Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

Easy ordering process. Contacted customer service and spoke to a real person in real time. I had made an error with my order regarding the colour choice. No problem for the person In spoke to. Amende... Leggi di più

Valutata 5 stelle su 5

Great extractor fan and easy to use website. Quick delivery. The hardest part was drilling through the wall for the ducting.

Valutata 5 stelle su 5

Researched the Nuaire products and decided on the one that was best for us. We found the Mould-stop advert on E@@@ and contacted them on the Monday morning. The response was enthusiastic and extremely... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

A brilliant service and company to deal with from start to finish. Replied quickly to emails and appointment booked quickly to look at the issue. Super helpful and honest assessment of house and the m... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Impresa di costruzioni

Scritti dall'azienda

Mould-Stop.co.uk is a one stop shop for all your domestic ventilation needs. Mould-Stop.co.uk is an independent company based in Cornwall, UK. We pride ourselves on selling tried and tested, market leading products, having superb customer service and excellent product knowledge. Our technical team are experts in ventilation and fully bpec qualified, so do drop us an email or call for advice. To contact the Mould-Stop.co.uk team, please email info@mould-stop.co.uk or call us on 01326 727101


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

205 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Ordered new filters for my drimaster I…

Ordered new filters for my drimaster I purchased from them a number of years ago ,they were very helpful nothing was a issue when ordering, arrived in a couple of days to guernsey, would definitely use them again
Thanks mould stop
Wayne

16 gennaio 2021
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Risposta di Mouldstop

Good afternoon Wayne,
Thank you for the five star review and for the kind words.
Kind regards,
Simon

Valutata 5 stelle su 5

Efficient and great value service.

I found MOULDSTOP following a websearch, as I needed some new filters for my Nu-Air. The price was the cheapest that I could find online, and I was really pleased when the filters arrived safely next day by courier.
I am really pleased with the service provided.
Thanks.

10 gennaio 2021
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Risposta di Mouldstop

Good afternoon,
Thank you for your 5 star review and your comments.
We're pleased that you're pleased!
Best regards,
Alan

Valutata 1 stelle su 5

Order 2 filters by mistake and didn't…

Order 2 filters by mistake and didn't let me cancel the order.

24 novembre 2020
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Risposta di Mouldstop

Hi Victor,
We're a bit confused here as we haven't got any emails from you asking to cancel?
We can also see they were delivered on the 10th on November at 14:41.
If you spoke to someone in the office could you please let us know as no one can remember anyone asking to cancel a website order for filters.
Kind regards,
Simon

Valutata 5 stelle su 5

Great price and fast dispatch

Great price and fast dispatch - highly recommended!

22 ottobre 2020
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Risposta di Mouldstop

Hi Mike,

Thank you for the 5 star review and we're glad you were happy.

Kind regards,

Leanne

Valutata 3 stelle su 5

Happy with the product I had ordered as…

Happy with the product I had ordered as suitably packaged, arrived undamaged and priced same as everyone else (think manufacturer fix the price). However, took the whole week to arrive, when the majority of competitors were offering next day delivery.

17 ottobre 2020
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Risposta di Mouldstop

Hi Rob,
Thank you for your review. We ship from wherever has the stock, be if from our warehouse or the manufacturer. In your case it was shipped from our warehouse as the manufacturer had no stock available so no one would have been able to offer next day despite advertising it!
Kind regards,
Simon

Valutata 5 stelle su 5

Super service

Super service, there was a slight problem with their courier, but no trouble at all with Mould Stop right on it and replacement items sent right away. Would happily recommend

16 ottobre 2020
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Risposta di Mouldstop

Hi Mark,
Thank you for your review and I'm happy you were pleased with the service.
Kind regards,
Simon

Valutata 5 stelle su 5

found the service and advice great from…

found the service and advice great from mouldstop. the fan they recommended has now been installed and doing an amazing job. really pleased with it. was really impressed . definately recommend them .

18 settembre 2020
Non scritta su invito
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Risposta di Mouldstop

Hi Sally,
Thank you for your 5 star review and your kind words.
We do try!
Kind regards,
Simon

Valutata 5 stelle su 5

Very well priced

Very well priced, quick delivery

28 luglio 2020
Non scritta su invito
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Risposta di Mouldstop

Hi BA,

Thank you for your positive review!

Kind regards,

Simon

Valutata 5 stelle su 5

Quick delivery

Quick delivery, no problems

30 giugno 2020
Non scritta su invito
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Risposta di Mouldstop

Afternoon Mr Tomlinson,

Thanks for the 5 stars!

Kind regards,

Leanne

Valutata 4 stelle su 5

Would have been 5 had they sent all 3…

Would have been 5 had they sent all 3 items! Once advised they were quick to apologise and send the missing item.

6 marzo 2020
Non scritta su invito
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Risposta di Mouldstop

Hi Philip,

Apologies for the mix up in the warehouse. I'm glad you were happy with the resolution.

Kind regards,

Leanne

Valutata 4 stelle su 5

Local Company

Pleasant staff good advise.
Slight delivery delay otherwise ok

17 febbraio 2020
Non scritta su invito
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Risposta di Mouldstop

Good morning Mr Mann,

Thank you for your positive review. Apologies for the delay with delivery - we constantly review our delivery partners and change them as required.

Kind regards,

Simon

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