Card will NOT be accepted by shein. I tried to contact My PrepaidCentre but the query would not be submitted because "First Name is Invalid". It is the name they used when emailling me re my setting... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Have two cards from 2025 that will not be accepted anywhere. Never had this problem before. Declined adding to Samsung Wallet, Google Play, and Amazon. Would not purchase cards from this company.
Wanted to check balance, card disappeared. Called the agent to get a balance and he stated I would receive an email. Never got the email. I had a 300 dollar recall from the Midea Air Conditioner reca... Leggi di più
L'azienda ha risposto
Do not buy these cards. Card expired with funds still on the card. Unable to access my money even though card explicitly says "funds do not expire". I am unable to speak on phone due to disability... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Cardholder destination for managing American Express, Discover, MasterCard and Visa prepaid cards from InteliSpend Prepaid Solutions for employee recognition, sales incentives, business gifts, corporate expense management, corporate wellness incentives...
Informazioni di contatto
Stati Uniti
- myprepaidcenter.com
1,3
Pessimo
1039 recensioni
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Literally getting robbed
Card worked fine for the first few weeks then the last $76 disappeared out of nowhere. Couldn’t contact customer support with any of the numbers provided and toll free program was terrible and unproductive. No explanation on my transaction history to explain where my money went. DO NOT USE THIS.
3 ottobre 2025
Non scritta su invito
Risposta di My Prepaid Center
Helloy Christian,
Thank you for your feedback. We're truly sorry to hear about your recent experience and understand how frustrating this must be. We take concerns like yours seriously and are committed to resolving them. To assist you further, we kindly ask that you check your inbox for a message from noreply.notifications@trustpilot.com, where we’ve reached out to gather more information. Once we receive your details, we’ll be able to investigate this matter thoroughly and work toward a resolution.
Regards,
Maurice V.
Myprepaidcenter.com
The reviews don't lie! Money is gone
Same as every other review. I have a $110 prepaid card and it's declined EVERYWHERE. I checked the funds, the billing address, and the name. Everything is correct yet it won't accept any payments and now my money is stuck in a dead card and customer support doesnt get back to any emails. I'm so upset
2 ottobre 2025
Non scritta su invito
Risposta di My Prepaid Center
Hello Lilian,
Thanks for your review. If you're experiencing issues with your prepaid card, please check your inbox for an email from noreply.notifications@trustpilot.com. It includes instructions to securely share your info so we can assist you further.
Regards,
Maurice V.
Myprepaidcenter.com
**UPDATE FROM MYPREPAIDCENTER.COM 10/04/2025:**
Thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Maurice V.
Myprepaidcenter.com
Gov Needs to Shut This Down
This place is a joke. I had two settlements from data breaches at two different companies. Both used My Prepaid Center. It seemed like it would be easy at first so I added the cards to my Google wallet. Shortly after though, the balance started disappearing due to fees. Then when I bought a new phone, I was unable to transfer them for some reason even though it's the same wallet (this may be a Google issue but I'm sure they're aware). The only way to transfer them was by adding the card details manually, but they never sent that info and won't provide it. If you log in to the site, there's no way to see that info. So I just ordered a plastic card from them since "virtual card" seems to mean "you really don't have anything at all." Guess what? $3 per card fee to do that. So my measly $11 payout from the most recent one became $8.
Why is this even the system? A criminal corporation exposed my personal information on the internet, so I got $11 freaking dollars (not enough for a lunch where I live), and then they transferred that money to a criminal corporation, My Prepaid Center, so they can keep mining my identity, my accounts, and at this my point, my soul for value.
I can't even use the words I want to here because my review would be censored. So just imagine all the bad words you can, multiply them by 3, and then apply them to this company.
2 ottobre 2025
Non scritta su invito
Risposta di My Prepaid Center
Hello Andrew,
Thank you for your review. We’re sorry to hear about your experience and would like the opportunity to assist you further. Please check your inbox for an email from noreply.notifications@trustpilot.com, where we’ve requested more information to help resolve this matter.
Regards,
Maurice V.
Myprepaidcenter.com
**UPDATE FROM MYPREPAIDCENTER.COM 10/07/2025:**
We're sorry we couldn't contact you. We sent you an email from noreply.notifications@trustpilot.com asking for your contact information to assist you further, however, we did not receive any response. If you still need assistance, please call us at 1-(877) 944-3822; our team will help you.
