requires repair or replacement. Our repair first approach and ‘right first time’ ensures our carbon output is reducing the impact on the environment.
We can provide windscreen replacement and camera calibration at the same time and location, enabling you to drive away from our centres after only one visit, with a lifetime warranty on workmanship for as long as you own the vehicle. In most cases, National Windscreens can bill your insurance company directly, saving you valuable time and money.
National Windscreens is a leading provider of windscreen repair and replacement, with unparalleled coverage of the UK. On average, a National Windscreens technician is just 11 miles or 20 minutes away. National Windscreens has 100+ fitting centres, supported by 800 mobile technicians who use the latest ADAS calibration technology to deliver the widest possible coverage of vehicles.
Informazioni di contatto
Unit 8-9, Zone 4, LL57 4YH, Bangor, Gwynedd, Regno Unito
- 01248-730-113
4,7
Eccellente
352 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Quick and easy experience
Quick and easy to book appointment. Screen change was done very efficiently. Small problem with the sensors not attaching to screen but was sorted next day by Gareth at my home with no fuss. Well done all @ Bangor depot
19 ottobre 2024
Risposta di National Windscreens - Bangor
Thank you for your positive review. We are pleased to hear that you found the booking process easy and that the screen change was completed efficiently. We appreciate your feedback about the sensor issue and are glad that Gareth was able to resolve it promptly. We strive to provide excellent service and are happy to hear that you were satisfied with the Bangor depot.
Amazing!
Amazing!! Would highly recommend. Gareth the windscreen technician was very helpful and efficient! Thank you
21 ottobre 2024
Risposta di National Windscreens - Bangor
We are thrilled to hear about your positive experience! We appreciate your kind words about Gareth and his excellent service. We strive to provide our customers with the best possible experience, and we're glad that Gareth was able to meet your needs.
Risposta di National Windscreens - Bangor
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Risposta di National Windscreens - Bangor
Hi,
Thank you for taking the time to review your recent experience. We really appreciate your feedback. Thank you again.
Kind regards, National Windscreens
Risposta di National Windscreens - Bangor
Hi,
Thank you for taking the time to review your recent experience. We really appreciate your feedback. Thank you again.
Kind regards, National Windscreens
Risposta di National Windscreens - Bangor
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Repair instead of renewing
Repair instead of renewing. Excellent service from the company. We thought we needed a new windscreen but they repaired it. Very good and tidy job and very quick
14 settembre 2024
Risposta di National Windscreens - Bangor
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Risposta di National Windscreens - Bangor
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Great service very responsive and fixed…
Great service very responsive and fixed on time
13 settembre 2024
Risposta di National Windscreens - Bangor
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Everything went to plan
22 agosto 2024
Risposta di National Windscreens - Bangor
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Risposta di National Windscreens - Bangor
Hi,
Thank you for taking the time to review your recent experience. We really appreciate your feedback. Thank you again.
Kind regards,
National Windscreens
Speedy service excellent job
8 agosto 2024
Risposta di National Windscreens - Bangor
Hi,
Thank you for taking the time to review your recent experience. We really appreciate your feedback. Thank you again.
Kind regards, National Windscreens
The guys were great
The guys were great, straight on the job and got the old one out and new one in in no time 👍
31 luglio 2024
Risposta di National Windscreens - Bangor
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Really great and fast service would…
Really great and fast service would definitely recommend
26 luglio 2024
Risposta di National Windscreens - Bangor
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Windscreen fitted on holiday
The windscreen fitted was fitted whilst on holiday and the fitters were friendly and did the work quickly. The only problem was a very unclean inside windscreen and the tracking did not work, not a surprise for Snowdonia area. I would recommend National windscreen.
23 luglio 2024
Risposta di National Windscreens - Bangor
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Mixed bag
Booked a morning slot, only to be called the next day to say they can't do morning and will be early afternoon. If they can't do it, shouldn't be able to book it!
Only for it to be cancelled because of rain...it's North Wales, rain is frequent, vans should be equipped with canopies.
After cancellation, an amended appointment should be offered immediately to ensure the soonest and best available slot, not call the next day, when otherwise free slots have then been filled in the day the job was supposed to be done and overnight.
That said.....
Gave 3 stars because I have no issue over the quality of work when it was done.
26 luglio 2024
Risposta di National Windscreens - Bangor
Hi,
Thank you for taking the time to review your recent experience. We value all customer feedback and are always working to offer the best
service.
Kind regards, National Windscreens
Risposta di National Windscreens - Bangor
Hi,
Thank you for taking the time to review your recent experience. We really appreciate your feedback. Thank you again.
Kind regards, National Windscreens
Great service from start to finish
Great service from start to finish. the gentleman at the garage was just lovely and couldn’t have been more helpful
19 luglio 2024
Risposta di National Windscreens - Bangor
Hi,
Thank you for taking the time to review your recent experience. We really appreciate your feedback. Thank you again.
Kind regards, National Windscreens
Risposta di National Windscreens - Bangor
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Risposta di National Windscreens - Bangor
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.