Great company will go out of their way to fix issues and won’t give up only small problem is they must try to do a few at a time so you are waiting between messages for replies instead of dealing with... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
We have had this service for around 5 years now and have never had any major issues. All contact has been dealt with immediately and professionally..
I have had a terrible time with the delivery service which is not myultra.net fault and Anik got me through with flying colours, he is the best of the best. Also the products are quality.
Excellent customer service. Screen was freezing before start up had finished. They stayed in touch until the issue was resolved.
Dettagli dell'azienda
Scritti dall'azienda
Ultra Services - Your number 1 media company.
Informazioni di contatto
Spagna
- myultra.net
4,7
Eccellente
115 recensioni
Nessuna traccia di inviti alla recensione precedenti
Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative
Non ha risposto alle recensioni negative ricevute
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
The best TV service abroad
We have been with the company for a year now. The service is fantastic. Firstly, i have found the quality of the products and the smoothness of the service great. Secondly, the customer service is excellent, fast response, friendly and the whatever query is sorted in no time. Highly recommended
9 ottobre 2024
Non scritta su invito
Risposta di Myultra
Thank you so much for sharing your experience! We're delighted to have had you with us for a year and to hear that you find our service fantastic. We take great pride in providing high-quality products and a smooth experience, along with excellent customer service that is fast, friendly, and efficient.
If there's anything else we can do to make your experience even better, we're here 12 hours a day, 7 days a week, 365 days a year, always ready to help. Thanks again!
Excellent product and amazing first…
Excellent product and amazing first class back up service from this company. We would highly recommend and have no hesitation in telling our friends to order products from them.
7 ottobre 2024
Non scritta su invito
Risposta di Myultra
Thank you so much for your wonderful feedback! We're thrilled that you find our product excellent and our backup service first-class. Your kind words and recommendation mean a lot to us!
We truly appreciate your willingness to tell your friends about us. Don’t forget—when you refer a friend, both of you can enjoy 3 months free! We love sharing the benefits of our service with even more people.
If you ever need assistance, we're here 12 hours a day, 7 days a week, 365 days a year. Thanks again for being such a valued customer!
It's a total scam
It's a total scam. I bought my tv box year ago from their agent and they now said they are not supporting that box. Even ask me to buy their new tv box to get avail their support.
26 dicembre 2023
Non scritta su invito
Risposta di Myultra
We’re sorry to hear about your experience. We understand how frustrating this situation must be, and we want to clarify a few things.
Our support team is available 12 hours every day, and we always strive to assist our customers promptly. Unfortunately, we couldn’t find any record of your username in our system, so it seems there might have been a misunderstanding.
Could you please reach out to us directly at www.myultra.net? We would be more than happy to assist you in resolving this issue as soon as possible.
Thank you for your understanding, and we look forward to helping you.
MyUltra. The best provider of IPTV
Exceptional service by all staff. Today I chat with Shik. My query was handled promptly and was resolved to my satisfaction. Friendly professional service. I would recommend MyUltra.
11 settembre 2024
Non scritta su invito
Risposta di Myultra
Thank you so much for your wonderful review! We're thrilled to hear that Shik and the team provided you with exceptional service and that your query was resolved to your satisfaction. Your recommendation means a lot to us, and we’re always here to provide friendly and professional support whenever you need it.
Thanks again for choosing MyUltra, and we look forward to continuing to serve you!
Quick & helpful
Very quick to get online. Shik has helped me a couple of times and he makes sure to get any problem sorted. . Very happy with the support
4 settembre 2024
Non scritta su invito
Risposta di Myultra
hank you for your kind words! We're so glad to hear that Shik has been able to assist you promptly and resolve your issues effectively. It’s great to know you’re happy with the support you’ve received—we’re here to help whenever you need us.
We truly appreciate your feedback and your continued trust in MyUltra.
Shik was very patience with as we are…
Shik was very patience with as we are of the older generation. And he sorted our problem
22 agosto 2024
Non scritta su invito
Risposta di Myultra
Thank you so much for your kind words! We're delighted to hear that Shik was able to assist you and that he showed the patience you needed. We understand that technology can sometimes be challenging, especially for those not used to it, and we're always here to help.
