Outstanding quality of jewelry Price is incredibly low Personalized emails from company thanking you Love my sparkly earring!! Bought over 2 years ago & earring look the same !!
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I was skeptical about ordering something from so far away because I’ve had bad experiences in the past.The earrings I ordered arrived, well packed and in just a short time They are just as beautiful... Leggi di più
I liked how prompt the company was in letting me know when my order would arrive, and the steps involved to make it happen in a certain time frame, which it did. I am more than satisfied with the... Leggi di più
When I received my highly anticipated earrings they were both damaged. The hoops were broken and twisted and I was very disappointed. I contacted customer service and they responded immediately and sa... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Here at My Jewellery Story, we believe that quality jewellery shouldn’t be expensive, must be 100% hypoallergenic, and that everyone should have access to the perfect piece to elevate any look.
Informazioni di contatto
Regno Unito
- help@myjewellerystory.uk
- myjs.com
4,5
Eccellente
963 recensioni
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Ha risposto al 90% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Needed customer service because I…
Needed customer service because I didn't receive them when I thought I should. Great help and they arrived right after. They are very cute and look well made.
7 agosto 2024
Exactly as pictured
Exactly as pictured, quality and shipping! Love them and will order again.
5 agosto 2024
Bold and beautiful
Online shopping is easy and convenient. The jewelry is beautiful and well made. Love, love.
3 agosto 2024
The earrings were as pictured
The earrings were as pictured and I am very happy with them.
2 agosto 2024
Fast delivery and the earrings were of…
Fast delivery and the earrings were of high quality. I would order again
2 agosto 2024
Beautiful eye catching jewelry!
Beautiful eye catching jewelry! They go with everything I wear. I especially like upping my T-shirt look with these stunning earrings!
30 luglio 2024
Excellent All The Way Around
Excellent customer service. Great quality jewelry, beautiful designs and good prices. Love BOGO on mix earring charms. I wear MJS earring charms with real diamonds and gold, and they look just as good. Can’t tell the difference.
21 luglio 2024
These earrings are spectacular
These earrings are spectacular! I absolutely love them. Not now, but in the nit too distant future, I'll likely buy more of these
28 luglio 2024
I needed to return some items
I needed to return some items. Process was pretty easy, but time consuming as I had to fill out each return individually. You may want to look into how an individual can form to return multiple items from same order.
27 luglio 2024
Earrings are formed weird
Earrings are formed weird. I have to tip forward all the way until the back clasp pushes into my ear, in order for it to look right.
19 luglio 2024
Risposta di My Jewellery Story
Dear Nichole,
I’m sorry to hear that they’re not fitting as expected and that you’re experiencing discomfort.
We have sent you a separate email to assist you with either a replacement or a refund. Please check your inbox for that email, and let me know if you need any further assistance.
Thank you!
Best,
Erika
MYJS Customer Care
They are beautiful and sparkly like you…
They are beautiful and sparkly like you said❤️❤️
5 luglio 2024
Beautiful Earrings
It was a bargain, two for one, and it arrived in a very reasonable time frame. The earrings are very pretty!!!!!
29 giugno 2024
Email said I wouls receive a tracking…
Email said I wouls receive a tracking number. No number no earrings but a survey about my experience. wow
28 giugno 2024
Risposta di My Jewellery Story
Dear JoEllen,
We sincerely apologize for the inconvenience you experienced with your recent order. We have resent the tracking details for your order via email. Please check your inbox for the tracking number and delivery information.
If you have any further concerns or need additional assistance, please feel free to reach out to us. We appreciate your feedback and are committed to improving our service.
Best regards,
Erika
MYJS Customer Care
Easy to order..got it today just check…
Easy to order..got it today just check mail.ive been really sick. My sister been my support taking me to doctors .so I got a heart sparkling necklace. I'm so excited to give it to her.. and I got one too. I love sparking shiny jewelry. I will order again.. ☺️ happy thoughts and God bless
1 giugno 2024
Earrings arrived promptly and I love…
Earrings arrived promptly and I love them. Especially because it was a BOGO. What a deal!
1 giugno 2024
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