My Jewellery Story Recensioni 

963
TrustScore 4.5 su 5

4,5

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Outstanding quality of jewelry Price is incredibly low Personalized emails from company thanking you Love my sparkly earring!! Bought over 2 years ago & earring look the same !!

Valutata 5 stelle su 5

I was skeptical about ordering something from so far away because I’ve had bad experiences in the past.The earrings I ordered arrived, well packed and in just a short time They are just as beautiful... Leggi di più

Valutata 5 stelle su 5

I liked how prompt the company was in letting me know when my order would arrive, and the steps involved to make it happen in a certain time frame, which it did. I am more than satisfied with the... Leggi di più

Valutata 5 stelle su 5

When I received my highly anticipated earrings they were both damaged. The hoops were broken and twisted and I was very disappointed. I contacted customer service and they responded immediately and sa... Leggi di più

Dettagli dell'azienda

  1. Designer di gioielli

Scritti dall'azienda

Here at My Jewellery Story, we believe that quality jewellery shouldn’t be expensive, must be 100% hypoallergenic, and that everyone should have access to the perfect piece to elevate any look.


Informazioni di contatto

4,5

Eccellente

TrustScore 4.5 su 5

963 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

Ha risposto al 90% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,5

Tutte le recensioni

(963)

94 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

They were great to work with

They were great to work with. They helped me pick out the perfect size earrings for my wife, and daughter. Shipping was fast. Product seems like great quality. No complaints here!

31 marzo 2026
Valutata 4 stelle su 5

The earrings are very pretty

The earrings are very pretty - I bought 5 pairs in different colours. Unfortunately I did have an issue with a couple of the fasteners and had to return them but the communication was very good and they resolved the issue quickly with replacements.

18 ottobre 2025
Valutata 2 stelle su 5

Gold-plated rings tarnishing

I am disappointed to say that these rings have worn off and are no longer gold. My partner and I have worn the rings for a total of 15 days and the ring has lost its gold-plated colour almost completely.

Would not recommend buying their gold-plated products.

5 aprile 2026
Non scritta su invito
Valutata 1 stelle su 5

Order MK5055193

Order MK5055193
I ordered 3 items I have only received the free studs ordered 8th March .
I have contacted you 3 times with no response can you please contact me.

Karen

8 marzo 2026
Non scritta su invito
Logo di My Jewellery Story

Risposta di My Jewellery Story

Hi Karen,

We’re sorry to hear about your experience.
Unfortunately, we haven’t received your previous messages, which is why we were unable to respond earlier. However, we have now reached out to you directly via email and will be happy to assist in resolving this as quickly as possible.

Please kindly check your inbox (and spam/junk folder) and reply to our email so we can help further.
Thank you for your patience and for bringing this to our attention.

With Optimism,
Erika
MYJS Customer Care

Valutata 5 stelle su 5

Did not disappoint …

The items I ordered were lovely and the pricing was excellent. The shipping was a little longer but the consistency in updates was appreciated.

23 febbraio 2026
Valutata 4 stelle su 5
Logo di My Jewellery Story

Risposta di My Jewellery Story

Hi Muhammad,

We’re glad to hear you’re happy with the product overall.

The Trinity Tri-Colour Bracelet is currently available in one size only, so we understand it may feel a little large depending on personal preference. We truly appreciate you sharing your feedback — it’s very helpful to us.

If you need any further assistance with the item, please feel free to reach us at help@myjs.com, and we’ll be happy to help.

Thank you,
Erika
MYJS Customer Care

Valutata 2 stelle su 5

I ordered with the buy one get one free…

I ordered with the buy one get one free and also placed an order that was not buy one get one free. I ordered the Celtic knot earrings on the silver clear order and the Celtic knot were not in the order.
Kim Pendry

23 febbraio 2026
Logo di My Jewellery Story

Risposta di My Jewellery Story

Hi Kim,

Thank you for leaving your feedback. After checking your order #MS6028565, it appears that the Celtic Knot earrings were not included in the order you placed—your order only included the Buy One, Get One Free Bella Earrings and a separate standard order.

We’ve also reached out to you via email and would be happy to assist further. Please feel free to contact us directly at help@myjs.com so we can help you personally and find the best solution.

With Optimism,
Erika
MYJS Customer Care

Valutata 5 stelle su 5

Finally received them, and they are are super cute!

I have yet to receive them. If you are asking me to rate them, then I assume I should have them by now.

I have since received them, and they are beautiful. Once they finally arrived they are great. I can’t wait to wear. They did reach out fairly quickly after my review. The only thing I would say is I wish they would have kept me more informed during the process,

2 marzo 2026
Logo di My Jewellery Story

Risposta di My Jewellery Story

Hi Deborah,

Thank you for sharing your feedback. We completely understand your frustration and are very sorry that your order has not yet arrived. We’ve sent you an email so we can personally assist and provide the most accurate update on your shipment.
Please check your inbox (and junk folder just in case), and we’ll do everything we can to resolve this promptly.

Thank you so much for your patience, and we truly appreciate you bringing this to our attention.

— MYJS Customer Care

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