Our goal is to ensure every customer, regardless of their experience with technology, gets the support they need. If there's anything else we can assist you with, please don’t hesitate to reach out. We’re here 12 hours a day, 7 days a week, 365 days a year!
Thanks again for choosing us, and we're so glad we could help solve your problem.
The benefits of dealing with ultra tv
I have been dealing with this company for in excess of three years now, and have found their service to be second to none, any problems, which are very few, are dealt with very promptly. I would highly recommend this company. I deal with Perish on their help line and find him to be very responsive and extremely helpful.
18 agosto 2024
Non scritta su invito
Risposta di Myultra
Thank you so much for your loyalty over the past three years and for your kind words! We’re thrilled to hear that you find our service second to none and that our team has been able to assist you promptly whenever needed.
We're especially happy to hear that Perish has been responsive and extremely helpful. Our team takes great pride in providing the best support possible, and it means a lot to hear such positive feedback.
If there’s anything else we can assist you with, we’re always here 12 hours a day, 7 days a week, 365 days a year. Thanks again for recommending us—we truly appreciate your support!
First time caller
Just had to deal with Trustpilot for the first time, not being very technical I did not Known what to expect.
The poor Guy that took my call , Shikar, was excellent.
Despite testing his patience to the limit,he remained very professional and sorted the problem, even took the time to de- clutter my system.
You can call with confidence, no need to be a computer wiz, you will be taken care of.
12 agosto 2024
Non scritta su invito
Risposta di Myultra
Thank you so much for sharing your experience! We’re delighted to hear that Shikar was able to assist you and that he remained patient and professional throughout. We understand that not everyone is technically inclined, and we always aim to make sure every customer feels comfortable and supported.
It's great to know that Shikar went above and beyond to de-clutter your system as well. Our goal is to provide the best service possible, no matter your level of experience with technology.
You can always call us with confidence—we’re here to help, no computer expertise required! Thanks again for your kind words.
Shik was really helpful on the live chat
Shik was really helpful on the live chat
1 agosto 2024
Non scritta su invito
Best IPTV SERVICES
There services are great and Shikhar helped me get the right channel on ultra smarter tv app. All in all lovely company
26 luglio 2024
Non scritta su invito
The support given by Shikhar is the…
The support given by Shikhar is the best for the issues i had on iptv...Shikhar is simply best at his work and amazing help...
30 luglio 2024
Non scritta su invito
The customer service was excellent
The customer service was excellent, patient and helped me a great deal. Thank you so much
5 luglio 2024
Non scritta su invito
The customer experience is amazing
The customer experience is amazing. I had some difficulties starting up the box and I had an amazing remote experience setting up the box without any hesitations or query. Truly the best experience i have ever had. Highly recommended.
19 giugno 2024
Non scritta su invito
Every time I have a problem they are…
Every time I have a problem they are online and sort it straight away. Excellent customer service. Would recommend to anyone
4 giugno 2024
Non scritta su invito
First class service
Very helpful particularly from a person named Perish. He guided me through the maze of renewing my subscription and adding a new VPN. First class service
16 aprile 2024
Non scritta su invito
Needed assistance with my box
Needed assistance with my box, jumped onto the live chat and got put through to John!
Fantastic service and very patient with me helping me every step of the way.
Issue resolved and tv no being watched.
Thanks again John!!!
16 febbraio 2024
Non scritta su invito
John
John - you were so patient with me and amazing, thank you so much!
10 febbraio 2024
Non scritta su invito
first class from john cant thank him…
first class from john cant thank him enough
9 febbraio 2024
Non scritta su invito
First class service from John in the…
First class service from John in the support team
7 febbraio 2024
Non scritta su invito
Support is very good if you need help
First few days were iffy as i couldnt change my passwords from our old box. Contacted John he got us up and running and kept in contact quite regular. Now all is good support is excellent on here thank you
20 gennaio 2024
Non scritta su invito
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.