Card will NOT be accepted by shein. I tried to contact My PrepaidCentre but the query would not be submitted because "First Name is Invalid". It is the name they used when emailling me re my setting... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Have two cards from 2025 that will not be accepted anywhere. Never had this problem before. Declined adding to Samsung Wallet, Google Play, and Amazon. Would not purchase cards from this company.
Wanted to check balance, card disappeared. Called the agent to get a balance and he stated I would receive an email. Never got the email. I had a 300 dollar recall from the Midea Air Conditioner reca... Leggi di più
L'azienda ha risposto
Do not buy these cards. Card expired with funds still on the card. Unable to access my money even though card explicitly says "funds do not expire". I am unable to speak on phone due to disability... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Cardholder destination for managing American Express, Discover, MasterCard and Visa prepaid cards from InteliSpend Prepaid Solutions for employee recognition, sales incentives, business gifts, corporate expense management, corporate wellness incentives...
Informazioni di contatto
Stati Uniti
- myprepaidcenter.com
1,3
Pessimo
1039 recensioni
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Scam
Scam! myprepaidcenter.com wouldn't validate my virtual debit card that i was awarded. I could and cannot ever reach a person at myprepaidcenter.com to solve the problem. Frustating. I know they know all about my virtual debit card because by my online selection they sent me an equivalent dollar value physical credit card in the mail, but they charged me $3 for this, the only choice they gave me that works. The scam is that they figured out a way to receive $3 for every virtual card that they are supposed to handle for $0. They need to be class-action sued by lawyers. Where are those attorneys who will stand up and earn big money for exposing the shoddy inaction of myprepaidcenter.com?
29 settembre 2025
Non scritta su invito
Risposta di My Prepaid Center
Hello Clint,
Thank you for sharing your experience. We’re truly sorry to hear about the frustration you’ve encountered with your virtual card and the difficulty reaching support. We understand how important it is to have reliable access to your funds and assistance when needed. To help resolve this matter, we kindly ask you to check your inbox for a message from noreply.notifications@trustpilot.com. We’ve sent a request through Trustpilot to gather your information so we can investigate further and provide the support you deserve. We appreciate your patience and the opportunity to make this right.
Regards,
Maurice V.
Myprepaidcenter.com
**UPDATE FROM MYPREPAIDCENTER.COM 10/23/2025**
Thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Maurice V.
Myprepaidcenter.com
If I could give zero stars
If I could give zero stars, I would. Accessing the information is nearly impossible as always comes back with invalid username or password. Changed the password and get the same results over and over. Then access is blocked. Absolutely ridiculous. Absolutely hate the virtual card with this website!
20 ottobre 2025
Non scritta su invito
Risposta di My Prepaid Center
Hello Mary,
We’re truly sorry to hear about the difficulties you’ve experienced accessing your virtual card. We understand how frustrating this must be and appreciate you bringing it to our attention. To assist you further, we kindly ask you to check your inbox for an email from noreply.notifications@trustpilot.com as we’ve reached out through there to securely gather the necessary information to help resolve this issue. We’re committed to improving your experience and hope to make things right.
Regards,
Maurice V.
Myprepaidcenter.com
I guess I'm not the only one having…
I guess I'm not the only one having problems with this virtual card from the Walmart settlement.
I’ve activated the virtual debit card, but I’m unable to use it on any website or digital wallet. Every time I try, I receive the same message: “Please contact the card issuer.”
I’ve double-checked the card details and tried using it on different platforms, but the issue persists. I have available funds, but I can’t access them, which is extremely frustrating. I need an urgent solution, as this service is currently ineffective and causing me inconvenience.
I look forward to a clear and immediate response to resolve this issue.
21 ottobre 2025
Non scritta su invito
Risposta di My Prepaid Center
Hello there,
Thank you for sharing your experience, and we sincerely apologize for the inconvenience you've encountered with your virtual card from the Walmart settlement. We understand how frustrating it must be to have available funds but be unable to access them. To assist you further, we kindly ask you to check your inbox for an email from noreply.notifications@trustpilot.com, which contains important instructions for securely sharing your information with us. Once we receive your details, we’ll work promptly to resolve the issue.
Regards,
Maurice V.
Myprepaidcenter.com
I currently have three cards
I currently have three cards, which total nearly $150 and have been unable to use them. I have tried calling customer service, but only get an automated response, which doesn't allow me to leave a message or talk to someone. My hope is, that by leaving this review, someone will contact me in order to clear up this mess.