Maurice V.
Myprepaidcenter.com
Reporting them to A.G and FTC
Reporting them to A.G. and FTC. This corrupt way of running people around on a phone line that doesn't answer questions is part of their scam. The other is forcing to use a virtual card when you don't have the ability to. I'm so tired of the complete ineptitude and sending me in circles that don't answer my question when I try to contact via email or reply to their idiot emails. Their cryptic instructions they send don't help and you cannot get human assistance except to send a virtual GD card again, or wanting to charge more for a plastic card. NO MORE!!! I'm going after Equifax for this, too!
30 settembre 2025
Non scritta su invito
Risposta di My Prepaid Center
Hello Pauli,
Thank you for your review. We’re sorry to hear about your experience and would like to assist you further. Please check your inbox for an email from noreply.notifications@trustpilot.com, where we’ve requested more details to help resolve this matter.
Regards,
Maurice V.
Myprepaidcenter.com
**UPDATE FROM MYPREPAIDCENTER.COM 10/02/2025:**
Thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Maurice V.
Myprepaidcenter.com
Card doesnt work anywhere
Card doesnt work anywhere. Instead of asking people to share information so they can assist. How about you provide us a list of places this can actually work at?
30 settembre 2025
Non scritta su invito
Risposta di My Prepaid Center
Hello there,
Thank you for sharing your feedback. We're sorry to hear that you've had trouble using your card and understand your frustration. While card acceptance can vary depending on the merchant and transaction type, we want to help clarify and resolve this issue. Please check your inbox for an email from noreply.notifications@trustpilot.com, which contains instructions to securely share your information with us so we can investigate and assist you further. We appreciate your patience and the opportunity to make this right.
Regards,
Maurice V.
Myprepaidcenter.com
**UPDATE FROM MYPREPAIDCENTER.COM 10/07/2025:**
We're sorry we couldn't contact you. We sent you an email from noreply.notifications@trustpilot.com asking for your contact information to assist you further, however, we did not receive any response. If you still need assistance, please call us at 1-(877) 944-3822; our team will help you.
Maurice V.
Myprepaidcenter.com
Scam-Like Experience – Site Won’t Even Open!
This is absolutely ridiculous. I was sent a prepaid Mastercard and told to activate it at myprepaidcenter.com. Guess what? The site doesn’t open. Not on Chrome, not on Firefox, not on Safari, not on mobile — nothing works! I tried on multiple devices and it’s the same result every time: a dead, useless site.
How can a company responsible for holding people’s money have a website that’s completely inaccessible? It feels like a scam when you can’t even get to the page to claim what’s rightfully yours. Shameful, unprofessional, and downright unacceptable. If they can’t run a simple website, how can anyone trust them with payments?
UPDATE: No, you did NOT send me any email! What disgusting liars you are!!!
30 settembre 2025
Non scritta su invito
Risposta di My Prepaid Center
Hello there,
Thank you for sharing your experience. We're very sorry to hear that you've been unable to access our website to activate your prepaid Mastercard. We understand how frustrating this must be, especially when multiple browsers and devices have failed to load the page. Please check your inbox for an email from noreply.notifications@trustpilot.com, which contains instructions to securely share your information with us so we can investigate and assist you further. We appreciate your patience and the opportunity to make this right.
Regards,
Maurice V.
Myprepaidcenter.com
**UPDATE FROM MYPREPAIDCENTER.COM 10/04/2025:**
We're sorry we couldn't contact you. We sent you an email from noreply.notifications@trustpilot.com asking for your contact information to assist you further, however, we did not receive any response. If you still need assistance, please call us at 1-(877) 944-3822; our team will help you.
Maurice V.
Myprepaidcenter.com
STAY AWAY!!
First time using this gift card, terrible experience. Gift card is in US dollars which is fine, but can not use it anywhere online or in person. No information on the website to resolve the problem and no way to contact customer service without calling a number in the US and being left on hold. This company is a scam and should make it clear that using it outside of the USA is virtually impossible. Awful experience and I have now lost money that could have been used somewhere else.
