Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Scopri cosa dicono le persone

Valutata 1 stelle su 5

⚠️ WARNING – My Fox Bag / Shop App More than ONE MONTH after ordering, my Fjallraven Lada Sweater Dark Navy has still not arrived in Quito, Ecuador. They shipped it and now refuse any responsibil... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

First time ordering from ‘My Fox Bag’, finding the choice amazing! I chose the Lavender Fjallraven Kanken 15” laptop backpack. I had a query which to my delight and relief, was answered by a human bei... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I love Kanken bags. This size is great for college or work. Carries A4 size files, books & more. Kanken is known for their vibrant colours but I got an unusual design & colour. Bought the shoulder str... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

- Bought the bags on the 19th August. - Reached my mailbox in Singapore on the 31th August - Bags are authentic, new, and undamaged. Very happy with my purchase and how fast they arrived. Price i... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di borse e valigie
  2. Negozio di abbigliamento e attrezzature outdoor

Informazioni fornite da varie fonti esterne

Official Fjällräven Kånken Bag stockist offering a wide range of styles & colours. Free worldwide delivery. 20% non-EU orders. Easy returns. Formerly My Kanken Bag.


Informazioni di contatto

4,2

Molto buono

TrustScore 4 su 5

370 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

Ha risposto al 66% delle recensioni negative ricevute

Solitamente risponde entro 2 settimane

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,2

Tutte le recensioni

(370)

22 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Shipping to Indonesia on holidays is…

Shipping to Indonesia on holidays is quite fast 21 days. Love it!!

25 dicembre 2022
Non scritta su invito
Logo di My Fox Bag

Risposta di My Fox Bag

Hey!

Thanks so much for the amazing review, we really appreciate your custom.

Kind regards,

Jordan.

Jordan.

Valutata 5 stelle su 5

Would shop again!

The back pack I wanted was in stock, I ordered 1 week before Chirstmas not expecting it to arrive (due to RM strikes) but My Fox Bag despatched my order quickly and my back pack arrived in the 48hr window as promised. I also got about £15 off the RRP so successful order I'd say!

18 dicembre 2022
Logo di My Fox Bag

Risposta di My Fox Bag

Hey!

Thanks so much for the amazing review, we really appreciate your custom.

Kind regards,

My Fox Bag

Valutata 3 stelle su 5

I cannot use the voucher as first time…

I cannot use the voucher as first time buyer

29 dicembre 2022
Non scritta su invito
Logo di My Fox Bag

Risposta di My Fox Bag

Hi,

You can use the voucher against your first full price purchase, even if this is your 2nd purchase so please keep hold of it! The voucher applies to full price products, so would not have applied to the sale item you were purchasing. You can still use the voucher off your next order though, if the item is full price.

Kind regards
My Fox Bag

Valutata 5 stelle su 5

Worth the wait

Relatively fast delivery with the strike to Indonesia, took a month to reach my place. I got the price almost half of the price here in Indonesia. Worth the wait.

23 dicembre 2022
Non scritta su invito
Logo di My Fox Bag

Risposta di My Fox Bag

Hello Adhinda,

Thanks for the amazing review, we are so glad you chose to shop with us! That's great to hear that delivery was not too affected!

Kind regards,

My Fox Bag.

Valutata 5 stelle su 5

It was a very easy purchase

It was a very easy purchase. Its an original product. Follow the sale seasons.

30 novembre 2022
Logo di My Fox Bag

Risposta di My Fox Bag

Hello Melek,

Thanks for the amazing review, we are so glad you chose to shop with us!

Kind regards,

My Fox Bag.

Valutata 5 stelle su 5

Highly recommended online retailer

The items were ordered at the end of November, and were shipped very quickly. Arrived in Australia in just over 2 weeks during this busy period. I was concerned about the quality of the backpacks due to the lower prices, but these are genuine Fjallraven. So overall a fantastic experience.

4 dicembre 2022
Logo di My Fox Bag

Risposta di My Fox Bag

Hello Ella,

Thanks for the amazing words, we are over the moon that you loved our service.

Thanks,

My Fox Bag.

Valutata 5 stelle su 5

Excellent product

Excellent product, Kanken 15inch, at a very good price. No issues with delivery. Recommend.