20 ottobre 2025
Non scritta su invito
Risposta di My Prepaid Center
Hello Ric,
Thank you for sharing your experience—we’re very sorry to hear that you’ve been unable to use your cards and haven’t been able to reach a representative for help. We completely understand how frustrating this must be, especially with multiple cards and funds you’re unable to access. We’d really like to look into this further and help resolve it for you as quickly as possible. Please check your inbox for a message from noreply.notifications@trustpilot.com
and respond with your details so we can investigate and assist you directly.
Regards,
Gaby S.
Myprepaidcenter.com
Over $500 on a Mastercard that wont…
Over $500 on a Mastercard that wont work anywhere online... customer support line no answer
20 ottobre 2025
Non scritta su invito
Risposta di My Prepaid Center
Hello Matt,
Thank you for taking the time to share your experience—we’re very sorry to hear that you’ve been unable to use your Mastercard and haven’t been able to reach our customer support team for help. We understand how frustrating it must be to have funds available but not be able to access them. We’d really like to look into this further and help get this resolved as quickly as possible. Please check your inbox for a message from noreply.notifications@trustpilot.com
and respond with your details so we can investigate and assist you directly.
Kind regards,
Gaby S.
Myprepaidcenter.com
Card always declined
Card keeps declining, Every time I try to use the card is declined. I can't register in my google wallet and I can't use it online. I don't know what to do even because there is a poor customer service. I'm from Italy and don't know how to solve the situation. Pls help
19 ottobre 2025
Non scritta su invito
Risposta di My Prepaid Center
Dear Riccardo,
Thank you for sharing your experience. We're truly sorry to hear that your card has been declining and that you've had trouble registering it with Google Wallet and using it online. We understand how frustrating this must be, especially with limited support options from abroad. To help resolve this as quickly as possible, please check your inbox for an email from noreply.notifications@trustpilot.com—we’ve sent a message requesting your details so we can look into your issue further and provide the assistance you need. We’re here to help and appreciate your patience.
Warm regards,
Josh R.
Myprepaidcenter.com
**UPDATE FROM MYPREPAIDCENTER.COM 10/20/2025:**
Hello Riccardo, thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Warm regards,
Josh R.
Myprepaidcenter.com
Difficult to recover Funds
UPDATE: Blackhawk Network followed through on this review and figured out where the money went, and made sure it finally came through. A month later, I had it deposited into my account. I added 2 stars for their consistent follow up and respectful and prompt responses throughout this process. I am withholding stars as I should not have had to resort to this method to track down the money and what the “Balance Adjustment” meant. I had tried contacting several times before and no one could help me. Kudos to their social media team that responds to these reviews for being the only ones who finally could take action and close this issue. I still think there is something off about this whole process, with so many people who have had their balances adjusted to zero and never see the money. This company needs to make it much easier to track down and recover those remaining funds on the cards.
Received funds from a class action suit and was able to use for two purchases. Had a balance remaining, and all of a sudden it just says balance is $0.00 and had a “Balance Adjustment”. No explanation on what it was. I tried to call and it said it was expired and closed (09/2027 is not expired), it was not inactive, used within last 30 days, and no fees should apply. I tried to connect to customer service it just hung up. Almost as if this is a scam and trying to steal remaining funds from everybody.
13 ottobre 2025
Non scritta su invito
Risposta di My Prepaid Center
Hello DY,
Thank you for sharing your experience—we’re very sorry to hear about the unexpected balance adjustment on your card and the difficulty you had reaching our customer service team. We understand how concerning it must be to see your remaining funds disappear without explanation, especially when your card shows a valid expiration date. We’d really like the opportunity to review your account and clarify what happened. Please check your inbox for a message from noreply.notifications@trustpilot.com
and reply with your details so we can investigate further and assist you directly.
Warm regards,
Gaby S.
Myprepaidcenter.com
What an absolutely terrible company
What an absolutely terrible company. I would never recommend them to anyone. They keep blocking my card for no good reason they even blocked it just because I was using it for Anthropic, which makes no sense at all. I've been waiting two weeks for a replacement card, and I still haven't received it. Every time I call, they tell me to wait another 24 hours. They've wasted my money and my time I've had to call them every single day.
