Grub Club Pets | B Corp™ Recensioni 

726
TrustScore 5 su 5

4,8

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

HAD TERRIBLE PROBLEMS WITH GUT AND SKIN WITH OUR PUPPY FRENCHIE, AFTER 6 MONTHS OF LOOSE POO'S AFTER HER FIRST DINNER OF ALL DAY BUFFET HAD HER FIRST SOLID POO YIPPEE SKIN WAS BETTER TOO BUT HAVE SIN... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

My boy Oscar was always getting diarrhoea, getting me up in the night several times, it was really getting to me, Since being on this food I’m sleeping all night, huge bonus. And his poos are perfect,... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Rang and spoke to someone prior to making my order. Extremely happy as they were professional and friendly and very helpful . Follow up of emails to see how your pet is doing with transition of food... Leggi di più

Valutata 4 stelle su 5

This food has been great for our sensitive boy, his skin is loads better and he no longer smells! The service is great and the subscription makes it very easy to manage. Only thing I've noticed is he... Leggi di più

Dettagli dell'azienda

  1. Negozio di animali

Scritti dall'azienda

Grub Club produce a range of naturally hypoallergenic, insect-protein dog food and treats. All of our products are made in the UK and Ireland, and are great for sensitive dogs. Grub Club's insect dog food is great for dogs with sensitive tummies and food allergies or sensitivities. Insect protein is a highly digestible source of protein, which is great for supporting optimal gut health. Furthermore, as a novel protein, it's naturally hypoallergenic, making it great for dogs with any dietary sensitivities or allergies. Finally, insects also require a fraction of the land and water, and produce significantly less CO2 than traditional sources of meat, so they're also great for the environment! As a certified B Corp we aim to meet high standards of social and environmental performance, accountability, and transparency.


Informazioni di contatto

4,8

Eccellente

TrustScore 5 su 5

726 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
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4,8

Tutte le recensioni

(726)

161 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Excellent food, excellent service!

My dog loves both the wet and the dry food. He’s very difficult to please! I originally bought this as a novel protein to prevent my dogs allergies - and touch wood it seems to have worked. We had a problem with one of the deliveries, and the customer service was efficient, helpful and caring.

25 settembre 2025
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Risposta di Grub Club Pets | B Corp™

We love hearing this ... thank you so much for sharing 💛 So glad your pup’s enjoying both the wet and dry food (always a win when a fussy eater approves!) and even better that the switch to insect protein has helped keep those allergies at bay.

Really happy our team could get the delivery issue sorted quickly too. Thanks again for the lovely feedback and for being part of the Grub Club pack 🐶✨

Valutata 5 stelle su 5

Best insect based food for my Frenchies…

Best insect based food for my Frenchies in my opinion, they love it and it has really helped with their allergies

26 settembre 2025
Non scritta su invito
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Risposta di Grub Club Pets | B Corp™

Thank you so much for the lovely review 💛 So glad that Reggie & Ronnie are still loving their Grub and that it’s helped with their allergies... that’s exactly why we do what we do 🐶✨ Thank you so much for the ongoing support!

Valutata 5 stelle su 5

Will definitely buy again

The ordering and delivery process was simple and my bag of kibble and treats arrived quickly. My dog is allergic to everything and while she's not so fond of the treats, she loves the kibble so I'll order again.

11 settembre 2025
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Risposta di Grub Club Pets | B Corp™

Thank you so much for your awesome review WIlma 💛 We’re glad everything arrived quickly and even happier to hear your allergy-prone pup is loving the Grub! Sorry to hear the treats weren’t quite her thing, it might be worth trying out our soft-baked treats or Peanut Paws peanut butter bar 🐶✨ We really appreciate you ordering again!

Valutata 5 stelle su 5

Great food my tedster loves it

Great food my tedster loves it
No more tummy troubles
And packaging is all recyclable

12 settembre 2025
Non scritta su invito
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Risposta di Grub Club Pets | B Corp™

Thank you so much for the review! So happy to hear Tedster is still loving his Grub :)

We've designed our products for sensitive pups, especially tummy troubles or gut sensitivities to it's great that Tedster is doing so well.

As usual, if there's anything you need, you know where to find us :)

Valutata 5 stelle su 5

Phenomenal customer service

Phenomenal customer service, I had an issue of my own making but the team helped me solve it anyway!

My dog absolutely adores his food as well.

11 settembre 2025
Non scritta su invito
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Risposta di Grub Club Pets | B Corp™

Thanks Ciaran - delighted to hear your pup's getting on so well with the Grub and you've had a great experience with Team GC - we love it!

