LAST NOVEMBER 13, 2025, MY FRIEND OF MINE SHE BOOKED A TICKET FOR ME IN Myticket.ae AND THAT DAY, WHEN SHE SHOW IT TO ME MY TICKET THERES A MISTAKE IN MY NAME AND NEED TO CHANGE IT, SO WE DECIDEDTO FI... Leggi di più
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رحلة ألغيت وتذاكر غير مسترجعه والأن ترسلون تذكير لي على الواتزاب التذاكر للرحلة الملغية والتي قبل 3 ايام . وترسلون تقييم للخدمة. طبيعي نعطيكم اقل من نجمه وهذي اخر مره اتعامل مع موقعكم وخدمتكم... Leggi di più
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لقد تعاملت مع خدمة العملاء من خلال الشات موظفة اسمها (Mariia Podvadtsiatnyk) بصراحة قمة في الاحترام والتعاون وسعة الصدر والفهم الكامل لطبيعة عملها وطبيعة المشكلة، وتم حل المشكلة من خلالها في اقل من... Leggi di più
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worst experience ever, i booked a flight (airline —->spicejet)from Dubai to Mumbai first they cancelled the flight because they booked group tickets, and than again they changed the flight and again t... Leggi di più
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Dettagli dell'azienda
Scritti dall'azienda
يُعد Mytickets.ae وكالة سفر رائدة على الإنترنت متخصصة في تقديم خدمات شاملة لتنظيم السفر. نحن نقدم مجموعة واسعة من الخدمات بما في ذلك حجز تذاكر الطيران والفنادق، مما يجعل تخطيط رحلتك سهلاً وآمناً. بفضل واجهة الموقع البديهية، يمكنك العثور بسرعة على أفضل الخيارات لرحلتك بأسعار مناسبة. هدفنا هو ضمان أعلى مستوى من الخدمة والدعم لعملائنا في كل مرحلة من مراحل رحلتهم. اعتمد على Mytickets.ae في رحلاتك – شريكك الموثوق في عالم السفر.
Informazioni di contatto
TTN Eesti OU 405 office, 4-7 F. R. Kreutzwaldi St., 10120 , Tallinn, Estonia
- +16467818051 +9718000320941 (United Arab Emirates)
- info@mytickets.ae
- mytickets.ae
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638 recensioni
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Le persone hanno visualizzato anche
Very unhelpful
Very bad and unhelpful.
I booked my tickets with them and the name had been entered incorrectly.
It's been 2 days and they haven't been able to fix the issue.
30 maggio 2025
Non scritta su invito
Risposta di https://mytickets.ae/
Dear Sachin,
Thank you for sharing your feedback. We’re truly sorry to hear about your recent experience and understand how frustrating this situation must have been for you.
Please know that your opinion is very important to us, and we regret that we could not provide the support you expected in this case. According to the information we received by email, the request for name correction is no longer relevant as you managed to make the necessary changes directly through the airline.
If there’s anything else we can assist you with or if any further issues arise, please don’t hesitate to reach out to us. We're here to help.
Thanks for Damon Smith
I want to thank Damon Smith he helped me with kindness, thank you very much!
30 maggio 2025
Non scritta su invito
Risposta di https://mytickets.ae/
Dear Raghad Khalid,
Thank you very much for your kind feedback!
We’re delighted to hear that Damon Smith was able to assist you with kindness and professionalism. Your appreciation means a lot, and we will make sure to share your words with him.
If you need any further assistance, we’re always here for you.
Book my flights using MyTicket and my…
Book my flights using MyTicket and my experience was good. I got timely response from Irina Ray for all the assistance I needed. Thanks Team, keep up good work.
29 maggio 2025
Non scritta su invito
Risposta di https://mytickets.ae/
Dear Aakash Dil,
Thank you so much for your kind feedback!
We’re very glad to hear that you had a good experience booking your flights with us and that Irina Ray was able to assist you promptly. Your appreciation means a lot to our team.
We’ll be sure to pass your thanks along to Irina – feedback like yours keeps us motivated to continue delivering the best possible service.
Wishing you smooth travels ahead!
Definitely a scam - Horrible
Definately a scam.
I payed the first time and got a confirmation - they sent email confirmation and a day later they cancelled.
