Bird Buddy customer service has always gone above and beyond to solve any issues I've had. At a time when service elsewhere has suffered, Bird Buddy excels. Consider this fine after care when decidi... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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The hummingbird Birdbuddy and also the Birdbuddy feeders takes to long to process a bird “feeding or sitting”. It takes over a day to show a video. All situations for a video are good if not great wit... Leggi di più
L'azienda ha risposto
The Bird Buddy Team was super helpful. They worked with me to try to resolve the non- working feeder camera problem I was having. After it was decided my camera wasn't repairable, they sent me a new c... Leggi di più
L'azienda ha risposto
I made a mistake in placing my order. I ordered two of the new feeders when I only wanted to order one. I reached out immediately and was guided on how I could reach customer. I sent an E mail expl... Leggi di più
Dettagli dell'azienda
Informazioni su mybirdbuddy.com
Scritti dall'azienda
Experience the magic of nature with Bird Buddy, the AI-powered bird feeder that connects you to the wildlife around you. It alerts you when birds visit, takes high-quality photos, and uses smart technology to identify different species, helping you build a personal collection of the birds in your backyard.
Featuring an advanced camera and motion detection, Bird Buddy ensures you never miss a thing. The app sends you instant updates when a bird arrives and shares interesting details about its behavior. You can even turn birdwatching into a fun game by collecting species in the app and learning cool facts about each one.
Bird Buddy is much more than just a feeder; it's a way to learn about and protect local wildlife. By sharing your bird sightings with global databases, you assist researchers in monitoring bird populations and promoting environmental awareness.
Designed for nature enthusiasts of all kinds, Bird Buddy can turn any outdoor space into a lively haven. Whether you’re a seasoned birdwatcher or a newcomer, its user-friendly design and enjoyable features make it easy to connect with nature.
Join a worldwide community that is making a difference, one bird at a time.
Informazioni di contatto
Stati Uniti
- mybirdbuddy.com
4,3
Eccellente
1291 recensioni
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 48 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Risposta di mybirdbuddy.com
Hi William, thank you for sharing your experience 💚 We’re glad our team could step in and help out promptly and smoothly. Wishing you many more peaceful moments with your feathered friends 🐦
My problem was handled quickly and…
My problem was handled quickly and efficiently. It took only bringing up the issue once and is resolved without any follow up.
14 aprile 2026
Risposta di mybirdbuddy.com
Hi Sue, thank you for sharing your experience 💚 It’s nice to hear your issue was taken care of quickly and everything was resolved smoothly. Wishing you many happy moments at your feeder 🐦
I ordered the wrong birdfeeder
I ordered the wrong birdfeeder, and the return of that birdfeeder was very simple, straightforward, and easy
14 aprile 2026
Risposta di mybirdbuddy.com
Hi Paul, thank you for sharing your feedback 💚 We're glad the return process worked out smoothly for you. Happy birdwatching 🐦
Risposta di mybirdbuddy.com
Hi Dahna, thank you for kind words 💚 It’s wonderful to hear our team could provide the support you needed. Wishing you many joyful moments with your feathered friends 🐦
Great customer service
Top shelf customer service from a very friendly and knowledgeable representative
5 aprile 2026
Risposta di mybirdbuddy.com
Hi Frank, thank you for the kind words 💚 We're happy to hear that you had a great experience with our team. Wishing you many wonderful moments with your visitors 🐦
Excellent service
Excellent service. So happy support was able to help me. Love the product!
12 aprile 2026
Risposta di mybirdbuddy.com
Thank you for sharing your experience 💚 It's wonderful to hear that our team could help out. Wishing you many happy moments with your feathered friends 🐦
Good service and fast responses to my…
Good service and fast responses to my questions and a quick resolution to my problem!
12 aprile 2026
Risposta di mybirdbuddy.com
Hi Richard, thank you for sharing your experience 💚 It's great to hear that our team could help out with a quick response. Wishing you many more wonderful birdwatching moments 🐦
No response until one week later
No response until one week later ! Instructions and website were incorrect and did not work. Once someone read my emails it got fixed.
12 aprile 2026
Risposta di mybirdbuddy.com
Thank you for sharing your experience 💚 We understand the delay in getting a reply can be inconvenient. It’s great to hear that once our team connected with you, everything got sorted out. Feedback regarding the response time is helpful as we work to improve. Wishing you happy birdwatching 🐦
So appreciative of part replacement…
So appreciative of part replacement after housing holding camera unit chipped.
