I paused my membership with the understanding that I would be alerted before it started back up again. That did not happen. My first email was the receipt for my membership restarting. Not okay. I am... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Customer care service is not helpful. I wanted to cancel my subscription, and it was very tricky to just find the tabs or links to complete this. Nothing on the spill page helps you when you log in to... Leggi di più
L'azienda ha risposto
Great experience with Nailboo. Product is so reasonably priced with the Nailboo club. Items arrive in reasonable time. Product is excellent and provides book and video guides. Couldn’t be easier. Cust... Leggi di più
L'azienda ha risposto
The Nailboo customer support team is great! I had a question concerning my Boo club membership payment and they very quickly responded to me and gave me the answers I needed.
L'azienda ha risposto
Dettagli dell'azienda
Informazioni su Nailboo
Scritti dall'azienda
At Nailboo, we’re dedicated to making salon-quality manicures easy, affordable, and accessible for everyone. We believe that pampering yourself should be simple and fun, not expensive or time-consuming. That’s why we’ve developed high-quality, DIY nail products that deliver stunning, long-lasting results from the comfort of home.
Whether you’re into dip powders, gel polishes, or nail care essentials, Nailboo offers everything you need to create vibrant, durable nails that express your unique style. From bold colors to subtle nudes and color-changing shades that adapt to every mood and season, we’re all about giving you the tools to master your look.
We also believe in listening closely to our community. Through your feedback, we’re constantly evolving, improving our formulas, and adding new shades and collections. Every product, from our chrome powders to our easy-to-apply essentials, is designed with care, so that each Nailboo experience is even better than the last.
More than just nails, we’re a community where nail enthusiasts of all levels come together to get inspired, learn, and share. So, whether you’re a beginner or a seasoned pro, Nailboo is here to support your nail journey with quality products, fun tips, and a community that cares. Join the Nailboo fam and see what makes us the go-to for nails that stand out, stay put, and make a statement!
Informazioni di contatto
Stati Uniti
- nailboo.com
4,0
Molto buono
2K recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Very quick delivery time!
3 luglio 2026
Risposta di Nailboo
Yay! 🚚💖 We're so happy your order arrived so quickly! Thanks for sharing your experience.✨💅
Pleasantly impressed
Loved the quick customer service and helpfulness of staff. My powder dip colors are beautiful.
2 luglio 2026
Risposta di Nailboo
We're so happy to hear that! 💖 Thanks for your kind words—we're thrilled you loved the colors and had a great experience with our team. ✨💅
Customer service completed what I…
Customer service completed what I needed. They had to correct something they changed first, but we eventually got there with no fuss.
2 luglio 2026
Risposta di Nailboo
Thanks so much for your patience and understanding! 💖 We're glad we could get everything sorted out for you, and we truly appreciate your support! ✨
Risposta di Nailboo
Love to hear that! 💜✨ We're so happy you're enjoying the products and the beautiful color selection. Thanks for sharing your love, Boo! 💅😊
I absolutely love Nailboo!
I absolutely love Nailboo!! Aside from the high quality products the customer service is top tier!! I love being apart of the boo club and anytime I need something they respond quickly and are always very helpful. Since I’ve discovered Nailboo I’ve never been back in a salon!
5 luglio 2026
Non scritta su invito
Risposta di Nailboo
Thanks so much for the love, boo! 💖 We're beyond happy to have you as part of the Boo Club! It means the world to hear you're loving both our products and support. Here's to many more gorgeous salon-quality manis at home! 💅✨💕
Risposta di Nailboo
Thank you so much, boo! 💖 We're thrilled you found it easy to pick your colors, loved our prices, and had a smooth checkout experience. We can't wait to see your next mani! 💅✨
Ruins your nail strength
Ruins your nail strength. Difficult to take off. Doesn’t last. Expensive.
3 luglio 2026
Risposta di Nailboo
We're so sorry to hear this was your experience. 💕 That's certainly not what we want for our boos. Please reach out to us at support@nailboo.com so we can learn more, share removal tips, and help make this right. 💖
Not a good product
Not a good product. It is very difficult to get the same effect as a nail salon. I feel like I’ve been bam-boozled!
2 ottobre 2025
Risposta di Nailboo
We're sorry to hear Nailboo wasn't the right fit for you. 💕 It can take a little practice to master the technique, but we're always here to help! Please reach out to us at support@nailboo.com, and we'd be happy to share tips and assist however we can. 💖
I cancelled membership and account and…
I cancelled membership and account and you charged me anyway! The number to call says not in service. Very unhappy.
3 luglio 2026
Risposta di Nailboo
We're so sorry to hear about your experience! 💕 That definitely isn't the experience we want for our boos. Please reach out to us at support@nailboo.com so we can review your account and make this right for you. We look forward to helping! 💖
I'm so used to getting I ng my nails…
I'm so used to getting I ng my nails done but I like someone else to do my nails....not me . But it'll do.