I payed a second time with extra money to "confirm the booking" - Received email saying that tickets are confirmed and will be sent in 24 hours. then received an email saying that "They are pleased to inform me that only the return ticket is confirmed". Seems like a scam to hold on to customers money for a few days. I am pursuing legal action.
26 maggio 2025
Non scritta su invito
Risposta di https://mytickets.ae/
Dear Syed Akhter,
Thank you for taking the time to share your experience — we’re genuinely sorry that you’ve faced such a frustrating situation. Please know that your feedback is very important to us, and we fully understand your concern.
We are currently checking the information regarding your reservation and kindly ask you to allow us some time to investigate this properly.
We take such matters seriously and are committed to providing a transparent resolution. As soon as we complete our review, we will contact you with a detailed response.
Thank you for your patience.
UPD 26/05
Dear Syed Akhter,
Thank you for taking the time to share your feedback. We are truly sorry that your experience with us led to such disappointment — this is not the kind of situation we ever want our customers to face.
We completely understand your frustration, and we want you to know that your concerns have been taken seriously. Your opinion matters, and we deeply regret that things did not go as expected.
In connection with the situation that occurred, we received a request from you to cancel the reservation. Please be assured that the reservation has already been canceled, and the full amount has been refunded to your bank account without delay.
We strive to provide clear and transparent service, and we are sorry that this time we did not meet that standard. Should you have any further questions or need additional assistance, please don’t hesitate to reach out — we are here to help.
Great thanks to mytickets
Great thanks to mytickets
The Agency
offered me lowest price with flexibility on payment’s methods and in few minuets i received my tickets .
Many thank i trust on mytickets Agency
24 maggio 2025
Non scritta su invito
Risposta di https://mytickets.ae/
Dear Majda,
Thank you so much for your kind feedback!
We're delighted to hear that you were satisfied with our service, especially the flexible payment options and quick ticket delivery. Your trust means a lot to us, and we look forward to helping you again with your future travel plans.
Horrible experience
Horrible experience ! do not book here if you are looking for last minute tickets.
they dont book your tickets direcrtly. they secure the money from you and then they try to get your tickets.
I got an email from them saying - we are sorry to inform that we could not book your ticket .. and they recommended alternative date which was next day !!
20 maggio 2025
Non scritta su invito
Risposta di https://mytickets.ae/
Dear Waqas,
Thank you for sharing your feedback. We're genuinely sorry to hear about your disappointing experience, and we understand how frustrating it must have been—especially when booking a last-minute trip.
In rare cases, when demand is high, the selected fare may no longer be available by the time the payment is processed. In such situations, we try to offer the nearest available alternative or provide a full refund. We understand this is not ideal and appreciate how inconvenient it can be.
To properly review what happened with your specific case, could you please confirm your booking number or the email address used for the purchase? This will allow us to investigate further and follow up with a more detailed explanation.
We truly value your opinion and are committed to improving our service.
I booked a flight with them
I booked a flight with them, I don’t had any issues and found it much easier than other websites. I recommended dealing with them
15 maggio 2025
Non scritta su invito
Risposta di https://mytickets.ae/
Dear Shahad,
Thank you so much for your kind feedback!
We’re truly glad to hear that your booking experience was smooth and easier than on other platforms. Your recommendation means a lot to us, and we’re happy we could meet your expectations.
If you ever need assistance in the future, we’ll be here for you.
Risposta di https://mytickets.ae/
Dear Ibrahim Alkabaa,
Thank you for your kind words!
We’re glad to hear that you found our service trustworthy, and we truly appreciate your confidence in us.
We look forward to assisting you again in the future!
سرعة وسهولة الحجز وتزيدي برقم الرحلة في…
سرعة وسهولة الحجز وتزيدي برقم الرحلة في وقت قياسي لا يتعدى ٣٠ دقيقة
28 aprile 2025
Non scritta su invito
Risposta di https://mytickets.ae/
عزيزي زياد،
شكرًا جزيلًا لك على كلماتك الرائعة!
يسعدنا أن نعرف أن تجربة الحجز كانت سريعة وسهلة، وأنك تلقيت رقم رحلتك في وقت قياسي. رضاك هو أكبر حافز لنا للاستمرار في تقديم أفضل خدمة ممكنة.
