Outstanding quality of jewelry Price is incredibly low Personalized emails from company thanking you Love my sparkly earring!! Bought over 2 years ago & earring look the same !!
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I was skeptical about ordering something from so far away because I’ve had bad experiences in the past.The earrings I ordered arrived, well packed and in just a short time They are just as beautiful... Leggi di più
I liked how prompt the company was in letting me know when my order would arrive, and the steps involved to make it happen in a certain time frame, which it did. I am more than satisfied with the... Leggi di più
When I received my highly anticipated earrings they were both damaged. The hoops were broken and twisted and I was very disappointed. I contacted customer service and they responded immediately and sa... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Here at My Jewellery Story, we believe that quality jewellery shouldn’t be expensive, must be 100% hypoallergenic, and that everyone should have access to the perfect piece to elevate any look.
Informazioni di contatto
Regno Unito
- help@myjewellerystory.uk
- myjs.com
4,5
Eccellente
963 recensioni
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Ha risposto al 90% delle recensioni negative ricevute
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Poor customer service
My son bought me some earrings in march for my birthday. Unfortunately one earring has broken and the pendants on them have tarnished. Contacted myjs but was told that they were fashion jewellery and would tarnish !!!!!! Very poor customer service no replacement offered .
26 novembre 2024
Non scritta su invito
Risposta di My Jewellery Story
Hi Lynne,
I’m truly sorry to hear about your experience and the disappointment caused by the broken earring and tarnished pendants. We understand how meaningful this gift from your son is and sincerely apologize for any frustration caused by our earlier response.
While our jewelry is made with a base metal and plated for quality finish, we strive to ensure each piece brings joy for as long as possible with proper care. That said, we’d love to make things right. I’ve reached out to you via email to gather the necessary details so we can explore a replacement and resolve this properly.
Once again, I apologize for the inconvenience and appreciate the opportunity to assist you further. We’re committed to providing a better experience moving forward.
Kind regards,
Erika
MYJS Customer Care
The Earrings are beautiful ❤️ Love Love,
7 novembre 2024
Gorgeous
I’ve ordered more than a dozen sets of earrings from MJS. They’re all so beautiful and when I saw this necklace online I couldn’t resist. It’s more beautiful in person, can’t wait to wear it.
1 novembre 2024
Got my order in less than 2 weeks
Got my order in less than 2 weeks. I get many compliments on the earrings. I plan to buy my granddaughter several for Christmas
3 novembre 2024
I love the Bella earrings
I love the Bella earrings from My jewelry story. I have given numerous pair for presents.
3 novembre 2024
Earrings are beautiful and don’t bother…
Earrings are beautiful and don’t bother my ears when I sleep.
I was a little worried because they a from Australia, but shipping was great and reasonably fast.
2 novembre 2024
Love my earrings and never had any…
Love my earrings and never had any problems with my order.
30 ottobre 2024
Great price and the earrings are…
Great price and the earrings are beautiful. They will make great gifts!
28 ottobre 2024
Love love the bellas have many pairs
27 ottobre 2024
I Have ordered from my jewelry store…
I Have ordered from my jewelry store for a number of years now because I love the product and the price. I actually was surprised how fast this order turned around and obviously very pleased!
25 settembre 2024
Love my earrings !
21 settembre 2024
Beautiful!!!!
I gave my Mom a pair of these earrings, she loved them!!! I bought 6 pairs, can't wait to give them as Christmas gifts!!
25 settembre 2024
Very elegant earrings
I love these earrings. They are well made, simple and the colors are lovely. I like them so much; I've bought them twice and have both small and medium sizes in different colors.
8 settembre 2024
They are beautiful and wow earrings
I made this purchase and received it very quickly. They are beautiful and exquisite for fun or dress up occasions. Love my earrings!!!!!!
10 settembre 2024
Risposta di My Jewellery Story
Hi Diane, thank you for your feedback. I’m very sorry to hear that you’re not happy with the item. We have sent you an email to address your concerns. Please check your inbox for further details.
Lover of the Bella earrings!
I'm in love with the Bella earrings! I have 4 pairs now and get compliments every time I wear them. They're classic, simple & elegant.
30 agosto 2024
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