8 ottobre 2025
Non scritta su invito
Risposta di My Prepaid Center
Hello,
Thank you for taking the time to share your experience—we’re truly sorry to hear about the repeated issues you’ve faced with your card being blocked and the delay in receiving your replacement. We understand how frustrating it must be to deal with multiple calls and ongoing wait times, especially when you just want to access your funds. We’d really like the chance to review your account and help get this resolved as quickly as possible. Please check your inbox for a message from noreply.notifications@trustpilot.com
and respond when you can so we can gather your details and provide further assistance.
Warm regards,
Gaby S.
Myprepaidcenter.com
Card keeps declining
Card keeps declining, Everything should be activated and good to go but every online order I try to place DECLINES!!! Pls help
12 ottobre 2025
Non scritta su invito
Risposta di My Prepaid Center
Dear Cam,
Thank you for taking the time to share your experience. We're truly sorry to hear that your card keeps declining despite being activated—this must be incredibly frustrating. We’d like to help resolve this as quickly as possible. To do so, please check your inbox for an email from noreply.notifications@trustpilot.com. It contains a secure link where you can share your details with us privately so we can investigate further and assist you directly. We appreciate your patience and look forward to helping you get this sorted.
Warm regards,
Josh R.
Myprepaidcenter.com
I was sent a prepaid Mastercard and…
I was sent a prepaid Mastercard and told to activate it at myprepaidcenter.com. Guess what? The site doesn’t open. Not on Chrome, not on Firefox, not on Safari, not on mobile — nothing works! I tried on multiple devices and it’s the same result every time: a dead, useless site.
I waited for weeks to check again if it works but still same issue i hate to say this but this company is a scam how could they send you email to activate and not make their website accessible
8 ottobre 2025
Non scritta su invito
Risposta di My Prepaid Center
Hello Melka,
Thank you for sharing your experience. We’re sorry to hear about the difficulties you’ve encountered accessing our website and understand how frustrating this must be. To assist you further, please check your inbox for an email from noreply.notifications@trustpilot.com, which contains important instructions so we can gather the necessary information and help resolve the issue. We appreciate your patience and the opportunity to make this right.
Regards,
Maurice V.
Myprepaidcenter.com
Equifax prepaid card
Whatever I did to activate the Equifax payment on this prepaid card did not work. And now there is no one to help. It is all online - nothing online works to resolve the problem. The place is hopeless like most of life these days. Equifax just sends me the same phone number that is impossible to find a person because you have to work through so many options that just tell you to go to the website. We should be paid the money that Equifax is paying this website.
9 ottobre 2025
Non scritta su invito
Risposta di My Prepaid Center
Hello Diane,
hank you for sharing your feedback. We're sorry to hear about the trouble you've experienced activating your prepaid card and the difficulty reaching support. We understand how frustrating this situation must be and want to help resolve it. Please check your inbox for a message from noreply.notifications@trustpilot.com and respond with your details so we can investigate further and assist you directly. We appreciate your patience and hope to make this right.
Regards,
Maurice V.
Myprepaidcenter.com
**UPDATE FROM MYPREPAIDCENTER.COM 10/11/2025:**
Thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Maurice V.
Myprepaidcenter.com
I have bought 4 card of 25$ because…
I have bought 4 card of 25$ because they did not have higher amounts available even if advertised.
I have redeem only one to test and all mercahants, even GPAY got declined.
Also, as i needed to activate the card, I paid the 1,95$ to verify it, but after 3 days the amount did not get refunded!!!
It's unbelievable they offer a service to use the cards everywhere and all merchants got declined!!!
Tried to call and you never get answered...
Total SCAM!!!
I will report this to the authority and to my Company, which has given me the credit as a Prize, in order to cancel the contract with them.
I WANT AN EXPLANATION AND MY MONEY REFUNDED!!!!!!
9 ottobre 2025
Non scritta su invito
Risposta di My Prepaid Center
Hello Roberto,
Thank you for taking the time to share your experience. We're sorry to hear about the difficulties you've encountered with your prepaid cards and the frustration caused by declined transactions and the verification fee. We understand how important it is to have reliable access to your funds, and we’d like to investigate this further. Please check your inbox for a message from noreply.notifications@trustpilot.com and respond with your details so we can assist you directly. We appreciate your patience and hope to resolve this promptly.
Regards,
Maurice V.
Myprepaidcenter.com
**UPDATE FROM MYPREPAIDCENTER.COM 10/11/2025:**
Thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Maurice V.