نتمنى أن نخدمك مجددًا في رحلاتك القادمة!
I recommend this agency as they fast…
I recommend this agency as they fast along with a good customer services.
I am here just to address that I had make a mistake with a previous review without an accurate information, as I said that my money didn’t come from the agency after a cancellation,
BUT INSTEAD I RECEIVED MY MONEY ASAP; IN JUST ONE DAY OR LESS.
So, I’m Sorry for making a false review.
And I recommend this agency as they fast along with a good customer services.
18 febbraio 2025
Non scritta su invito
Risposta di https://mytickets.ae/
Dear مازن ناصر الشتوي,
Thank you for your updated feedback and kind words! We truly appreciate your honesty and the time you took to correct your previous review.
It’s great to hear that the issue was resolved promptly and that you were satisfied with the speed and quality of our customer service. Your recommendation means a lot to us!
To help us identify your case and make sure everything is fully closed on our side as well, could you please confirm the booking number or the email address used for your purchase?
We're always here if you need anything else.
خدمه سريعه وممتازه لم اواجه اي مشاكل
2 aprile 2025
Risposta di https://mytickets.ae/
شكرًا جزيلًا لكِ MARIM على كلماتك الطيبة!
يسعدنا جدًا أنكِ حظيتِ بتجربة سلسة وخدمة سريعة دون أية مشكلات. رضاكِ هو دائمًا هدفنا الأول، ونتطلع لخدمتكِ مجددًا في رحلات قادمة.
للاسف تم الغاء الرحله ولم يتم اعادة…
للاسف تم الغاء الرحله ولم يتم اعادة المبلغ المدفوع
1 aprile 2025
Risposta di https://mytickets.ae/
مرحبًا السيد زايد،
شكرًا لتواصلك معنا. نأسف لسماع ما حدث، ونود أن نؤكد لك أن رأيك مهم بالنسبة لنا، ونحن نأخذ هذا الموقف بجدية تامة.
بعد مراجعة بيانات الحجز، لم نجد في نظامنا ما يشير إلى أن الرحلة قد تم إلغاؤها من قبل شركة الطيران. تذكرتك قد تم إصدارها وكانت صالحة للاستخدام في الرحلة.
إذا تم منعك من الصعود إلى الطائرة، نرجو منك التكرم بإرسال مستند رسمي من شركة الطيران يوضح ذلك إلى بريدنا الإلكتروني: info@mytickets.ae. سنقوم فور استلامه بالتواصل مع شركة الطيران للتحقق من إمكانية استرداد المبلغ المدفوع.
نحن هنا للمساعدة، ونتمنى أن نتمكن من حل هذه المسألة في أقرب وقت ممكن.
No ticket showing “bucharest to paris”
I paid for my flight from bucharest to paris for this saturday and it’s been like 4 hours and im still without the ticket
27 marzo 2025
Non scritta su invito
Risposta di https://mytickets.ae/
Hello King Qasem,
We’re sorry for the delay in receiving your ticket. Please provide your booking number or the email used for the purchase so we can check the status and assist you as soon as possible. Our team is here to help!
I’m very glad that I have booked my…
I’m very glad that I have booked my flight with My Ticket cuz they was very helpful and nice , I have wrote my name wrong on the ticket and my flight was on the morning only 11 hours left and they did a lot of x(10) work to correct it again they help me so much respect for all the team specially
Liudmyla Fernàndez a person with long patient and very positive personality she helps me and made me relaxed when I was on that hard situation
Keep up the good work and thank u again 🤍🤍🤍✨💐💐💐
24 marzo 2025
Non scritta su invito
Risposta di https://mytickets.ae/
Dear Wail Abdalshakour,
Thank you for your kind words! We’re delighted to hear that our team, especially Liudmyla Fernández, was able to assist you in such a stressful situation. Providing excellent support and ensuring a smooth experience for our customers is our top priority.
We truly appreciate your feedback and your trust in us. Wishing you wonderful travels ahead!
Thank you Sofiia for answering all my…
Thank you Sofiia for answering all my questions.
