Grub Club Pets | B Corp™ Recensioni 

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TrustScore 5 su 5

4,8

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Valutata 5 stelle su 5

I absolutely love the idea behind Grub Club! My dog has a chicken allergy, so finding a good alternative protein source is always a priority for us, and insect protein is a brilliant idea. The custo... Leggi di più

Valutata 5 stelle su 5

Reasonable price for a good quality food without all the fillers and additives. I like that there are wet and dry options so I can vary my dogs meals. Easy to adjust the subscription and delivery is f... Leggi di più

Valutata 5 stelle su 5

HAD TERRIBLE PROBLEMS WITH GUT AND SKIN WITH OUR PUPPY FRENCHIE, AFTER 6 MONTHS OF LOOSE POO'S AFTER HER FIRST DINNER OF ALL DAY BUFFET HAD HER FIRST SOLID POO YIPPEE SKIN WAS BETTER TOO BUT HAVE SIN... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

This food has been great for our sensitive boy, his skin is loads better and he no longer smells! The service is great and the subscription makes it very easy to manage. Only thing I've noticed is he... Leggi di più

Dettagli dell'azienda

  1. Negozio di animali

Scritti dall'azienda

Grub Club produce a range of naturally hypoallergenic, insect-protein dog food and treats. All of our products are made in the UK and Ireland, and are great for sensitive dogs. Grub Club's insect dog food is great for dogs with sensitive tummies and food allergies or sensitivities. Insect protein is a highly digestible source of protein, which is great for supporting optimal gut health. Furthermore, as a novel protein, it's naturally hypoallergenic, making it great for dogs with any dietary sensitivities or allergies. Finally, insects also require a fraction of the land and water, and produce significantly less CO2 than traditional sources of meat, so they're also great for the environment! As a certified B Corp we aim to meet high standards of social and environmental performance, accountability, and transparency.


Informazioni di contatto

4,8

Eccellente

TrustScore 5 su 5

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4,8

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163 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

From Jasper and Paddy 🐩🐩

I think you’re good and your service is wonderful … as do my two Poodles! Thank you 😊🐩🐩

29 luglio 2025
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Risposta di Grub Club Pets | B Corp™

Thanks so much for the lovely review, Judith 💛 We’re so glad your two poodles are loving their Grub... and that you’ve been happy with our service too. Big tail wags from all of us! 🐶

Valutata 1 stelle su 5

THIS COMPANY IS SCAMMING PEOPLE!!!!

THIS COMPANY IS SCAMMING PEOPLE!!!!! THERE PRODUCTS ARE TERRIBLE THEY HAVE MOUTAINS OF FILLERS IN THEM AND ITS ABSOLUTELY RUBBISH!!!!! STAY WELL AWAY FROM THIS COMPANY!!!!! THERE IS A REASON WHY YOU CANT REPLY TO THEM AND THEY ARE LIEING THE ONLY REASON I GOT A REFUND WAS BECAUSE I PUT A REVIEW UP!!!!!

1 agosto 2025
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Risposta di Grub Club Pets | B Corp™

Hi Eamond,

We're not scamming anyone. Your subscription was not cancelled before the order was processed. You emailed us to let us know at 11h27 and by 13h22 your refund was already processed and the order cancelled.

Within that time, you chose to send 7 emails to our team in all CAPS saying how we were scammers after we'd already let you know that your refund would be processed.

Looking at your Trustpilot profile, it seems like every company you deal with is "scamming" you and we're not the only ones you've tried to threaten with aggressive emails.

We hope you're doing ok!

Valutata 5 stelle su 5

It’s been a miracle food for my dog

My GSD dog was so ill with IBD & also had two other conditions, he lost so much weight I was so worried & so was the vet that he would not make it. Tried everything including medication but he didn’t improve. Someone told me to try Grub Club which I did & as soon as he started it he seemed to improve and now has put on 4kg in about 2 1/2 months. I never dreamt he’d each kibble as he’d always been a fussy eater with a sensitive stomach. I am over the moon and would say that this insect based diet has saved his life. Thank you so much.

25 luglio 2025
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Risposta di Grub Club Pets | B Corp™

Hi Carole, thank you so much for sharing this. We're genuinely moved by your story 💛

We're so happy to hear your boy is doing better and has gained weight after such a difficult time. IBD can be incredibly hard to manage, so it's amazing to know Grub Club has helped him turn a corner.

