My Jewellery Story Recensioni 

319
TrustScore 4.5 su 5

4,6

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Valutata 5 stelle su 5

Received my earrings, absolutely beautiful had lots of comments saying how good they look. Have just ordered some others. Colours are so vibrant and they shine so bright. Great price Highly recommend... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Saw advertisement on Facebook and wondered would these earrings be nice … they arrived today and are just gorgeous … two for price of one I love them 😃👍

Valutata 5 stelle su 5

Great experience and arrived as was described on the web site. Also considering it came from Sydney Australia it arrived in a good time. Great service thank you.

Valutata 5 stelle su 5

Bella earrings arrived within the stated delivery time. Nicely packaged. These are replacements. I am looking forward to buying more colours. Love wearing them and always get compliments. Only down... Leggi di più

Dettagli dell'azienda

  1. Negozio di accessori di moda

Scritti dall'azienda

Here at My Jewellery Story, we believe that quality jewellery shouldn’t be expensive, must be 100% hypoallergenic, and that every woman should have access to the perfect piece to elevate any look.


Informazioni di contatto

4,6

Eccellente

TrustScore 4.5 su 5

319 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,6

Tutte le recensioni

(319)

42 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

not received

beautiful earrings, well packed, such a small packet though I almost missed it in the post.

28 aprile 2025
Logo di My Jewellery Story

Risposta di My Jewellery Story

Hi Charlie,

Thanks for your feedback. We can confirm your order was delivered on May 10 via Royal Mail, and we've also sent you a separate email with the delivery details. You can refer to the link below:

https://www.royalmail.com/track-your-item#/tracking-results/QM393531355GB

If you still haven't received the parcel, please check your inbox or spam folder and get in touch with us—we’re happy to help resolve this.

Kind regards,
Erika
MYJS Customer Care

Valutata 1 stelle su 5

Still haven't received my order.

Still haven't received my order.

25 aprile 2025
Logo di My Jewellery Story

Risposta di My Jewellery Story

Hi Lynn,

We're sorry to hear you haven’t received your order yet. We’ve sent you an email with your tracking information and an update on the delivery progress.

As of May 3, your parcel has reached the Glasgow Mail Centre and will be delivered to your local delivery office shortly. Please note that our shipping timeframe is approximately 5 to 10 business days.

Kindly check your inbox (and junk/spam folder) for our message so we can assist you further.

Best,
Erika
MYJS Customer Care

Valutata 5 stelle su 5

Beautiful earrings!

I keep coming back for more of these gorgeous crystal earrings!
I’d seen them advertised and thought I’d try them. I was not disappointed! Beautiful colours which catch the light and are just stunning! Even the price is great!

25 marzo 2025
Valutata 1 stelle su 5

Order still not received

Order still not received. No updates.. nothing. Beginning to think scam site! Buyer beware

24 febbraio 2025
Logo di My Jewellery Story

Risposta di My Jewellery Story

Hi Carole,

I’m sorry to hear that you haven’t received your order yet. I’ve checked on this for you, and your order was already shipped out. Since our products are dispatched from our Sydney headquarters, they require a 4-6 day transfer to our UK office before being handed over to Royal Mail, which then delivers within 1-3 days.

Please check your email for the tracking details we sent. If you don’t see it in your inbox, kindly check your spam or junk folder as well. If you still need assistance, let me know, and I’d be happy to help.

Best,
Erika
MYJS Customer Care

Valutata 5 stelle su 5

Bella earrings

Bella earrings arrived within the stated delivery time. Nicely packaged.
These are replacements. I am looking forward to buying more colours. Love wearing them and always get compliments.
Only downside is when I bought them last they were £14.99 and now they are £24.99.

28 gennaio 2025
Valutata 5 stelle su 5

Great sparkle

Great service and quick delivery. I bought 2 pairs of earrings, and they arrived well packaged and presented. I loved both sets, and can't wait to wear them. Beautiful colours, well made and great sparkle. Look much more than I paid for them. Very pleased. Tempted to by more now

27 gennaio 2025
Valutata 1 stelle su 5

How can I review something I have not…

How can I review something I have not received?

26 gennaio 2025
Logo di My Jewellery Story

Risposta di My Jewellery Story

Hi Helen,

I completely understand your concern, and we're very sorry for the delay. Due to unforeseen circumstances and a backlog, our shipments are now scheduled to resume on February 8, 2025.

May I kindly ask if you're still willing to wait, or would you prefer that we issue a refund instead?

We sincerely apologize for this inconvenience and truly appreciate your patience.

Please let me know how you'd like to proceed or if you need any further assistance.

Kind regards,
Erika
MYJS Customer Care

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