mycar Tyre & Auto - Birkdale Recensioni 

241
TrustScore 5 su 5

4,9

Reddy Express Service Station, Corner of Birkdale Road and Napier Street, 4159 Birkdale, QLD, AU


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

The team were so helpful, understanding, informative ad really knew their stuff and told me all my options not just the expensive one. They went over and above to store my car whilst l ordered a new... Leggi di più

Valutata 5 stelle su 5

This is the third time I’ve been to mycar Tyre & Auto at Birkdale, and I’ll definitely be back. The team was attentive, listened to my concerns, and provided excellent assistance. My car was serviced... Leggi di più

Valutata 5 stelle su 5

As a local I dropped in on the off chance the could help me . They not only could help but they done the job straight away which really helped me out . As for the cost it was very very reasonable and... Leggi di più

Valutata 5 stelle su 5

I needed a new tyre following an incident resulting in a flat tyre and wanted a new one as I was driving with my spare and was worried that if I had another flat it could be highly problematic. The ge... Leggi di più


Dettagli dell'azienda

  1. Gommista
  2. Servizio componenti elettrici per auto
  3. Negozio di batterie per auto
  4. Riparazione e manutenzione auto
  5. Meccanico
  6. Servizio di cambio dell'olio

Informazioni su mycar Tyre & Auto - Birkdale

Scritti dall'azienda

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Informazioni di contatto

  • Reddy Express Service Station, Corner of Birkdale Road and Napier Street, 4159, Birkdale, QLD, Australia

  • (07) 3215 8304

4,9

Eccellente

TrustScore 5 su 5

241 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(241)

32.260 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Definitely will go back

Very polite, helpful and didn't try to upsell. Explained things well and with respect. Serviced my car in the exact time frame that was promised. Advised me on what will need to be done at the next service without being pushy. Excellent customer service.

14 dicembre 2022
Valutata 1 stelle su 5

Terrible service

The car was picked up very late (1 hour after closing time)
No test drive to check the service, just received it straight off the hoist.
The car was not performing well after the service and the attention to detail was clearly missed.
The store had all new mechanics and the working environment was extremely hostile towards each other.
I have never had a bad service at mycar but that was, what I felt, a waste of $250.
I have been taking my car to my car for years now.
I do hope that the issue is dealt with in a timely manner.

21 novembre 2022
Valutata 5 stelle su 5

Great experience

It was another great experience while doing Logbook Service at myCar Tyre & Auto - CE Birkdale.
Honest and professional approach to customer, and courtesy phone call 30 minutes after leaving the place to check if everything is ok.
Highly recommended!!

15 novembre 2022
Valutata 1 stelle su 5

If I could give 0 stars I would

If I could give 0 stars I would.
We had a 50K service - the under engine tray fell off the next day. Had to get RACQ to fix it
We had a 60K service - we had an oil leak immediately. Cost $449 to fix it
We had a puncture - 2 days to get a new tyre and fit.
Go elsewhere if you can (4/11/2022 was the latest experience)

4 novembre 2022
Non scritta su invito
Logo di mycar Tyre & Auto - Birkdale

Risposta di mycar Tyre & Auto - Birkdale

Hi Andrew,
Thanks for reaching out to us and we are sorry to hear of your ongoing negative experiences. If you would like to discuss this further, please reach out to us at careteam@mycar.com.au with your rego details and a further outline of what has happened and we will investigate further.
mycar Care Team

Valutata 5 stelle su 5

Excellent experience

Excellent experience! I thought I'd have to get a new tyre for my car, but the crew here suggested a repair instead (much cheaper) AND discovered another flat tyre waiting to happen (with a screw stuck in it) and repaired that one too. Prompt and efficient, no swearing from the garage floor 😄, and great music while I waited.

24 ottobre 2022
Valutata 2 stelle su 5

Disappointed

I requested additional items to be completed as well as a service but extras not done. I've had several vehicles serviced at this location over recent years and have noticed that the service has declined. Will now go elsewhere even though this is a convenient location.

20 ottobre 2022
Logo di mycar Tyre & Auto - Birkdale

Risposta di mycar Tyre & Auto - Birkdale

Hi Brad,
Thanks for taking the time to reach out, and we are sorry to hear of your negative experience. We have passed this feedback onto the team.
mycar Care Team

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