Valutata 4 stelle su 5

Sylvester is doing really well on this…

Sylvester is doing really well on this food he has sink issues off meds and is clearing up

28 agosto 2025
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Risposta di Grub Club Pets | B Corp™

That’s fantastic news... thank you for sharing 💛 We’re so glad to hear Sylvester’s skin is clearing up and that he’s doing so well on his Grub 🐶✨ Stories like this make our day! As a small team, we'd love to get more feedback about how we can turn that 4 star into a 5 star review :) We're always looking to improve :)

Valutata 4 stelle su 5

I have been purchasing your food for…

I have been purchasing your food for quite a while but I really think you should consider your delivery options. Roger from Evri was good he always is but it's not a great service on the whole and it doesn't improve your image

11 settembre 2025
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Risposta di Grub Club Pets | B Corp™

Hi Wendy

Thanks so much for leaving us a review! We really appreciate your feedback on the delivery service and are proud that we deliver 99%+ of our orders within our stated delivery timelines of 2-4 days. If there's ever a courier delay associated with your order, please do reach out to us ASAP and we will always sort out any issues within our control (i.e. sending replacements and handling any communication with couriers to resolve things without any stress).

Looking at your last delivery, I can see that it arrived within our time frames so that's a positive! If there's ever any delays, please do get in touch.

So glad Jet is still loving his Grub! Thanks for the continued support

Team GC

Valutata 5 stelle su 5

I appreciate the ease with which I can…

I appreciate the ease with which I can re-schedule deliveries on my subscription - I never seem to get the intervals quite right and sometimes need to refill the food container asap. This has always worked well, and my dog loves the food and seems to be doing well on it.

28 agosto 2025
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Risposta di Grub Club Pets | B Corp™

Thank you so much for the lovely review Anneliese 💛 We’re really glad the flexible subscription works well for you ... we know pups don’t always stick to a perfect schedule! Even better to hear your dog is loving their grub and thriving on it 🐶✨ As usual, if there's anything you need, you know where to find us!

Valutata 5 stelle su 5

Excellent quick service

Excellent quick service, Hattie loves her All day Buffet food

13 agosto 2025
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Risposta di Grub Club Pets | B Corp™

Thanks so much for the lovely review 💛 We’re thrilled Hattie is loving her All Day Buffet and glad the service was spot on too. Big tail wags from all of us at Grub Club 🐶✨

Valutata 5 stelle su 5

Grub Club

Have been buying the food and treats for a couple of years.My border terrier has atopy and is/used to be a finicky eater.

13 agosto 2025
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Risposta di Grub Club Pets | B Corp™

Thank you so much for being with us over the years 💛 It’s wonderful to hear your Border Terrier is enjoying the Grub, especially knowing they used to be a bit finicky! We’re so glad it’s helping alongside their atopy and that mealtimes are happier now 🐶✨

Valutata 5 stelle su 5

Very fast delivery

Very fast delivery. Rodney loves this food and his stomach problems started to improve immediately and after the 1st week perfect I'm so pleased. Thank you.

2 agosto 2025
Non scritta su invito
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Risposta di Grub Club Pets | B Corp™

hat’s such brilliant news ... thank you for sharing 💛 We’re so glad Rodney is loving his grub and that his tummy has already settled so quickly. Stories like this make our day 🐶✨

Valutata 5 stelle su 5

Saffron Loves Her Food – and So Do We!

We've come back to Grub Club after trying other brands on our vet's advice — and honestly, we wish we never left. Saffron loves the food, and with help from Club Clubs Team, we've customized her portions to manage her weight effectively.

She's doing so much better now: her allergies have improved, she's licking her paws less, and we’re hopeful we can reduce her Apoquel dose soon. The bowl’s never full for long — she’d eat the whole bag if we let her!

Huge thanks to the Grub Club team for all the support over the years. We couldn’t be happier!

31 luglio 2025
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Risposta di Grub Club Pets | B Corp™

Hey Simon, thanks so much for leaving this awesome review. We’re over the moon to hear that Saffron is thriving again, with her allergies settling and those paws getting a well-deserved break 🐾 It’s brilliant to know she’s enjoying her meals and that her weight is on track. We’ll take being her favourite “empty bowl makers” any day! Thanks for trusting us and letting us be part of her journey.

So good to have you guys back :)

Valutata 5 stelle su 5

Delivery company lost my grub

Delivery company lost my grub, while they were messing around grub club sent me a replacement, they replied to every email with speed and efficiency. Very impressed with the customer service and my pups love their grub!

29 luglio 2025
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Risposta di Grub Club Pets | B Corp™

Thank you so much for your kind words Ann 💛 We’re sorry the courier caused a hiccup, but so glad we could get a replacement out quickly and keep those bowls full 🐶✨ Hearing that Mac & Arthur love their Grub (and that you’re happy with our service) means the world to us!