30 settembre 2025
Non scritta su invito
Risposta di My Prepaid Center
Hello there,
Thank you for your feedback. We're sorry to hear that you've had a frustrating experience trying to use your gift card outside the U.S. and were unable to reach our support team. We understand how important it is to have clear information and accessible assistance, and we want to help resolve this issue. Please check your inbox for an email from noreply.notifications@trustpilot.com, which contains instructions to securely share your information with us so we can investigate and assist you further. We appreciate your patience and the opportunity to make this right.
Regards,
Maurice V.
Myprepaidcenter.com
**UPDATE FROM MYPREPAIDCENTER.COM 10/01/2025:**
Thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Maurice V.
Myprepaidcenter.com
Can't even activate
Received a gift card code. Have been attempting for the last 7 days to activate it. The link takes me to a plain white page, and clicking I have a code on the site does nothing.
22 settembre 2025
Non scritta su invito
Risposta di My Prepaid Center
Hello Josh,
Thank you for bringing this to our attention. We're sorry to hear that you've been unable to activate your gift card and are experiencing issues with the activation link and site functionality. We understand how frustrating this must be and want to help resolve it as quickly as possible. Please check your inbox for an email from noreply.notifications@trustpilot.com, which contains instructions to securely share your information with us so we can investigate and assist you further. We appreciate your patience and the opportunity to make this right.
Regards,
Maurice V.
Myprepaidcenter.com
Tenho o cartão porém não consigo usar.
Tenho o cartão porém não consigo usar.
Quando tento comprar online, a compra é rejeitada dizendo que meu banco precisa autorizar.
Dentro do My Prepaid Center não tem opção de autorização e também não tem nenhuma opção para adicionar o cartão a na minha carteira apple. Baixei o My Card Wallet e não tem opção para adicionar o cartão. Preciso de ajuda URGENTE. Estou no Brasil e não tenho como ligar para os números de suporte. Tento entrar em contato através do formulário dentro do aplicativo e diz que meu nome é inválido. Por favor me ajudem!
Atualização 29/09/25: Maurice, recebi o e-mail do endereço noreply.notifications @trustpilot.com no sábado dia 27/09/25 e respondi imediatamente. Continuo aguardando a continuidade do suporte necessário.
31 agosto 2025
Non scritta su invito
Risposta di My Prepaid Center
Agradecemos por compartilhar sua experiência. Lamentamos saber que você está enfrentando dificuldades para utilizar seu cartão e entrar em contato com o suporte. Entendemos a urgência da situação e queremos ajudar o mais rápido possível. Por favor, verifique seu e-mail — você deve ter recebido uma mensagem de noreply.notifications@trustpilot.com com instruções para que possamos coletar suas informações de forma segura e oferecer a assistência necessária. Agradecemos pela oportunidade de resolver isso com você.
Maurice V.
Myprepaidcenter.com
NO FUNCIONA DESDE ESPAÑA
Como muchos de los usuarios en estos comentarios, recibí esta tarjeta virtual Mastercard por el caso BlockFi, pero no hay manera de que funcione desde España.
Un desastre.
Edit: tras añadirla a google wallet, he conseguido que funcione en algunos comercios, tipo supermercados como mercadona, etc. Para compras online no conseguí nunca que funcionase.
26 settembre 2025
Non scritta su invito
Risposta di My Prepaid Center
Hola Alex,
Gracias por compartir su experiencia. Lamentamos los inconvenientes que ha tenido al intentar utilizar su tarjeta virtual Mastercard desde España. Queremos investigar este caso más a fondo y brindarle asistencia personalizada. Por favor, revise su bandeja de entrada para un correo de noreply.notifications@trustpilot.com, donde le solicitamos más información para poder ayudarle mejor. Agradecemos su paciencia y la oportunidad de mejorar nuestro servicio.
Saludos,
Maurice V.
Myprepaidcenter.com
no funciona my tarjeta prepaid center de visa en españa
no funciona la tarjeta de visa en españa me la rechazan en todos los lugares
23 settembre 2025
Non scritta su invito
Risposta di My Prepaid Center
Hola Javi,
Gracias por compartir tu experiencia. Para poder ayudarte mejor, por favor revisa el correo de noreply.notifications@trustpilot.com y responde con tu información. Queremos entender lo que ocurrió y darte el soporte que necesitas.
Saludos,
Maurice V.
