Easy ordering process. Contacted customer service and spoke to a real person in real time. I had made an error with my order regarding the colour choice. No problem for the person In spoke to. Amende... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Great extractor fan and easy to use website. Quick delivery. The hardest part was drilling through the wall for the ducting.
Researched the Nuaire products and decided on the one that was best for us. We found the Mould-stop advert on E@@@ and contacted them on the Monday morning. The response was enthusiastic and extremely... Leggi di più
L'azienda ha risposto
A brilliant service and company to deal with from start to finish. Replied quickly to emails and appointment booked quickly to look at the issue. Super helpful and honest assessment of house and the m... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Mould-Stop.co.uk is a one stop shop for all your domestic ventilation needs. Mould-Stop.co.uk is an independent company based in Cornwall, UK. We pride ourselves on selling tried and tested, market leading products, having superb customer service and excellent product knowledge. Our technical team are experts in ventilation and fully bpec qualified, so do drop us an email or call for advice. To contact the Mould-Stop.co.uk team, please email info@mould-stop.co.uk or call us on 01326 727101
Informazioni di contatto
3 Chirgwin Road, TR1 1TS, Truro, Regno Unito
- 01326 727102
- info@mould-stop.co.uk
- mould-stop.co.uk
A good reliable company
A good straight forward company to deal with all questions readily answered would recommend this company without hesitation
5 marzo 2019
Non scritta su invito
Risposta di Mouldstop
Good morning Mr & Mrs Dalzell,
Thank you for your kind review. We do try our hardest!
Kind regards,
Simon
The Whole Experience Was Very Easy.
The Whole Experience Was Very Easy. Best Price I Could Find Too.
28 febbraio 2019
Non scritta su invito
Risposta di Mouldstop
Good morning Mr Newton,
Thank you for your positive review and we're pleased that you were happy with your purchasing experience.
Best regards,
Alan
so far so good it does what it says
10 febbraio 2019
Non scritta su invito
Risposta di Mouldstop
Hi Simon,
Thank you for the review and we're pleased your happy with your purchase.
Kind regards,
Simon
Great service, supper fast delivery and competitive price.
Our home has been suffering form condensation and subsequently mould after cavity wall insulation was installed. After much. research. into. possible solutions, I became unsure what the effective remedy would be, the team at Mouldstop took me through the available solutions and I purchased their recommended PIV solution. Been installed nearly a week and the difference is already noticeable. Great service, supper fast delivery and competitive price.
7 febbraio 2019
Non scritta su invito
Risposta di Mouldstop
Hi Mark,
Thank you for your positive review. We're pleased that the unit is working for you and that you were happy with our service.
Best regards,
Alan
Used this to replace existing nuaire…
Used this to replace existing nuaire unit, as this has a heater, heater doesn't seem that good
4 febbraio 2019
Non scritta su invito
Risposta di Mouldstop
Hi Steve,
If you're finding the heater ineffective then you may be running the unit too quickly. Please bear in mind that the newer PIV unit needs to run a one speed slower than the old green unit.
Also, the heater is only designed to take the edge off the cold air coming in, raising it by 4/5 degrees, not act as a "normal" heater.
Kind regards,
Simon
Shop with confidence
Good advice, good products, does what it says on the tin.
31 gennaio 2019
Non scritta su invito
Risposta di Mouldstop
Hi John,
Thank you for your positive review and we're pleased you're happy with your purchase.
Kind regards,
Leanne
yet to fit purchase!
yet to fit purchase!
Sales staff very helpfull
price good
prompt delivery
27 gennaio 2019
Non scritta su invito
Risposta di Mouldstop
Hi Steve,
Thank you for your review. If you have any issues with the installation please do contact us.
Kind regards,
Leanne
Really good company and experts in…
Really good company and experts in their field, very happy with service all round thank you.
17 gennaio 2019
Non scritta su invito
Risposta di Mouldstop
Hi Kerry,
Thanks for the positive review and kind words. We do try our hardest!
Kind regards,
Simon
Quick delivery and product was at the…
Quick delivery and product was at the best price
20 dicembre 2018
Non scritta su invito
Risposta di Mouldstop
Thank you for your positive review Mr Pedley.
Best regards,
Alan
We have purchased three Drimaster units…
We have purchased three Drimaster units for ourselves and neighbours from this company , and always receive a competitive price with efficient customer service & quick delivery. Would also thoroughly recommend the Drimaster products themselves.
7 dicembre 2018
Non scritta su invito
Risposta di Mouldstop
Hi Airey,
Thank you for your positive review. We do try our hardest to keep customers happy and it's always nice to have return custom!
Kind regards,
Simon
Great item
Great item, accurately described. Quick delivery!
Will use again, plus we're the cheapest!
5 dicembre 2018
Non scritta su invito
Risposta di Mouldstop
Good morning Robert,
Thank you for your review.
We do try to be the best value where we can.
Kind regards,
Simon
My order was a good price and it was…
My order was a good price and it was delivered quicker than stated. Very efficient.
4 dicembre 2018
Non scritta su invito
Risposta di Mouldstop
Good afternoon Mr Grose,
Thank you for your positive review. We do try to be as efficient as possible!
Best regards,
Alan
Risposta di Mouldstop
Good morning David,
Thank you for your positive review. We do try to be as helpful as possible!
Kind regards,
Leanne
Easy to find what you need on the…
Easy to find what you need on the comprehensive web site,ordering items is very simple and straight forward.Ordered a set of filters for our drimaster 2000 which we received quickly.Would recommend mouldstop to anyone.Thank you.
13 novembre 2018
Non scritta su invito
Risposta di Mouldstop
Good morning Mr Titley,
Thank you for your positive review and we're please that you found the ordering process straight forward.
Kind regards,
Simon
Prompt service honest price no postal…
Prompt service honest price no postal charges 👍🏻👍🏻👍🏻
2 novembre 2018
Non scritta su invito
Risposta di Mouldstop
Hi James,
Thank you for your review. We try our hardest!
Kind regards,
Leanne
Product as described at a fair price
Product as described at a fair price. Although I'm not a fan of the courier firm used. Item signed for by the driver and thrown over the fence!
29 ottobre 2018
Non scritta su invito
Risposta di Mouldstop
Good morning,
Apologies for the issue with the courier. We try to address these issues and we are looking at alternative carriers.
Kind regards,
Simon
Risposta di Mouldstop
Good morning Eddi,
Thank you for your review and we're glad you were please.
Kind regards,
Simon
Risposta di Mouldstop
Good morning Sophia,
Thank you for your positive review!
Kind regards,
Simon
Efficiency Plus
Excellent service, I received an immediate response to an emailed stock enquiry. Order placed before noon and received 10:00 following morning, and was well packaged. Have no hesitation in recommending this company.
29 agosto 2018
Non scritta su invito
Risposta di Mouldstop
Morning Mrs Williams,
Thank you for your recommendation, we strive to offer the best customer service that we possibly can.
Kind regards,
Simon
Good results .patio was previously…
Good results .patio was previously cleaned, but black spots returned soon after. Having used this it has kept it at bay .
13 agosto 2018
Non scritta su invito
Risposta di Mouldstop
Good afternoon Mr Braganza,
Thank you for your review and we're pleased you are happy with the system.
Regards,
Leanne
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.