We picked up a screw in our front tyre on the M1 while returning from Holiday on Saturday morning. I had 2 little children who just wanted to get home after a long trip. They were very busy being a Sa... Leggi di più
L'azienda ha risposto
Westfield Coomera 109 Foxwell Road Enter off, Creek Road, 4209 Coomera, QLD, AU
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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We picked up a screw in our front tyre on the M1 while returning from Holiday on Saturday morning. I had 2 little children who just wanted to get home after a long trip. They were very busy being a Sa... Leggi di più
L'azienda ha risposto
Was amazing customer service and support towards helping with an oil leak and Tyres on my partner’s car. Big thanks to lucky
L'azienda ha risposto
As a Car Dealer and Rent a Car operator, I have been using MyCar for our Fleet Servicing. Always been good until now. But this branch, first time going there, charged $120 more than usual and didn't h... Leggi di più
from booking a service, drop off is easy convient and always friendly even if busy. they always call if they find anything else thats not in the service, confirm price and work. I can not fault them.... Leggi di più
Scritti dall'azienda
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Westfield Coomera 109 Foxwell Road Enter off, Creek Road, 4209, Coomera, QLD, Australia
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I paid for tyre rotation and didn’t receive it, I asked them to look at something that was making a noise and they didn’t.
My light grey leather drivers seat was very dirty at pick up. Presumably didn’t use a seat cover.
My vehicle was booked in for a specific service, which required my car to be there all day. I am also planning a long road trip, which I told the person at the time of booking, so I needed a thorough check and service. I dropped my car off at 8am and was contacted to collect it at 4:45pm. When I collected my car, I was told that they didn’t have the tools to carry out the specific element of the service (the one discussed prior to booking in), they did all other service elements but not that specific job and I’d need to go to another mechanic or the manufacturer to have it done. The make and model was known prior to bringing the car in as I phoned to book it in to discuss what was needed prior to the service. At no stage was I told that you may or may not have the tools to complete the specific service. What a waste of my time. I now have to book my car in somewhere else and have no car for another full day. In addition, during the service, it was discovered that the rear break pads and rotors need to be replaced in the next 2-3000kms. Why did someone not call me when this was discovered to provide a quote and offer carry out the work? What a lost opportunity for you to be able to earn more money from one job. Especially knowing I have a long road trip coming up! Again, I now have the inconvenience of having to book in another service to have this done. But I certainly won’t be booking it in at MyCar.

Risposta di mycar Tyre & Auto - Coomera
I am happy with the service today. Thank you Adam and Mycar team.
Postponed due to cyclone. Rocked up at revised agreed time. Wasn’t on their books. They slotted me in. I gave a list of things needed to be done. Which anlso missed getting onto their books… Everything was done and it came in under my allotted budget which is always good for the modern day household. The lads at this location are ALWAYS super friendly, helpful and polite. This is the second car in 2 months to have been serviced here. (Have been coming here for 3 years.)
Couldn’t be happier.
Exceptional customer service. I got my dates mix up when booking, the staff on the front counter were so understanding and accommodating.
I will continue to Mycar at Coomera for all future car services.
I was happy that I could change the appointment for service due to illness and hospital admission of my wife.
I was prepared for the cost as I was advised in advance of the amount so could make arrangements.
Reception was goo and timely.
Only disappointment was that a significant amount of grease was left on the drivers side front bumper which was as a result of the mechanic leaning over into the engine bay. This came off easily but I was disappointed that final inspection did not pick up the grease pattern.

Risposta di mycar Tyre & Auto - Coomera
David helped me out throughout whole car services and followed up for recommendation. He is so professional, helpful and made my whole experience very great.
All my expectations were met. Thank you
Friendly service. Made getting my tyre fixed very easy. Thank You :)
Thank you for your service. It was good timing to change my tyres.
Great service. I phoned Saturday morning and was booked in same day. 4 new tyres and wheel alignment. So quick and the staff were very friendly and helpful. I’ll definitely be back.
Not recommended, 3 attempts to get the right parts for rear brakes, 3 attempts at correcting the fitting of the brakes which led to the handbrake not working properly and it's still not 100% right. Lost all faith in them.

Risposta di mycar Tyre & Auto - Coomera
I’d give 0 stars if I could.
Do yourself a favour and take your car elsewhere.

Risposta di mycar Tyre & Auto - Coomera
fast service, got an upgrade tyres with no additional price, feel safe and ready to rock the road, recommended 10/10
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