Informative. Knowledgeable presenter. Spoke in a way that those who don't understand will understand without sounding like he was talking to idiots 💛 Didn't last for too long and was easy to get on b... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
I tried to access my account to upgrade my AVC but couldn't work out what to do. I 'spoke' to Sandra online who, once I'd verified my DOB and NINO, understood what I was trying to do and took over an... Leggi di più
L'azienda ha risposto
Attended a retirement trap session It was very informative and well delivered by Nick, clear and practical. Gave me a lot to think about
Very clear and concise webinar - made clear a lot of grey areas surrounding pensions. I enjoyed the physiology behind it also - thank you Greg March, you have a good clear way of describing things 👍
Dettagli dell'azienda
Scritti dall'azienda
Over 985,000 public sector employees keep more of what they earn with My Money Matters. Offering flexible salary advances, savings automated on payday, and bigger and better retirement pots.
Informazioni di contatto
First Floor, 5 Fleet Place, EC4M 7RD, London, Regno Unito
- 01252 959 779
- support@my-money-matters.co.uk
- mymoneymatters.com
4,9
Eccellente
561 recensioni
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Ha risposto al 100% delle recensioni negative ricevute
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Come questa azienda usa Trustpilot
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Great Customer Service
Great customer service.Sandra was really knowledgeable and informative, she helped me navigate the amendments I needed to make to my AVC.
1 settembre 2026
Risposta di my money matters.
Thanks a ton for your kind words and great rating! It means the world to us that you took the time to share your experience.
Risposta di my money matters.
We truly appreciate your positive feedback! It’s wonderful to know that our efforts made your experience enjoyable.
Risposta di my money matters.
Thank you so much for your 5-star review! We’re thrilled to hear that you had a great experience with us. Your feedback means a lot to our team.
Lovely friendly and helpful !
1 settembre 2026
Risposta di my money matters.
We truly appreciate you spending the time to leave this 5-star review! We know that the team loves to hear about how they have been able to help you!
The experience was a beneficial one
The experience was a beneficial one. It enabled me to make an informed decision as to how to increase my pension contribution. I wish i had taken advantage of the provision earlier
30 luglio 2026
Risposta di my money matters.
Thank you so much for this positive review! The team will be delighted to hear your feedback!
Money Matters were quick to respond
Money Matters were quick to respond to my request an actioned it promptly and accurately.
18 agosto 2026
Risposta di my money matters.
Your 5-star rating brightened our day! We’re so glad you’re satisfied with our service and hope to welcome you back soon.
5* Customer Service
Fantastic customer service from mymoneymatters, Katie dealt with my query promptly and was extremely helpful and efficient.
28 agosto 2026
Risposta di my money matters.
Thanks a ton for your kind words and great rating! It means the world to us that you took the time to share your experience.
First class service
Katie was so polite and cheerful but also professional and helped resolve my enquiry. An email was sent through within minutes providing all the details I requested. Thank you.
28 agosto 2026
Risposta di my money matters.
We truly appreciate your positive feedback! It’s wonderful to know that our efforts made your experience enjoyable.
Very
Very, very useful and helpful. Definitely recommend this to everyone planning their retirement.
28 agosto 2026
Non scritta su invito
Risposta di my money matters.
Thank you so much for your 5-star review! We’re thrilled to hear that you had a great experience with us. Your feedback means a lot to our team.
Risposta di my money matters.
Thank you so much for this positive review! The team will be delighted to hear your feedback!
Risposta di my money matters.
We truly appreciate you spending the time to leave this 5-star review! We know that the team loves to hear about how they have been able to help you!
Easy to contact and respond quickly to…
Easy to contact and respond quickly to questions
27 agosto 2026
Risposta di my money matters.
Your 5-star rating brightened our day! We’re so glad you’re satisfied with our service and hope to welcome you back soon.
First Class Service
Contacted My Money Matters regarding maximising my AVC contribution. Connected with Sandra who provided excellent assistance and resolved and submitted my amendment with efficiency and no fuss.
20 agosto 2026
Risposta di my money matters.
Thanks a ton for your kind words and great rating! It means the world to us that you took the time to share your experience.
clear explanation in layman's terms so…
clear explanation in layman's terms so I could understand.
25 agosto 2026
Risposta di my money matters.
We truly appreciate your positive feedback! It’s wonderful to know that our efforts made your experience enjoyable.
IT login problem
I have a bit of a problem with my login account, sent an email to customer service and Katie has been so helpful and sorted it out for me immediately. I am not expecting such efficient customer service. Thank you very much for your help.
25 agosto 2026
Risposta di my money matters.
Thank you so much for your 5-star review! We’re thrilled to hear that you had a great experience with us. Your feedback means a lot to our team.
I contacted mymoneymatters via e-mail…
I contacted mymoneymatters via e-mail initially to make an amendment to my pension contributions. I received a prompt response with clear instructions on how to increase my contributions via the website.
Due to a difficulty caused by Payroll registering my account with a different e-mail address I was unable to complete the process. I spoke with Nirin on the telephone and he was friendly and knowledgeable and processed my request within minutes.
21 agosto 2026
Risposta di my money matters.
Hi Mark, thanks so much for leaving your review. We're glad that Nirin was able to help you.
Positive experience
Good understanding of the issue I had raised and good to have got through to someone quickly who could deal with the problem and rectify it. The team member I spoke to straightaway understood the issue and was able to resolve it quickly.
21 agosto 2026
Risposta di my money matters.
Thank you so much for this positive review! The team will be delighted to hear your feedback!
Nirin was super helpful
Nirin was very pleasant, super helpful, and sorted my issue in a couple of minutes.
I called regarding an issue with updating my AVC's, as the website wording isn't very useful and I mistakenly added an amount I wanted to take off monthly, however it added a whole load more as it was relating to take home pay.
21 agosto 2026
Risposta di my money matters.
We truly appreciate your positive feedback! It’s wonderful to know that our efforts made your experience enjoyable.
Risposta di my money matters.
Thank you so much for this positive review! The team will be delighted to hear your feedback!
Had an issue with a proposed change to…
Had an issue with a proposed change to my AVC’s. Nirin assisted, explained issue and way forward. Great customer service..
20 agosto 2026
Risposta di my money matters.
Your 5-star rating brightened our day! We’re so glad you’re satisfied with our service and hope to welcome you back soon.
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