Our team (and our vet, Beccy!) put a lot of thought into creating something gentle, digestible and complete for dogs with sensitive tummies. Stories like yours make it all worth it 🐶✨

Sending you both a big virtual hug, thank you again for trusting us!

Valutata 5 stelle su 5

Excellent Customer Service

Excellent Customer Service. Recently had an issue with some dry food and received a prompt reply and replacement food. Have also received prompt replies to other queries.

4 luglio 2025
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Risposta di Grub Club Pets | B Corp™

Hi Richard, Thanks so much for the lovely review 💛

We’re really glad we could sort things quickly for you. Our customer care team is here to make life easier for both you and your pup, so it's great to hear you’ve had a positive experience.

If you ever need anything else, you know where to find us 🐶✨

Valutata 5 stelle su 5

This is the only dry dog food our dog…

This is the only dry dog food our dog will eat and it's packed with protein, so well done Grub Club.

2 luglio 2025
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Risposta di Grub Club Pets | B Corp™

Hi Joan, That’s what we love to hear 🐶💛

Thank you for the kind words! We’re so glad your dog is enjoying the food and getting all that good protein in. Big high five from the whole team and an even bigger tail wag to your pup 🐾

Valutata 5 stelle su 5

Finding a quality food that my hyper…

Finding a quality food that my hyper sensitive dog loves. Delivered to my door, that I can pause- or speed up when it’s delivered. And brilliant customer service and support

3 luglio 2025
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Risposta di Grub Club Pets | B Corp™

Hi Valerie, This is such lovely feedback, thank you! 💛

We know how hard it can be to find the right food for sensitive dogs, so we're over the moon to hear your pup is loving Grub Club. And it’s great to know our flexible delivery and support have made things easier for you too 🐶📦

We’re always here if you need anything at all!

Valutata 5 stelle su 5

Fantastic Product and Service!!

My dog suffered from extreme allergies. Grub Hubs wet food has been a godsend as she finds it tasty and it doesnt trigger an allergic response. Her allergies have now totally subsided. The subscription element is fantastic too!

15 luglio 2025
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Risposta di Grub Club Pets | B Corp™

Hi Chris, This is amazing to hear. thank you so much for sharing 💛

We’re thrilled that our wet food has helped calm your dog’s allergies and that she’s enjoying every bite. Hearing that it’s both tasty and gentle is exactly what we hope for 🐶

So glad the subscription is working well for you too. Big love from the whole Grub Club team!

Valutata 5 stelle su 5

Happy pet

My dog’s enjoys the wet and dry food. Her digestive
problem has gone. She also loves the chew sticks. Best of all is the fact that her health has improved and digestive system has calmed down.

2 luglio 2025
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Risposta di Grub Club Pets | B Corp™

Thank you so much for the lovely review 💛

We’re thrilled to hear your dog is enjoying the wet food, dry food, and chew sticks. Even better to know her digestive issues have cleared up and her overall health has improved. That’s exactly what we hope to achieve for every pup 🐶

We really appreciate you taking the time to share this!

Valutata 5 stelle su 5

Really happy with this food

Really happy with this food, my French bulldog has a lot less itching, and doesn’t throw up anymore, he was always being sick on his previous food, he seems much happier now

26 giugno 2025
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Risposta di Grub Club Pets | B Corp™

Thank you so much for sharing this 💛

We’re so glad to hear your Frenchie is doing better. Less itching and no more sickness is such a win, and it’s amazing to know he’s feeling happier overall. That’s exactly what Grub Club is here for 🐶 We have thousands of Frenchies thriving on our food so we're really happy we can make such a positive impact on so many sensitive pups!

Big hugs to your lovely boy from all of us!

Valutata 5 stelle su 5

Our dog has a meat intolerance

I have been slowly moving over to Grub Club as our previous dog food supplier has dropped their vegetarian option, leaving Salmon as their only suitable option. After looking for suitable alternatives, Grub Club came up as offering both wet and dry hypoallergenic foods.
So far all is going well with today being her first day on all Grub Club wet food.

19 giugno 2025
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Risposta di Grub Club Pets | B Corp™

Thanks so much for sharing your journey with us Bryan 💛

We’re really glad you found us and it’s great to hear the transition is going smoothly so far. Our wet food is designed to be gentle on sensitive tummies while still being super tasty, so fingers crossed your pup continues to thrive 🐶

We’re here if you need any support along the way!