3 luglio 2026
Risposta di Nailboo
We totally get it, boo! 💕 Nothing beats being pampered, but we're so glad Nailboo can be your at-home backup when you need it. We hope each set gets a little easier and more fun! 💅✨
Amazing customer service
Amazing customer service! Love this dip powder so far. Highly recommend!
2 luglio 2026
Risposta di Nailboo
Thank you so much, boo! 💖 We're so happy you're loving your dip powder and had an amazing experience with our customer service. Your recommendation means the world to us! ✨💅
I received my order so quickly
I received my order so quickly. Unfortunately it was not all there but what great customer service they are sending me my missing items! I would recommend ordering from Nail Boo 100%!! Will be ordering more products!!
1 luglio 2026
Risposta di Nailboo
Thank you so much for your kind words, boo! 💖 We're sorry about the missing items, but we're so glad our team could get everything sorted for you. We truly appreciate your recommendation and can't wait to have you back for your next Nailboo haul! ✨
I have been a Nailboo customer for 4…
I have been a Nailboo customer for 4 years and a Nailboo Boo Club Member. I use the Dip Powders and everything associated with the Dip Line. I love this product, and how this has been a learning curve, But I have so relished in reading from the Nailboo Family about how to do this. With the preferred dip powder to the Essential Premium liquids and the Removal process my nails went from cracking to long nails with their products. They are even better now in using Nailboo products than with the $80 Nail tech. It now takes me approximately 3 hours to remove, prep, build powder, color, activate, top coat. My Dip nails will stay in place for 6 to 7 weeks, yes that is weeks.. They are so strong as well, and there are favorites too, the Dip with the chrome, and the Thermals, and small glitter.. I do tend to have different colors that compliment each other only on certain fingers. I love Nailboo and the dip products.
If I ever have an issue, the support/customer service department is far superior, They respond quickly and will assist you if anything is wrong with the product or your order.
25 giugno 2026
Non scritta su invito
Risposta di Nailboo
Aww, thank you so much for being part of the Nailboo family for 4 years! 🥹💖 Your kind words truly mean the world to us. We're so happy Nailboo has helped you achieve strong, beautiful nails at home, and we'll always be here whenever you need us. Thanks for your amazing support, boo! ✨💅
As a boo club member
As a boo club member, everything is supposed to be 50% off, yet nothing was discounted at checkout. Paid full price on each item.
1 luglio 2026
Risposta di Nailboo
Hey boo! That definitely doesn't sound right! Boo Club discounts should apply to eligible items. Please reach out to us at support@nailboo.com with a screenshot of your cart, and we'll be happy to take a look and make things right! ✨
I love the products!
19 ottobre 2025
Risposta di Nailboo
✨ We’re so happy to hear that you love the products! Thank you for your support and for being part of the Nailboo family! 💖💅😊
Risposta di Nailboo
We're sorry to hear that part of your order was missing. 💕 Please reach out to support@nailboo.com with your order number and details of the missing item(s), and our team will be happy to assist you.
Risposta di Nailboo
We're so glad your order arrived quickly and that you're loving the bright colors! 💖 We're sorry to hear one of the seals was broken. Please reach out to support@nailboo.com with a photo of the item, and our team will be happy to look into this for you.
The customer service is fantastic and…
The customer service is fantastic and so easy! I’ve been doing my nails with Nailboo products for almost a year now and it’s the easiest process. Great products. Get their membership for better pricing on dip colors!
13 giugno 2026
Non scritta su invito
Risposta di Nailboo
Thank you so much for your amazing support! 💖 We're thrilled to hear you've been loving your Nailboo journey for almost a year! 💅✨ It means so much to know you're enjoying both our products and customer service. Thank you for being part of the Nailboo family and for sharing your experience! 🥰🌸
Nailboo was beyond helpful and…
Nailboo was beyond helpful and understanding about my concerns. They responded quickly to my emails and were so courteous! Amazing customer service!
11 giugno 2026
Non scritta su invito
Risposta di Nailboo
Aww, thank you so much for the kind words! 💖 We’re so happy we could help and make your experience a great one. Our team truly cares about our Nailboo babes, and your support means the world to us! 💅✨
So far I am in love with this product
So far I am in love with this product. I was sick of spending so much money at nail salons and ending up with nails that were completely ruined, although I love the look of my nails being done. I also relied on dip/gel to strengthen my nails as I have super soft nails. I was served this company on instagram and decided to give it a try. I am 2 dips in (3 weeks so far) and am so pleased with the product. My nails look like they were done at a salon ( I am pretty good at doing my own nails) and when I removed the first round of dip my nails were not in shambles. It does take me about an hour to complete a dip, but well worth it. Highly recommend - and there are so many colors to choose from.
12 giugno 2026
Non scritta su invito
Risposta di Nailboo
Thank you so much for sharing your experience! 💖 We're thrilled to hear you're loving your Nailboo journey and enjoying beautiful, salon-quality nails from the comfort of home. 💅✨ Saving money while keeping your natural nails happy is exactly what we love to hear! Thank you for your recommendation, and we can't wait for you to try even more colors! 🌈🥰
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