Valutata 5 stelle su 5

Kibble that actually works for HA dogs …

Only kibble I’ve found that actually works for my girl and doesn’t set off her allergies!! Nothing else has ever worked as well as grub club for my missy ! If you’ve tried everything and had no luck I’d definitely recommend grub club !

1 agosto 2025
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Risposta di Grub Club Pets | B Corp™

This is amazing to hear Mia... thank you for sharing 💛 We know how tough it can be finding the right food for an allergy-prone pup, so it makes us so happy that Missy is thriving on her Grub. Huge thanks for the recommendation too, it means the world to us 🐶✨

Valutata 5 stelle su 5

No more itchy dog

I was dubious about trying Grub Club , but so glad I gave it a go Beans 13 year old beagle suffers from hot ,itchy dry skin and is constantly scratching and nibbling herself .
After being on Grub club for about a month her skin has improved so much and she has basically stopped scratching and nibbling .
She loves her her Grub Club
5⭐️ from Beans the beagle

29 luglio 2025
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Risposta di Grub Club Pets | B Corp™

This is wonderful to hear Erica ... thank you for giving Grub Club a go! 💛 We’re so glad Beans is enjoying her food and that her skin has improved so much in just a month. Hearing that she’s more comfortable and no longer scratching is the best news 🐶⭐ Sending lots of love (and ear scratches) to Beans from all of us!

Valutata 5 stelle su 5

Saw a tv article quite a while ago…

Saw a tv article quite a while ago about sustainable protein sources for human consumption and this was based on insects, so when I saw Grub Club I was very keen to see how it would be, we have two dogs, a young Olde English Bullgogge and an elderly Patterdale, so we have an age gap and a breed difference for comparison.
Both dogs are now thriving on Grub Club, healthy digestive systems, great “poop” consistency, shiny coats, clean breath…essentially it’s everything I’ve always wanted in a dog food, my dogs love it, its a sustainable food source, it’s not expensive (even better on subscription) when you see the benefits it brings.

29 luglio 2025
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Risposta di Grub Club Pets | B Corp™

Wow – what a brilliant review to read! 💛 It’s amazing to hear that both your Olde English Bulldogge and your Patterdale are thriving on Grub Club. Healthy digestion, shiny coats, clean breath and perfect poops is exactly what we’re aiming for 🐶 We’re also thrilled you value the sustainability side and that it works for both your dogs (and your budget!). Thank you for being part of the Club.

Valutata 5 stelle su 5

Onto the wet food now!!

Onto the wet food now!!

With the launch of GC's wet food, we have now moved onto a full GC diet. Dogs are loving the wet food.

5 agosto 2025
Non scritta su invito
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Risposta di Grub Club Pets | B Corp™

That’s fantastic to hear! 🎉 We’re so happy the whippets are loving the wet food and that they’re now enjoying a full Grub Club diet. Here’s to many more delicious, tail-wagging mealtimes 🐶💛

Valutata 5 stelle su 5

From Jasper and Paddy 🐩🐩

I think you’re good and your service is wonderful … as do my two Poodles! Thank you 😊🐩🐩

29 luglio 2025
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Risposta di Grub Club Pets | B Corp™

Thanks so much for the lovely review, Judith 💛 We’re so glad your two poodles are loving their Grub... and that you’ve been happy with our service too. Big tail wags from all of us! 🐶

Valutata 1 stelle su 5

THIS COMPANY IS SCAMMING PEOPLE!!!!

THIS COMPANY IS SCAMMING PEOPLE!!!!! THERE PRODUCTS ARE TERRIBLE THEY HAVE MOUTAINS OF FILLERS IN THEM AND ITS ABSOLUTELY RUBBISH!!!!! STAY WELL AWAY FROM THIS COMPANY!!!!! THERE IS A REASON WHY YOU CANT REPLY TO THEM AND THEY ARE LIEING THE ONLY REASON I GOT A REFUND WAS BECAUSE I PUT A REVIEW UP!!!!!

1 agosto 2025
Non scritta su invito
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Risposta di Grub Club Pets | B Corp™

Hi Eamond,

We're not scamming anyone. Your subscription was not cancelled before the order was processed. You emailed us to let us know at 11h27 and by 13h22 your refund was already processed and the order cancelled.

Within that time, you chose to send 7 emails to our team in all CAPS saying how we were scammers after we'd already let you know that your refund would be processed.

Looking at your Trustpilot profile, it seems like every company you deal with is "scamming" you and we're not the only ones you've tried to threaten with aggressive emails.

We hope you're doing ok!

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