The Rare and the Beautiful by Nancy Mac Recensioni 

I placed my order on Wednesday 26th April, with the website saying item will be with me by 27th April.
I ordered multiple items and one item wasn’t going to be available until May, on the email, initially unnoticed by me, it stated item would all be dispatched together unless I emailed otherwise. I emailed on the 27th April asking for all items to be dispatched ASAP and not to wait until all were available, I got no response. Today I call and I’m told the person answering the phone is only an answering service and cannot help me. It’s not Friday at 5pm and I’m unlikely to be getting the items I desperately wanted for this weekend until next week. Absolutely ridiculous when you are paying such a premium price for the garments. I’ve spent over £700 and haven’t received my items as original suggested and I cannot speak to anyone to rectify the problem. This is my first and last order, really disappointed as I have wanted to order for so long.

Update. Item was to be delivered today (Saturday), I received a phone call this morning informing me 1 out of the 4 dress would be delivered today. I waited in all day and it was not delivered. The other three item will now not be delivered until end of May! I’m so angry and disappointed.

Great service . So helpful. They actually made my jacket in a silk velvet that was the colour choice I needed to match my outfit for my daughters wedding 💕💕

I ordered the Lana peacock green silk velvet jumpsuit which is absolutely lovely. No complaints at all regarding the clothing.
However, I was a bit shocked to find my order was at Gatwick airport and I had paid £48 delivery.
The £48 was included in the dress price granted but was a hidden cost at the time of ordering and I had to wait a few weeks for the item to arrive. I thought these items were made in the UK?

Just a bit misled.

Beyond excellant customer service.
The clothes are beautiful to both wear and be seen in!
Just been to a wedding and received so many ‘Wow’s’ for the Vivienne coat in cornflower!!
Will be my first go to for Occasion Outfits.

Absolutely beautiful Kristen dress. I was pleased that although the dress was more than I budgeted to pay, it was worth it for the quality of the material, was well made, and more importantly to me so different from the normal dresses that seem to be on every other website!

I ordered the Lana peacock green silk velvet jumpsuit which is absolutely stunning. The material is gorgeous - really soft and comfortable and it drapes well. Unfortunately the cut of the jumpsuit did not suit me and I reluctantly intended sending it back but after some extraordinary customer service from Nancy Mac, the jumpsuit was made bespoke to my requirements at no additional cost!! I have no hesitation in 100% recommending this company, their products and their after sales customer care.

Brilliant service and I love the dress. I will definitely order again.

Fabulous personal service. I was starting to panic about finding a mother of the bride outfit. A friend suggested I look at Nancy Mac and I ordered 3 options. Remarkably I loved them all and they fitted really well so it was quite hard to choose. Having opted for the jumpsuit I am now very excited to wear it at my daughters wedding, feel it’s just the right vibe for a Brighton city wedding. Thank you

I had to really pinch myself before investing into the sable jumpsuit in gold velvet but oh how proud and smug I am when I wear it - I feel like a film star! - me, a 58 year tired looking woman - thank you ❤️

Wonderful jumpsuit. Ordered the wrong size initially and the guys were great in both exchanging this and refunding a dress that I had tried.

Still
Waiting for delivery!
Should have been delivered weeks ago, emailed to be told it should be with me before Easter, still not arrived, very poor communication from customer services, expected so much better from them - at this rate it’s going to arrive far too late for the event I’m attending. UPDATE, Contact received from NancyMac, along with an explanation of the issue. Cannot fault this side of their customer service since posting the review. Hopefully the dress will be received soon - Thank You Nancy Mac for making contact and explanation of issues( apologies, not sure how to respond to your comment).

I bought the Valeria aqua shimmer dress with jacket to match from Nancy Mac I was worried it wouldn’t fit but to my surprise and delight it fits me so well the length is perfect the dress is more beautiful when you see it in front of you it’s for my son’s wedding so happy with it carnt wait to wear it thank you for a beautiful dress wonderful outfit

Ordered the Florrie wrap dress for my wedding - it was perfect!
Beautifully embroidered and fit like a dream, couldn’t have been happier on my special day - Thank you NM!!

Beautifully made dress, gorgeous fabric and super service. Love it !

Lovely dress, good quality, arrived beautifully wrapped and very promptly

I asked if the dress I wanted could be made longer, and it was, without fuss, without extra charge. Customer service is first rate, delivery is prompt. The dress is lovely.

The personal care and support from this amazing company was incredibly. I felt that nothing was too much trouble . The trust from the team was outstanding

The dress I ordered for my wedding was beautiful and made me feel fabulous! I had lots of comments and enquiries as to “where did you get your gorgeous dress!” The item was packaged extremely well. Customer service was very good in answering my queries.
Would highly recommend and will be a regular customer. Huge thanks

Overall good shopping experience and They try their hardest to get your order to you on time

I ordered the midnight blue velvet jumpsuit (yes, another Jean Milburn fan!) and am wearing it to see MamaMia with friends so adding platform boots and Abba styling... It arrived early, fits perfectly and is just so luxurious and beautiful, I can’t wait to wear it for other occasions.