Myprepaidcenter.com
**ACTUALIZACIÓN DE MYPREPAIDCENTER.COM 24/09/2025:**
Muchas gracias por compartir su información de contacto con nosotros. Nuestro equipo está trabajando activamente en su caso y recibirá una actualización en breve. Agradecemos sus comentarios y esperamos resolver este caso a su entera satisfacción para que recupere su confianza en nuestro servicio.
Maurice V.
Myprepaidcenter.com
The 1 star average review should tell…
The 1 star average review should tell it all.
This is just a company that is a scam due to the incompetent system and lack of any decent customer service.
23 settembre 2025
Non scritta su invito
Risposta di My Prepaid Center
Dear Charlotte,
Thank you for your feedback. We’re sorry to hear that your experience with our system and customer service has been disappointing. We understand how important it is to feel supported and have a smooth process when using your card, and we regret that we didn’t meet your expectations. To help us look into your concerns and provide assistance, please check your inbox for a message from noreply.notifications@trustpilot.com—we’ve reached out to gather more information. We appreciate you bringing this to our attention and hope to have the opportunity to make things right.
Warm regards,
Josh R.
Myprepaidcenter.com
Not a single problem until now
I have been receiving gift cards from here left and right through the fetch app and have never had a problem until now! My $25 gift card is not working anywhere even though I have activated it through my email, and I am unable to reach anyone on the customer service line, I have been on hold with nobody picking up.
22 settembre 2025
Non scritta su invito
Risposta di My Prepaid Center
Dear Langston,
Thank you for taking the time to share your experience. We’re sorry to hear that your $25 gift card isn’t working and that you’ve had difficulty reaching our customer service team—we understand how frustrating that must be, especially after having a smooth experience in the past. We’d like to look into this further and help resolve the issue as quickly as possible. Please check your inbox for a message from noreply.notifications@trustpilot.com, where we’ve reached out to gather more details so we can assist you directly. We appreciate your patience and the opportunity to make this right.
Warm regards,
Josh R.
Myprepaidcenter.com
**UPDATE FROM MYPREPAIDCENTER.COM 09/24/2025:**
Hello Langston, thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Warm regards,
Josh R.
Myprepaidcenter.com
I received a $25 gift card as a…
I received a $25 gift card as a birthday gift which I forgot I had. I tried to use the card and it said 0 balance comes to find out I was charged a fee for every month I had the card for inactivity. I will be reaching out to the Credit Union which is Diversified Members Credit Union to inform them to purchase their gift cards from a different vendor as I am sure they do not know that you are charging there members an inactive fee and the cards balance is wiped out. This company is a scam is should be ashamed. I was totally embarrassed when I tried to use the card and they have taken the balance.
21 settembre 2025
Non scritta su invito
Risposta di My Prepaid Center
Dear Chimene,
Thank you for sharing your experience, and we’re truly sorry to hear about the frustration and embarrassment you encountered when trying to use your gift card. We understand how disappointing it must have been to discover the balance had been depleted due to inactivity fees. While these fees are outlined in the card’s terms and conditions, we know they can be easily overlooked, especially when the card is received as a gift. To better assist you and look into your specific case, please check your inbox for a message from noreply.notifications@trustpilot.com—we’ve reached out to gather more details so we can help resolve this matter. We appreciate your feedback and the opportunity to improve.
Warm regards,
Josh R.
Myprepaidcenter.com
**UPDATE FROM MYPREPAIDCENTER.COM 09/24/2025:**
Hello Chimene, thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Warm regards,
Josh R.
Myprepaidcenter.com
Like other reviewers I see here
Like other reviewers I see here, I received this card through the Fetch app as a cash card reward for scanning receipts, however after activating my card I found that nowhere will accept my card, and i mean literally everywhere has rejected it, and as with other reviewers it's impossible to contact customer service or receive any sort of recourse.
24 febbraio 2025
Non scritta su invito
Risposta di My Prepaid Center
Dear Kyle,
Thank you for sharing your experience—we’re very sorry to hear that your card from the Fetch app isn’t being accepted and that you've had trouble reaching our customer service team. We understand how frustrating this must be and want to make things right. To assist you further, please check your inbox for an email from noreply.notifications@trustpilot.com. We’ve reached out to gather more details so we can investigate and help resolve this issue as quickly as possible.
Warm regards,
Josh R.