1 dicembre 2022
Logo di My Fox Bag

Risposta di My Fox Bag

Hello Inger,

Thanks for the amazing words, we are over the moon that you loved our service.

Thanks,

My Fox Bag.

Valutata 5 stelle su 5

Fast delivery, love the product

Delivery was quite fast though I ordered during the Black Friday sale and there were the Royal Mail strikes. Really love the bag too its great!!

19 novembre 2022
Logo di My Fox Bag

Risposta di My Fox Bag

Hello Sumi,

Thanks for the amazing review, we are so glad you chose to shop with us!

Kind regards,

My Fox Bag.

Valutata 5 stelle su 5

The parcel arrived very quickly as…

The parcel arrived very quickly as promised and packaging in good condition. It is Christmas pressie so expecting recipient to be very pleased with my gift.

18 novembre 2022
Logo di My Fox Bag

Risposta di My Fox Bag

Hello Glynis,

Thanks for the amazing words, we are over the moon that you loved our service.

Thanks,

My Fox Bag.

Valutata 1 stelle su 5

Still didn't get the package

Still didn't get the package, and get no information about it.

22 novembre 2022
Logo di My Fox Bag

Risposta di My Fox Bag

Hello,

After checking this order, I can see it was delivered a couple of days after.

We apologise for the delay, but unfortunately this is out of our hands. There is currently a backlog in the Royal Mail network - all services have been greatly affected, due to the ongoing strike action combined with the surge in parcel deliveries over the Black Friday and Christmas period.

Thanks

Valutata 5 stelle su 5

Quick shipping to Chile. Highly recommended!

I bought a Fjallraven Kanken No. 2 Laptop backpack in all black. It took 2 weeks and a half to arrive to Chile (South America). Fast free shipping from the UK, excellent experience. I love my bag and I'd highly recommend buying from this store. Thank you!

2 novembre 2022
Non scritta su invito
Logo di My Fox Bag

Risposta di My Fox Bag

Hello Coni,

Thanks for the kind words, we truly appreciate it, we look forward to see you shopping with us next time :).

Thanks,

Team MFB x

Valutata 2 stelle su 5

i was not satisfied with customer service

i was not satisfied with customer service. the replies came slowly and not helpful at all until i commented on social media about it

30 settembre 2022
Logo di My Fox Bag

Risposta di My Fox Bag

Hello,

I am truly sorry about this, we deal with a high volume of orders and messages on a daily basis and we cannot get right to them straight away.

We hope this does not affect your decision to shop with us in the future. We appreciate your business.

Thanks

Valutata 5 stelle su 5

Great value and great bag!!!

Great value and great bag. I was recommended this website by the fjallraven kanken store in Manchester as the bag I wanted was out of stock in store. I was so happy to get the bag I wanted and at a great price. Postage was on time and the customer service was excellent.

1 ottobre 2022
Logo di My Fox Bag

Risposta di My Fox Bag

Hi,

We're really pleased to hear you're so happy with your purchase and the service provided!

Thank you for taking the time to leave this excellent review.

MFB

Valutata 5 stelle su 5

im glad i ran into myfoxbag when i was…

im glad i ran into myfoxbag when i was looking for a legit kanken online! it's such a good deal because i got it with such a big discount and the site also offers free shipping. it also only took 1 wk which was faster than i thought since it's free shipping and from the UK

29 settembre 2022
Logo di My Fox Bag

Risposta di My Fox Bag

Hi,

We're really pleased to hear you're so happy with your purchase and the service provided!

Thank you for taking the time to leave this excellent review.

MFB

Valutata 5 stelle su 5

easiest place to buy fjallraven

easiest place to buy fjallraven with many choices of colors, best price and kudos for free shipping around the world. thanks!

18 settembre 2022
Logo di My Fox Bag

Risposta di My Fox Bag

Hi,

We're really pleased to hear you're so happy with your purchase and the service provided!

Thank you for taking the time to leave this excellent review.

MFB

Valutata 5 stelle su 5

Excellent

Order fulfilled quickly and great quality product

22 settembre 2022
Logo di My Fox Bag

Risposta di My Fox Bag

Hi,

We're really pleased to hear you're so happy with your purchase and the service provided!

Thank you for taking the time to leave this excellent review.

MFB

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