19 marzo 2025
Non scritta su invito
Risposta di https://mytickets.ae/
Dear Saleh Ali,
Thank you for your kind words! We're delighted to hear that Sofiia was able to assist you and answer all your questions. Providing helpful and efficient support is our priority, and your feedback motivates us to keep improving.
If you ever need further assistance, feel free to reach out. Safe travels!
watch out!
I order 4 tickets with "mytickets" for british (B.A.) on may 2024.
B.A. cancelled the flights, because the situation in my country.
Till today and after many many mails and phone call, I didn't get refund.
Today I spoke with the airlines (B.A.) representative, and she told me, that they (B.A.) refund the agent long time ago.
Unbelievable!
now i wait for the new story of them.
Please, don't buy from "mytickets"
benney
Right now "mytickets" sent me a mail, that they are out of game, and I need to work directly with B.A. - shame of them.
Don't buy anything from mytickets all over the world, it's a waste of time and money 😢🤬
18 marzo 2025
Non scritta su invito
Risposta di https://mytickets.ae/
Dear Benney,
We sincerely regret the inconvenience you have faced and understand your frustration regarding the refund process. Please know that we take such matters seriously and appreciate you bringing this to our attention.
According to the airline’s policy, refunds are processed directly by the airline in such cases. The airline has informed us that you need to contact them directly for the refund to be issued to you. Unfortunately, we do not have confirmation of any refund being sent to our account.
If you have received confirmation from the airline that the refund was transferred to our company, we kindly ask you to provide us with this document. We will be happy to investigate further and assist you in resolving this matter as quickly as possible.
We understand how frustrating this situation is and truly appreciate your patience. If you need further assistance, please don’t hesitate to reach out.
Risposta di https://mytickets.ae/
Dear Mohammad,
We’re sorry for your experience. Your request for a ticket refund due to the death of a close relative was unfortunately rejected because, at the time of submitting the request, you did not provide the necessary supporting documents. This is a requirement set by the airline, and we must follow their policies.
If you have any further questions, please don’t hesitate to contact us.
شكرا لكم تجربه مميزه جدا
3 marzo 2025
Non scritta su invito
Risposta di https://mytickets.ae/
مرحبًا سعود،
شكرًا لك على كلماتك اللطيفة! يسعدنا أن تجربتك كانت مميزة، ونتمنى أن نخدمك مجددًا في رحلاتك القادمة.
شكران ايرينا علا كل شي
25 febbraio 2025
Non scritta su invito
Risposta di https://mytickets.ae/
شكرًا لك يا YAAQOBMARAI ALYAHAWI على تعليقك الجميل! 🌷 سننقل تقديرك إلى إيرينا، ويسعدنا أنها قدمت لك المساعدة التي تحتاجها. نحن دائمًا هنا لخدمتك! ✨😊
DO NOT BOOK WITH THIS COMPANY
Until now I am waiting to refund my ticket canclation money, I contacted the airline and they told that they refunded the ticket money already, and when I contacted the mytickets.ae, they said send the email evidance from airline and I shared the email evidance with them, however, until now more than 3 days waiting after what happended above and until now I did not receive my money
PLEASE AVOID THIS BOOKING FLIGHT COMPANY
DO NOT BELEIVE THEM BECAUSE I CONTACTED THE AIRLINE AND THERY CONFIRM TO ME THAT THEY REFUNDED MY MONEY AND I SENT THE AIRLINE CONFIRMATION EMAIL TO THE FLIGHT BOOKING (MYTICEKTS.AE) AND STILL SAYING SAME THING THAT THEY DID NOT RECEIVE CONFRMATION EMAIL FROM AIRLINE AND STILL WAIT FOR THAT
DO NOT BELEIVE THEM AND AVOID THIS BOOKING FLIGHT COMPANY
I DISPUTE THE TRANSCATION AND I WILL TAKE MY MONEY FROM MYTICKETS.AE BY LOW
7 febbraio 2025
Non scritta su invito
Risposta di https://mytickets.ae/
Dear Rosey,
We understand your frustration and sincerely apologize for the delay in processing your refund. Once we receive confirmation from the airline, refunds typically take a few business days to be processed back to the original payment method.
Since you have already provided the email evidence, our team is actively reviewing your case. We kindly ask for your patience while we finalize the transaction. If you need further assistance, please reach out to our support team, and we will do our best to expedite the process.
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