Valutata 5 stelle su 5

Grub Club are a great company to buy my…

Grub Club are a great company to buy my dog food from. They inform you when the next order is due to be dispatched. You can delay it if you want to ….or get it earlier than planned. Both very easy to do. My dog required insect food and Grub Club were there for me ! He was a fussy eater before changing his diet, but now loves his food. So, thank you Grub Club.

13 giugno 2025
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Risposta di Grub Club Pets | B Corp™

Thank you so much for the wonderful feedback Sheena 💛

We’re so glad to hear our flexible subscription has made things easy for you, and even happier to know your pup is thriving on his new insect-based diet. Hearing that a fussy eater is now loving mealtimes is music to our ears 🐶

Thanks again for trusting us and being part of the Grub Club pack!

Valutata 5 stelle su 5

Dependable

Dependable, fantastic service great products, game changer would definitely recommend 👍

12 maggio 2025
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Risposta di Grub Club Pets | B Corp™

Thank you so much for the amazing review 💛

We’re thrilled to hear Grub Club has been a game changer for you and your pup. Really appreciate the recommendation and support 🐶👍

Valutata 5 stelle su 5

My dog LOVES Grub Club

My dog LOVES Grub Club. She gets so excited for her delivery each month, she even tears the box open!

We changed her to a hypoallergenic diet to help with her sore, itchy skin. It's worked a treat! Her skin has cleared up and her fur is softer and thicker than ever.

8 maggio 2025
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Risposta di Grub Club Pets | B Corp™

What an awesome review Emily... thank you so much 💛

We love hearing how excited your pup gets for her delivery (we're picturing the box carnage already!) and it's even better to know the hypoallergenic switch has helped her skin and coat so much 🐶✨

Big hugs to your superstar unboxer from all of us at Grub Club!

Valutata 5 stelle su 5

Grub club is great

Grub club is great, they are always there to help you if you have a question. The staff are lovely and friendly. I have a very fussy whippet called poppy that is very fussy it's the first time I've been able to feed both my dogs on the same food. Oscar my Yorkshire shared his grubs but recently I've ordered for both, they really do love it. Great product. Thank you 😊

13 maggio 2025
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Risposta di Grub Club Pets | B Corp™

This is such a lovely review Caroline, thank you so much 💛

We’re so glad to hear Poppy and Oscar are both loving their Grub Club meals! It’s no small win getting a fussy whippet and a Yorkie on the same food, so we’re thrilled it’s working for both of them 🐶🐶

Thanks for the kind words about the team too, we’re always here if you need anything. Big cuddles to Poppy and Oscar from all of us! 😊

Valutata 5 stelle su 5

Very impressed with Grub Club!!

Update on 26/06/2025: My dog has now been on Grub Club for about 6 weeks and he no longer has itchy skin, so it was definitely just a short lived reaction due to changing his food. Absolutely delighted.

I have a dog that struggles with itchy skin and allergies. I contacted Grub Club to ask if I could purchase a smaller sample size than what was available on the website to test if their product works for him, and was blown away by their customer service!! They shipped a sample box to me on the same day, which I received really quickly. The sample included dry food, calming sticks and two flavours of their wet food. They also asked me to provide feedback on how my dog gets on with their food, which shows a level of integrity you don't see much these days. After a week of using it, this is what I can say:

It's clearly a high quality product, his digestion difficulties eased, he's eating way less grass than he was and I can see that he feels way more comfortable in his body. He's more relaxed and loves to frolick in the grass now ha-ha. The only slight hiccup is he did get a little more itchy, but I'm not sure if that's down to him getting used to the food change (as he had the same reaction when I changed his food previously to a vet recommended short-term hypoallergic) or his allergies, but I'm going to keep him on it to see if it evens out. The wet food smells very flavourful, not at all bland and my dog was about ready to eat the bowl along with it. The calming sticks work a bomb! He fell asleep face planted in the sofa and stayed there for over an hour lol. He gets very excited whenever I give him one now.

Overall, very happy with the food, and strongly recommend it.

13 maggio 2025
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Risposta di Grub Club Pets | B Corp™

Thank you so much for this incredible review 💛

We’re absolutely delighted to hear how well your pup is getting on with Grub Club. From improved digestion to less grass-munching to those amazing calming-stick naps, it sounds like he's feeling so much better in himself 🐶🌿

You're right that some dogs can experience a bit of extra itching during a food transition, especially if they have a history of sensitivities. We really appreciate you giving it time and are thrilled to hear his skin has now settled.