Myprepaidcenter.com
Scam
Dont used this company everytime i used it it always declined the transaction. You will just have a hard time to used waste of time and money be aware
9 ottobre 2025
Non scritta su invito
Risposta di My Prepaid Center
Hello Hope,
We’re sorry to hear about your experience and appreciate you taking the time to share your feedback. We understand how frustrating it can be when a transaction doesn’t go through as expected. To better assist you, we kindly ask you to check your inbox for a message from noreply.notifications@trustpilot.com—we’ve reached out to gather more details so we can investigate and help resolve the issue. Thank you for giving us the opportunity to make this right.
Regards,
Maurice V.
Myprepaidcenter.com
Card Is Unusable!
I've had this card for almost a year or there about, and within this period I was only able to use it successfully ONCE. In fact, at some point, it was expired and I had to write a review complaining about their service and/or product here, and was promptly issued a new card containing my balance (commendable); although with a shorter expiry date.
Having said that, since April that I received a new issuance, the card has been useless for me, as almost all the sites where I had tried to use it whether to buy a product or pay for service has been unsuccessful. In fact, I just tried it again few weeks ago, on two different websites to pay for a software service, with both attempts resulting into bad experiences.
At this point I really don't know what to think, whether the company is deliberately blocking or is not willing to allow payment to go through from their end - or maybe they are being selective or restrictive as to where one is allowed to use the card, which was not communicated to me as of the time I got the card.
Furthermore, reading through several other reviews here, it is quite obvious that I am not alone in this ship, as several other customers have reported failure of being unable to use their card for payment. For one, I keep getting authentication issue (Unable to authenticate your payment method, please try another payment method), even though all the card details were being properly entered during checkout.
Now, I still have funds on the card, which unfortunately expired in Aug, 2025. :(
Do I need to write this off as a loss or is there a way of getting another card, and this time, with the ability to be able to spend the funds without limitations and I would appreciate it if I can get back my fund too.
31 agosto 2025
Non scritta su invito
Risposta di My Prepaid Center
Dear Dan,
Thank you for sharing your experience, and we sincerely apologize for the frustration you've encountered. We understand how disappointing it must be to face repeated issues when trying to use your card, especially after a reissuance. Your feedback about authentication errors and site restrictions is important, and we’re committed to investigating this further. To assist you properly and explore options regarding your expired card and remaining balance, we’ve sent you an email requesting a few details. Please check your inbox and reply at your earliest convenience so we can work toward a resolution.
Warm regards,
Josh R.
Myprepaidcenter.com
Trouble with online purchases
Virtual prepaid card cannot be used on Steam
7 ottobre 2025
Non scritta su invito
Risposta di My Prepaid Center
Hello Lefteris,
Thank you for your feedback. We're sorry to hear that you're having trouble using your virtual prepaid card on Steam. We understand how frustrating that can be, especially when you're expecting a smooth experience. To help us look into this further and provide support, please check your inbox for a message from noreply.notifications@trustpilot.com — we’ve sent a request for your information so we can assist you directly. We appreciate your patience and the opportunity to help resolve this.
Warm regards,
Josh R.
Myprepaidcenter.com
**UPDATE FROM MYPREPAIDCENTER.COM 10/08/2025:**
Hello Lefteris, thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Warm regards,
Josh R.
Myprepaidcenter.com
Basically useless
This was a class-action settlement payment. I have been unable to use this e-card for anything. All attempts to use it are declined. None of the reasons for being declined given in the FAQ apply. Apparently all attempts to use the card are automatically declined. Presumably when the card expires they will keep the funds. I would not be surprised to learn that some of the money will be returned to the company that paid the settlement.
5 dicembre 2024
Non scritta su invito
Risposta di My Prepaid Center
Hello,
Thank you for taking the time to share your concerns. We’re sorry to hear that you’ve been unable to use your e-card and that the information in our FAQ hasn’t helped clarify the issue. We understand how frustrating this must be, especially when the card is tied to a class-action settlement. To assist you further, please check your inbox for a message from noreply.notifications@trustpilot.com — we’ve sent a request for your details so we can investigate and help resolve this. We appreciate your patience and the opportunity to make things right.
Warm regards,
Josh R.
Myprepaidcenter.com
**UPDATE FROM MYPREPAIDCENTER.COM 10/08/2025:**
Hello, thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Warm regards,
Josh R.
