Bird Buddy customer service has always gone above and beyond to solve any issues I've had. At a time when service elsewhere has suffered, Bird Buddy excels. Consider this fine after care when decidi... Leggi di più
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The hummingbird Birdbuddy and also the Birdbuddy feeders takes to long to process a bird “feeding or sitting”. It takes over a day to show a video. All situations for a video are good if not great wit... Leggi di più
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The Bird Buddy Team was super helpful. They worked with me to try to resolve the non- working feeder camera problem I was having. After it was decided my camera wasn't repairable, they sent me a new c... Leggi di più
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I made a mistake in placing my order. I ordered two of the new feeders when I only wanted to order one. I reached out immediately and was guided on how I could reach customer. I sent an E mail expl... Leggi di più
Dettagli dell'azienda
Informazioni su mybirdbuddy.com
Scritti dall'azienda
Experience the magic of nature with Bird Buddy, the AI-powered bird feeder that connects you to the wildlife around you. It alerts you when birds visit, takes high-quality photos, and uses smart technology to identify different species, helping you build a personal collection of the birds in your backyard.
Featuring an advanced camera and motion detection, Bird Buddy ensures you never miss a thing. The app sends you instant updates when a bird arrives and shares interesting details about its behavior. You can even turn birdwatching into a fun game by collecting species in the app and learning cool facts about each one.
Bird Buddy is much more than just a feeder; it's a way to learn about and protect local wildlife. By sharing your bird sightings with global databases, you assist researchers in monitoring bird populations and promoting environmental awareness.
Designed for nature enthusiasts of all kinds, Bird Buddy can turn any outdoor space into a lively haven. Whether you’re a seasoned birdwatcher or a newcomer, its user-friendly design and enjoyable features make it easy to connect with nature.
Join a worldwide community that is making a difference, one bird at a time.
Informazioni di contatto
Stati Uniti
- mybirdbuddy.com
4,3
Eccellente
1291 recensioni
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 48 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Risposta di mybirdbuddy.com
Hi Lynda, thank you for your feedback 💚 We're glad to hear our team's quick response was helpful. Wishing you many more joyful birdwatching moments 🐦
Best customer service ever!!
24 aprile 2026
Risposta di mybirdbuddy.com
Hi Paul, thank you for your feedback 💚 We're glad to hear you had a positive experience with our team. Happy birdwatching 🐦
Excellent customer service
My camera stopped working and after troubleshooting I was able to return the camera and a new one was sent to me. Excellent customer service!
16 aprile 2026
Risposta di mybirdbuddy.com
Hi Diane, thank you for sharing your experience 💚 It's great to hear that our team could assist you helpfully. Wishing you many more joyful moments with your feathered visitors 🐦
Very helpful
While a bit tricky to get to support info from app, website, once engaged, team solves problems quickly.
23 aprile 2026
Risposta di mybirdbuddy.com
Hi Michelle, thank you for sharing your experience 💚 We're happy to hear everything was resolved promptly in the end. We value your input and we'll share it with our team as we continue improving our support experience 🐦
Decide I needed a new camera and am…
Decide I needed a new camera and am receiving one as part of warrenty
22 aprile 2026
Risposta di mybirdbuddy.com
Hi David, thank you for your feedback 💚 We're glad everything worked out and that you’re back to enjoying your feathered friends. Wishing you lots of wonderful birdwatching moments 🐦
Such fantastic customer service
Such fantastic customer service. Worked to resolve my issue and stand behind their product. Fantastic company
16 aprile 2026
Risposta di mybirdbuddy.com
Hi Kari, thank you for your kind words 💚 It's great to hear that our team was helpful and that you're enjoying your Birdbuddy. Wishing you many more wonderful birdwatching moments 🐦
The people at Bird Buddy were…fabulous !!
The people at Bird Buddy were supportive and easy to work with. They went beyond the call to,offer efficient and quick service.
22 aprile 2026
Risposta di mybirdbuddy.com
Hi Mike, thank you for your kind words 💚 We're happy to hear your experience felt smooth and supportive, and that everything was handled promptly. Wishing you many more wonderful moments with your feathered friends 🐦
From the initial contact through…
From the initial contact through troubleshooting, the communication was awesome and the process went quickly and resulted in the eventual replacement of camera.