Myprepaidcenter.com
Complete scam
Complete scam. I have a $1,000 gift card from this site, and it gets rejected on every single website that I try to use it on. I've called customer service several times, and have never been able to get through to someone who can help. DO NOT USE THIS COMPANY, it is clearly a scam.
19 settembre 2025
Non scritta su invito
Risposta di My Prepaid Center
Dear Matt,
We're truly sorry to hear about your experience and appreciate you taking the time to share your feedback. We understand how frustrating it must be to have a card that isn’t working as expected, and we want to help resolve this for you. To move forward, please check your inbox for an email from noreply.notifications@trustpilot.com—we’ve reached out to gather more details so we can investigate and assist you directly. Your satisfaction matters to us, and we’re committed to making this right.
Warm regards,
Josh R.
Myprepaidcenter.com
The prepaid cards offered aren't…
The prepaid cards offered aren't accepted anywhere; it's like having a digital paperweight.
The worst part is support don't answer emails, and when you call, you get a bot instead of a support agent. A terrible experience.
18 settembre 2025
Non scritta su invito
Risposta di My Prepaid Center
Dear Isaías,
We're truly sorry to hear about your experience with our prepaid cards and support channels. We understand how frustrating it must be when a card doesn’t work as expected and when it’s difficult to reach someone for help. Your feedback is very important to us, and we’d like to investigate this further to make things right. Please check your inbox for an email from noreply.notifications@trustpilot.com—we’ve sent a request to gather your details so we can assist you directly. Thank you for bringing this to our attention.
Warm regards,
Josh R.
Myprepaidcenter.com
**UPDATE FROM MYPREPAIDCENTER.COM 09/22/2025:**
Hello Isaías, thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Warm regards,
Josh R.
Myprepaidcenter.com
Useless
Useless! So many bad reviews here all for the same thing - money in card but card doesn’t work.
I’ve got a card and it initially worked and then magically stopped working. The website is incredibly complicated and limited.
No way to email or raised a support request you must call and spend ages on hold to speak to someone who hasn’t got a clue.
17 settembre 2025
Non scritta su invito
Risposta di My Prepaid Center
Hello Jim,
Thank you for sharing your feedback. We’re sorry to hear about the difficulties you experienced with your card and in reaching our support team. We want to help resolve this for you. Please check for a message from noreply.notifications@trustpilot.com as we’ve reached out to request more information so we can further assist.
Regards,
Maurice V.
Myprepaidcenter.com
Avoid at all costs!
This company is a real scam. I received a $100 Visa card from myprepaidcenter.com and tried to use it on dozens of websites - every single payment was rejected. I even added it to Google Wallet, but that didn’t work either. Looking at other reviews here, it’s clear I’m not alone: nobody can actually spend these cards. Total waste of time and money.
17 settembre 2025
Non scritta su invito
Risposta di My Prepaid Center
Hello there,
Thank you for sharing your experience. We’re sorry to hear that you encountered difficulties using your prepaid card both online and through Google Wallet. This is not the experience we want for our customers, and we’d like the opportunity to look into this further. Please check for a message from noreply.notifications@trustpilot.com, as we’ve reached out to request additional information so we can assist you directly.
Regards,
Maurice V.
Myprepaidcenter.com
**UPDATE FROM MYPREPAIDCENTER.COM 09/18/2025:**
Thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Maurice V.
Myprepaidcenter.com
This company will rip you off. (Allegedly)
This company is trash and run by sleezy people with sleezy practices . This is what happens when scammers get a card company in my opinion. If you don’t use your prepaid card for a short amount of time , their company just starts taking money from it until the balance is gone! What??? How is that even legal. And good luck trying to get ahold of anyone, they are all hiding in their scam center (allegedly).
15 gennaio 2025
Non scritta su invito
Risposta di My Prepaid Center
Hello Nathan,
Thank you for taking the time to share your feedback. We’re sorry to hear about your concerns regarding card fees and the difficulty you’ve had reaching support. We want to look into this further and assist you directly. Please check for a message from noreply.notifications@trustpilot.com, as we’ve sent a request for more information to help us continue with your case.
Regards,
Maurice V.
Myprepaidcenter.com
**UPDATE FROM MYPREPAIDCENTER.COM 09/18/2025:**
Thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Maurice V.
Myprepaidcenter.com
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