10 aprile 2026
Risposta di mybirdbuddy.com
Thank you for sharing your experience 💚 We're glad to hear the replacement helped get everything back on track with the camera housing. Wishing you lots of wonderful birdwatching moments ahead 🐦
Instant response to request
I had a question for the team and they were almost instantly helpful. Quickest turnaround I’ve ever had with a company.
4 aprile 2026
Risposta di mybirdbuddy.com
Hi Joe, thank you for sharing your feedback 💚 We're happy to hear your question was answered quickly and support could help right away. Wishing you many wonderful moments with your visitors 🐦
I already have 2 Birdbuddy feeders with…
I already have 2 Birdbuddy feeders with HDCamera a Birdbuddy bath with HD camera. I just purchased a oiseau mouche feeder. Wayting for delivery to install it. The quality of the product is outstanding. Customer service is way above average. Would be nice if the bath had a heater to enabled use in winter.
10 aprile 2026
Risposta di mybirdbuddy.com
Thank you for sharing your experience and continued support 💚 It's great to hear you’re enjoying the Birdbuddy setup and the quality of the products. We appreciate your suggestion about a heated bird bath for winter use and will pass it along to the team. Wishing you many joyful birdwatching moments 🐦
Always easy to get issues fixed
Always easy to get issues fixed as long as you have a little patience and know it may take a day or two to hear back.
3 aprile 2026
Risposta di mybirdbuddy.com
Hi Wendie, thank you for your feedback 💚 It's nice to hear everything was resolved smoothly as as we work to make sure everyone has a great experience. Happy birdwatching 🐦
Customer Service exceptional
Customer Service was exceptional. Always responded quickly and kept me up to date every step of the way on replacing my camera that would not charge. Some people might have needed a note with the new camera on next steps.
3 aprile 2026
Risposta di mybirdbuddy.com
Hi Kathy, thank you for sharing your experience 💚 It's great to hear the support was responsive and kept you updated throughout the replacement process. Wishing you many more wonderful moments with your visitors 🐦
Risposta di mybirdbuddy.com
Thank you for sharing your feedback 💚 We're happy that everything was addressed clearly and without delay. Happy birdwatching 🐦
The gift that keeps on giving
Bird Buddy is such a great product, we have three different ones and it brings us so much joy every spring. We recently needed a new part for one of our feeders and it was sent right away!
3 aprile 2026
Risposta di mybirdbuddy.com
Hi Myriam, thank you for kind words 💚 It's great to hear Birdbuddy feeders are part of your spring routine and that everything arrived quickly when needed. Wishing you many more wonderful birdwatching moments ahead 🐦
Risposta di mybirdbuddy.com
Thank you for sharing your experience 💚 We're glad to hear everything was resolved promptly and went as expected. Wishing you many joyful moments with your feathered friends 🐦
Risposta di mybirdbuddy.com
Thank you for sharing your feedback 💚 It's great to hear that everything was handled smoothly. Wishing you many happy moments with the feathered visitors 🐦
Really miss the Bird Buddy phone support!
It took a while to resolve my issue, but it all worked out just fine in the end.
When I asked a question online, I was inundated with self-help assistance, not always easy to comprehend. I definitely needed to speak with a live agent to explain my unique issue. I was eventually able to email a live agent and my issue was resolved.
My issue would have been resolved much quicker speaking with a live agent.
I miss the Bird Buddy phone support!!
10 aprile 2026
Risposta di mybirdbuddy.com
Hi Cheryl, thank you for sharing your feedback - we really appreciate it 💚
We understand how much speaking to a live agent can help, especially with more complex issues. We're glad your issue was resolved in the end. Your input means a lot as we continue improving our support experience 🐦
Changing WiFi Connection
I changed WiFi servers and had to reconnect my Bird Buddy. I could not have done it without chat! It was showing the camera had no charge, but once connected to the new WiFi, it showed 98% charged!
9 aprile 2026
Non scritta su invito
Risposta di mybirdbuddy.com
Hi Nancy, thank you for sharing your experience 💚 We're glad the reconnection to your new WiFi went smoothly and everything showed up correctly after that. Wishing you many more joyful moments at your feeder 🐦
I love
I love, love my BirdBuddy. The solar panel is a great attachment and easily charges the camera. The camera takes beautiful, clear photos and videos. I had to email the company because I accidentally threw out the hanger. They quickly and politely replaced it for me and sent it out free of charge. The company is quality and the product is quality. You wont be disappointed. Get one! So much fun!
31 marzo 2026
Risposta di mybirdbuddy.com
Hi Deborah, thank you for sharing your experience 💚 It's great to hear Birdbuddy brings you joy and that camera captures special moments with nature. Having that replacement hanger arrive safely with help from the team adds a nice touch to the experience. Wishing you many happy moments with your feathered visitors 🐦
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