Thank you again for your lovely feedback and support. Sending big cuddles to your happy, relaxed boy 😊

Valutata 5 stelle su 5

Highly Allergic Pooch Food

My highly allergic pooch Tigger loves her Grub Club. This has helped control her allergy to meat proteins and she is thriving. I recently introduced the Sit Roll Treats and Peanut Paws Bar for use as high value training food - well it’s so high value she’s obsessed! Customer Service is also excellent

12 maggio 2025
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Risposta di Grub Club Pets | B Corp™

Thank you so much for the lovely review 💛

We’re thrilled to hear that Tigger is thriving on Grub Club and that it's helping manage her allergies. It’s always a win when a sensitive pup finds something that works... and even better when they’re obsessed with the treats too 🐶

So glad you're enjoying the training range and happy to hear our customer service has been on point. Big high-paw to Tigger from all of us! 🐾

Valutata 5 stelle su 5

Can’t rate grub club enough

Can’t rate grub club enough. Been using them for over a year now. Had tried other insect based diets however they were not UK based and my dog was not that impressed. She is allergic to animal protein so it was really important I found a good insect based food. She loves grub club. The customer service is always excellent and I’m delighted they’re now B corp certified.
Yay for 🐛 🐜 🥳

5 maggio 2025
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Risposta di Grub Club Pets | B Corp™

This absolutely made our day, thank you so much 💛

We're so happy you've found the right fit for your pup, especially with those tricky protein allergies. It means a lot to hear she’s loving Grub Club and that we've stood out from other insect-based options 🐶

Thank you for sticking with us and for the kind words about our customer service. And yes... big yay for the B Corp badge and for bugs 🐛🐜🥳

Valutata 5 stelle su 5

Great food

The food has been a game changer. My boy has a lot of digestive issues, suffering with acid reflux, vomiting, reoccurring upset tummy. He was also prone to chewing his feet due to seasonal allergies. Since moving to grub club biscuits, initially and now wet food, his problems have all stopped. He is very healthy and well managed. We tried various hypoallergenic options from the vet which he really didn’t like so this has been amazing for him.

7 maggio 2025
Non scritta su invito
Valutata 4 stelle su 5

Never had an issue with this company.

Never had an issue with this company.
Easy to set up subscription, easy to make changes and you always get an email to advise when the next shipment is near due in case you need to make changes.
Kibble size is average, I was told that there were plans to bring out a smaller kibble too but still no sign of that yet. Would have been handy for my two small doggos!
First, my dogs liked this food but now, they seem to have gone off it, it didn't make any difference to one of my dogs allergies but i think she is more environment than food allergy.
So now, one of them just doesn't want to eat it anymore I have had to cancel my subscription ( she would even eat it mixed with other food - she would pick out the other food and leave the grubpets! )
I have no hesitation in recommending this food, ( whilst your dogs will actually eat it! ) in comparison with other subscriptions it is around the same price point as many.
Maybe if the smaller kibble comes out i may try again as this could possibly be putting her off.

7 maggio 2025
Non scritta su invito
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Risposta di Grub Club Pets | B Corp™

Thanks so much for your thoughtful review — we really appreciate you being part of the Grub Club pack, and we’re glad to hear you found the subscription easy to manage and the service smooth 🐾

We’re sorry to hear your pup went off the food, sometimes this can happen. There's a few things you can try here:

1) Warming the food slightly can help release more aroma

2) Mixing in a bit of warm water to create a gravy-like texture

3) Adding a small spoon of something high-reward (like our Peanut Paws bar, or even a sprinkle of their favourite treat)

4) Rotating flavours or feeding smaller, more frequent meals for variety

5) you could try our new wet food range as a tasty topper - feel free to get in touch via email and we can send you a mini taster pack to try with the pups.

And you're right, sometimes skin irritation can be environmental rather than food-related.

The note on kibble size is really helpful — you’re spot on that a smaller kibble could make a difference for some pups. It’s still in our product development pipeline, but as a small independent business, it takes us a bit longer to launch new products given the amount of investment needed to do it all at once! Hopefully we'll get there soon :)

Thanks again for the kind words and for giving Grub Club a go — and if you ever decide to give us another try in future, we’ll be here 🐶💚

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