Myprepaidcenter.com
my prepaid center delays payout, and their customer service line is useless.
I received a payout from myprepaidcenter a week ago.
I clicked the link, attempted to redeem it. They asked to verify with an email link (that I am the recipient.) I never received the link.
If I try to redeem the payout now, their website will say: (Something went wrong on our end. Try again later)
I called their customer service today, was put on hold for 50 minutes, even though I was told it would be a 30 minute wait time. This customer service rep kept asking for a whole bunch of my information (address, name, email) said she would resend the email to me, and it would arrive in 15 minutes.
It is now 6 hours later, and I still haven't received an email (checked my spam folder and everything)
May God help you if you have to deal with this business
UPDATE:
Their team that monitors this review board actually did send the email to access the card. I was able to spend the funds, too. So yes, I was able to access the funds
5 ottobre 2025
Non scritta su invito
Risposta di My Prepaid Center
Hello,
Thank you for sharing your experience — we’re very sorry for the frustration you've encountered while trying to redeem your payout. We understand how disappointing it must be to face technical issues and delays, especially after waiting on hold and not receiving the promised email. To help resolve this, please check your inbox for a message from noreply.notifications@trustpilot.com. We’ve sent a request for your information so we can investigate further and assist you directly. We appreciate your patience and the opportunity to make this right.
Warm regards,
Josh R.
Myprepaidcenter.com
**UPDATE FROM MYPREPAIDCENTER.COM 10/08/2025:**
Hello, thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Warm regards,
Josh R.
Myprepaidcenter.com
Card Being Declined
I recently got a payout and my card keeps being declined everywhere and I cannot get a hold of ANYONE
6 ottobre 2025
Non scritta su invito
Risposta di My Prepaid Center
Dear Joe,
Thank you for taking the time to share your experience. We're truly sorry to hear that your card has been declined and that you've had trouble reaching us — we understand how frustrating that must be. To help resolve this as quickly as possible, please check your inbox for a message from noreply.notifications@trustpilot.com. We’ve sent a request for your information so we can look into your account and assist you directly. We’re here to help and appreciate your patience.
Warm regards,
Josh R.
Myprepaidcenter.com
Total scam
Total scam. I received a $100 gift card. It keeps getting declined everywhere I have tried to use it. I cannot log into the website despite having set up an account. I have tried to contact them and they just have toll free number that gives you the run around. How are they still in business?
6 ottobre 2025
Non scritta su invito
Risposta di My Prepaid Center
Hi, thank you for sharing your feedback. We're very sorry to hear about the issues you've experienced with your gift card and the difficulty accessing your account and support. We understand how frustrating this must be and want to help resolve it as quickly as possible. To move forward, we’ve sent you an email from noreply.notifications@trustpilot.com requesting some details so we can investigate and assist you directly. Please check your inbox (and spam folder just in case) and reply when you can. We're here to help and appreciate the opportunity to make this right.
Warm regards,
Josh R.
Myprepaidcenter.com
**UPDATE FROM MYPREPAIDCENTER.COM 10/07/2025:**
Hello, thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Warm regards,
Josh R.
Myprepaidcenter.com
Virtual Debit Card Issues – Please Investigate
Hello,
I’ve activated a virtual debit card, but I’m unable to use it on any website or digital wallet. Every time I try, I receive the same message: “Please contact the card issuer.”
I’ve double-checked the card details and tried using it on different platforms, but the issue persists. I have available funds, but I can’t access them, which is extremely frustrating. I need an urgent solution, as this service is currently ineffective and causing me inconvenience.
I look forward to a clear and immediate response to resolve this issue.
5 ottobre 2025
Non scritta su invito
Risposta di My Prepaid Center
Dear Ethel,
Thank you for taking the time to share your experience. We're truly sorry to hear about the trouble you've had using your virtual debit card, and we understand how frustrating it must be to have available funds you can't access. To help resolve this as quickly as possible, we’ve sent you an email from noreply.notifications@trustpilot.com requesting a few details so we can investigate and assist you further. Please check your inbox (and spam folder just in case) and reply at your earliest convenience. We're committed to making this right.
Warm regards,
Josh R.
Myprepaidcenter.com
**UPDATE FROM MYPREPAIDCENTER.COM 10/07/2025:**
Hello Ethel, thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Warm regards,
Josh R.
Myprepaidcenter.com
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.