MovivanRecensioni 

458
TrustScore 5 su 5

4,9

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Valutata 5 stelle su 5

Thoroughly impressed with Movivan from beginning to end. Clear pricing, with a well laid out contract. On the day the guys turned up on time and got on with packing up which they did efficiently... Leggi di più

Valutata 5 stelle su 5

The reason I have used this company again, is because of their pure professionalism. Not only did these gentlemen arrive on time, they were extremely polite, and took great care of my fragile and pers... Leggi di più

Valutata 5 stelle su 5

We used Movivan for our home move including full packing service. From the initial visit to quote, through to the packing and move itself I cannot fault them. They were honest, professional, friendly... Leggi di più

Valutata 5 stelle su 5

I used Movivan for a home move including packing of personal items and moving of some furniture. The movers were extremely efficient, quick, polite and careful with all my items. Especially given it w... Leggi di più

Dettagli dell'azienda

  1. Impresa di traslochi
  2. Servizio di spedizione merci
  3. Servizio di trasloco e immagazzinamento

Scritti dall'azienda

Movivan Removals offer various services to suit your needs: man and van,big house removals with a team of 5-6 movers, office removals ,packing and unpacking services ,removal boxes and complete packing materials list. We are fully insured and reliably company and we are able to provide you with a flat rate quotation or hourly rate basis. We can send a surveyor to estimate the job and give you the best price for your move. Call us on 07387275600 or send us an email at office@movivanremovals.co.uk


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

458 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Nessuna traccia di inviti alla recensione precedenti

Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,9

Tutte le recensioni

(458)

21 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Moving from Uxbridge to Peasemore

Moving from Uxbridge to Peasemore, everything went perfectly. They chaps were prompt, quick and highly efficient. They also behaved impeccably in a friendly manner. I could not fault them and their price was highly competitive.
I would have no qualms about recommending them to anybody.
David

5 febbraio 2021
Non scritta su invito
Valutata 5 stelle su 5

Amazing moving company we used

Amazing moving company we used. The guys were very friendly and didn't complain at all as we had to dispose of many things. We would highly recommend this company and we will definitely use them in future. The price is very reasonable compared to other moving companies.

4 febbraio 2021
Non scritta su invito
Valutata 5 stelle su 5

Good experience

Movivan moved kingsize bed for me from West London to Berkshire. Movers were polite, wearing masks, respectful of my property and handled items with care. They covered mattress to ensure it will stay clean.
The bed was put together in no time and they left with a smile. Good experience.

3 febbraio 2021
Non scritta su invito
Valutata 5 stelle su 5

Great service

Great service, the team were friendly, quick, thorough and careful. They moved us and dismantled then reassembled all furniture and were super fast. Thanks so much.

2 febbraio 2021
Non scritta su invito
Valutata 5 stelle su 5

Punctual,Polite,Professional

Punctual,Polite,Professional. We would highly recommend this hard working team. Nothing was to big for them to handle. Everything ran smoothly from start to finish.

2 febbraio 2021
Non scritta su invito
Valutata 5 stelle su 5

Seamless and professional

We used Movivan at the weekend for relocation and the service was seamless. The removal guys turned up early and eager, loaded our things carefully and swiftly and communication with Mukhtar Hirad (Removal Consultant) was perfect. He was extremely accommodating and patient, explaining the process to us and assisting anyway possible. Couldn't recommend this company enough, we will only use them from now on! Thank you, guys!

2 febbraio 2021
Non scritta su invito
Valutata 4 stelle su 5

I’ve used them twice

I’ve used them twice - the second team were more focussed than the first so I tipped. The quote was bang on - the mover even called me on Sunday to confirm the Monday start. No complaints but the second move was better than the first...

1 febbraio 2021
Non scritta su invito
Valutata 5 stelle su 5

Great company!

Great experience with this company from the start: we booked a slot for moving our furniture at very short notice but received reassuring and swift advice. Mukhtar was very friendly and clear in the services his company could offer. We came to an agreement on the same day and got a courtesy text the day before the move to confirm our appointment. The 2 gentlemen who came to move our home were very courteous, respectful of our possessions and hard working (despite the snow on that day). They followed all safety guidelines set out by the government during the current lockdown. They deserved every penny they charged us! We will not hesitate to recommend them to our friends and family!

1 febbraio 2021
Non scritta su invito
Valutata 5 stelle su 5

Antique furniture move

Kristo and Mosho were brilliant. They came on time and wrapped all my furniture very thoroughly. Careful, polite and hard workers. My move went smooth with no issues or any damages! movivan is a great company with great care, service and fair prices.

1 febbraio 2021
Non scritta su invito
Valutata 5 stelle su 5

Excellent service!

Superb service for my removals to storage (with a competitive storage price). The guys were great and the vehicle was larger than a Luton Van.

1 febbraio 2021
Non scritta su invito
Valutata 1 stelle su 5

Get a fixed price! There bad estimate is for your account

The experience left a very bad taste. The estimate means nothing and they will not be held to it. But they will hold your stuff to ransom until you pay! Oh and accusing you of evading is all part of the customer service. Text from Movivan follows below.

"Like I have told you. This is exceeding the time now even more. Yesterday the service to our base was 8 hours and today it was estimated to 4 which makes extra 2 hours. Because you are evading it gets extra time please transfer the amount now."

Either get a fixed price or stay away!

31 gennaio 2021
Non scritta su invito
Logo di Movivan

Risposta di Movivan

Dear Paul,

Thank you for your time and leaving a feedback. I am sorry to hear that you have a bitter experience with Movivan.
As you were aware your service was hourly rate agreed to up to certain hours (10 to be more precise). You have been informed that it might take extra hours (due to circumstances out of our control i.e. bad weather, traffic, roadworks). As you have agreed to the conditions lined in your Booking confirmation and our T&Cs you were aware that extra time is chargeable as to the company policies.
I am missing to see you mentioning that the job took 14 hours(across 2 days) in total, we have charged you only extra 2 hours to be fair in the price and give you a good deal. Based on that I do not think the review is fair. We even did not charged you for OVERNIGHT Storage and everything was moved without any discrepancies, but you are not mentioning this.
As you have been with the team and witnessed that there was incident with one of our team members and we have resolved the issue as quick as possible, I should stress that other company were probably bail on the job and give up at the time of the incident.
As a professional company we take every customer very dearly and act reasonably on their jobs and requirements.
I do not see you mentioning your delays and constant promises that you would pay the outstanding amount in the next 15 minutes (to be extra precise 4x times each 15 minutes)
I do not believe that the team deserves 1 star review as they have gone beyond their abilities to execute your job and serve you with respect.

I hope I can change your mind, please give us a call or drop us an email to discuss further.

Best Regards
IAN ILIEV
Manager Operations

Valutata 5 stelle su 5

Excellent service

Great company, worked very efficiently and the guys were polite at all times. They drove from Berkshire to Yorkshire in bad weather conditions and were still on time.
good value for money too.

15 gennaio 2021
Non scritta su invito
Valutata 5 stelle su 5

Pack and Move

We recently had Movivan help us with a full pack and move in London. The team was fantastic, such lovely guys. They did great, efficient work across two days with no disruption to us and our activities and all our goods arrived safe and unscathed! I’d highly recommend them. Thanks, guys!

6 gennaio 2021
Non scritta su invito

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