My Jewellery Story Recensioni 

319
TrustScore 4.5 su 5

4,6

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Valutata 5 stelle su 5

Received my earrings, absolutely beautiful had lots of comments saying how good they look. Have just ordered some others. Colours are so vibrant and they shine so bright. Great price Highly recommend... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Saw advertisement on Facebook and wondered would these earrings be nice … they arrived today and are just gorgeous … two for price of one I love them 😃👍

Valutata 5 stelle su 5

Great experience and arrived as was described on the web site. Also considering it came from Sydney Australia it arrived in a good time. Great service thank you.

Valutata 5 stelle su 5

Bella earrings arrived within the stated delivery time. Nicely packaged. These are replacements. I am looking forward to buying more colours. Love wearing them and always get compliments. Only down... Leggi di più

Dettagli dell'azienda

  1. Negozio di accessori di moda

Scritti dall'azienda

Here at My Jewellery Story, we believe that quality jewellery shouldn’t be expensive, must be 100% hypoallergenic, and that every woman should have access to the perfect piece to elevate any look.


Informazioni di contatto

4,6

Eccellente

TrustScore 4.5 su 5

319 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,6

Tutte le recensioni

(319)

42 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Fantastic quality jewellery

Really easy to navigate website to find out what you want,
This is a repeat order for me and I had the same fantastic delivery service
and the earrings and bracelet were great quality and they do not tarnish

28 marzo 2026
Valutata 5 stelle su 5

Great quality.

I’ve had loads of the Bella earrings and I’m always complimented on them. Nice, easy to use website, free delivery and just great quality. Couldn’t fault the service. Great online purchasing experience.

25 marzo 2026
Valutata 5 stelle su 5

The jewellery is very well made

The jewellery is very well made. Fantastic choose. Above all I appreciated getting a response from a REAL , very friendly person when I sent the earrings back for exchange of size. Excellent customer service . Thank you. appreciated.

26 febbraio 2026
Valutata 1 stelle su 5

I didn’t receive all of my items that I…

I didn’t receive all of my items that I paid for. I have sent 5 emails to their help desk and they haven’t responded!

Erika I have emailed again as you haven’t sent me an email, as you stated in response to this review, to fix this issue!

25 febbraio 2026
Logo di My Jewellery Story

Risposta di My Jewellery Story

Hi Mr Norman,

I’m Erika from MY Jewellery Story Customer Care. I’m sorry to hear that some items from your order didn’t arrive.

We’ve just sent you an email so we can assist you directly. Please let us know which item(s) are missing, and we’ll look into it immediately to resolve the issue.

Thank you,
Erika
MYJS Customer Care

Valutata 1 stelle su 5

Why would you send this

Why would you send this, I haven't even received them yet!

28 gennaio 2026
Logo di My Jewellery Story

Risposta di My Jewellery Story

Hi Mrs Walker,

We’re sorry for the confusion and understand how frustrating this must be, especially if your order hasn’t arrived yet.

If you could please email us at help@myjewellerystory.uk, we’d be happy to look into this for you and check the status of your order.
Thank you for bringing this to our attention.

Best,
Erika
MYJS Customer Care

Valutata 5 stelle su 5

Excellent

I bought some earrings and is was buy one pair get one free offer. The earrings are beautiful well worth the money and very comfortable to wear. Delivery was smooth and problem free. Love the earrings and will definitely buy from this company again

26 gennaio 2026
Valutata 2 stelle su 5

Margaret

Ordered earrings supposed to be buy one get one free only got one pair not happy very disappointed

30 ottobre 2025
Logo di My Jewellery Story

Risposta di My Jewellery Story

Hi Margaret,

Thank you for your feedback. We’re sorry for the confusion regarding the Buy One, Get One Free offer.

We’ve sent an email to your iCloud account to confirm which pair you’d like as your second item.

Since it needs to be added to your order to apply the promotion, please let us know which color or design you’d like for your free pair, and we’ll make sure it’s included.

We appreciate your patience and look forward to resolving this for you.

Warm regards,
Erika
MYJS Customer Care

Valutata 5 stelle su 5

Bella earrings

I bought my first Bella earrings 5 years ago, I have a few pairs now and wear them every day.
Recently I sent for 2 more pairs but wasn't happy with the colour of one pair.
I followed the returns procedure and have to say the customer service was excellent!

My contact was Erika who was brilliant, she kept me updated with the process and when to expect the replacement earrings.
I received them today and wearing them already.

Thank you Erika and the team 🤩

27 ottobre 2025

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