22 aprile 2026
Risposta di mybirdbuddy.com
Hi Steven, thank you for sharing your experience 💚 It’s great to hear the process felt smooth from start to finish and you’re back up and running with your Birdbuddy. Wishing you lots of wonderful birdwatching moments 🐦
Unexpected Benefits
One of the plastic inserts that held up one of the wooden branches on our nature center broke. I contacted Bird Buddy and they are sending me a replacement piece, without a charge. This was unexpected and appreaciated. This is what makes customers come back.
22 aprile 2026
Risposta di mybirdbuddy.com
Hi Peter, thank you for the kind words 💚 It's a pleasure to hear our team could help get your setup back in shape. We value having you in our community and are glad to provide that support for your nature center. Happy birdwatching 🐦
Great bird house —-wish it were…
Great bird house —-wish it were slightly bigger so one don’t need to buy a perch to fit larger birds on
22 aprile 2026
Risposta di mybirdbuddy.com
Thank you for sharing your feedback 💚 We're glad you're enjoying your Birdbuddy overall. It’s designed to fit a wide range of common garden birds while keeping a compact footprint. We hear your interest in having more flexibility for larger species and we'll pass your feedback to our team. We hope you continue enjoying your Birdbuddy 🐦
Excellent customer service!
Excellent customer service!! Will be buying more in the near future!!
22 aprile 2026
Risposta di mybirdbuddy.com
Hi Keith, thank you for sharing your experience 💚 It's wonderful to hear you had a positive experience with our team. We value having you in our community and look forward to being a part of your future birding adventures. Wishing you many more joyful moments with your visitors 🐦
Wonderful customer service!
22 aprile 2026
Risposta di mybirdbuddy.com
Thank you for your feedback 💚 We're happy to hear our team could help. Happy birdwatching 🐦
Bird buddy back replacement
The process was seamless I asked for a new back ( which broke) to my bird buddy and next thing you know Nina said its ordered and will let me know when it ships. Maja contacted me with the shipping instructions. They were extremely kind thank you!!
22 aprile 2026
Risposta di mybirdbuddy.com
Thank you for sharing your experience 💚 It's a pleasure to hear our team could help you get your fBirdbuddy back in top shape. We wish you many more wonderful birdwatching moments 🐦
Talk of Event
From start to finish they were awesome!!! Used Bird Buddy on a silent auction and it was the talk of the auction. Awesome product!!
14 aprile 2026
Risposta di mybirdbuddy.com
Thank you for sharing this 💚 It's great to hear Bird Buddy was part of your event and added to the buzz at the auction 🐦
Customer service was fast and polite
Customer service was fast and polite. Resolved my issue and got me back to enjoying my feeder.
22 aprile 2026
Risposta di mybirdbuddy.com
Hi Joe, thank you for your feedback 💚 We’re glad everything got sorted and that you’re back to enjoying your visitors. Wishing you many more joyful moments at your feeder 🐦
Very helpful and did exactly what I…
Very helpful and did exactly what I needed. Thank you.
22 aprile 2026
Risposta di mybirdbuddy.com
Thank you for your kind words 💚 It's great to hear everything was resolved smoothly. Happy birdwatching 🐦
EXCELLENT CUSTOMER SERVICE
Multiple team members were helpful in assisting me with a charging problem on my device. Everything worked out very well thanks to them.
21 aprile 2026
Risposta di mybirdbuddy.com
Thank you for your feedback and being a part of our community 💚 We wish you many more beautiful moments with your visitors 🐦
Risposta di mybirdbuddy.com
Thank you for sharing this 💚 We're happy to hear our team could assist you helpfully and promptly. Wishing you lots of wonderful birdwatching moments 🐦
Excellent service!
22 aprile 2026
Risposta di mybirdbuddy.com
Thank you for your feedback 💚 It's great to hear our team was helpful. Wishing you many more joyful moments with your visitors 🐦
After sale service
The product is of good quality, but occasionally the animals do manage to damage parts. Every request to the Bird Buddy team regarding the possibility of sending a replacement part was answered positively, and they sent me the required replacement part free of charge within a few weeks. I consider this excellent service.
22 aprile 2026
Risposta di mybirdbuddy.com
HI Hanks, thank you for your kind words 💚 It's great to hear that our team could help you keep your feeder in top shape. It's a pleasure to help you and your backyard visitors stay connected. Wishing you many more joyful moments with your visitors 🐦
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