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Motorpoint - Swansea Recensioni 

931
•
TrustScore 4.5 su 5

4,6

Swansea Enterprise Park, Samlet Road, SA7 9AG Swansea, Wales, GB

•

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Just purchased a gorgeous tiguan r line, my was put at ease with a fantastic young lady called jess, she was perfect In calming me down, as my new vehicle was automatic which I'm not at all confiden... Leggi di più

Valutata 4 stelle su 5

All was good generally. However, it took over 2 weeks to get a car transported to our local motor point. I would have expected more communication regarding delivery but we had to ring for information... Leggi di più

Valutata 5 stelle su 5

Fantastic customer service Ross and clare were Fantastic very professional great customer service skills nothing to much trouble made us feel so welcome that's why we keep coming back to motorpoint... Leggi di più

Valutata 5 stelle su 5

The staff were extremely helpful, especially Joe who was very patient, made us feel relaxed and put no pressure on us to buy. On the day we pick up the car there was a issue with the payment process,... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Rivenditore di auto
  2. anche in
  3. Rivenditore di auto usate

Scritti dall'azienda

We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.

Sell us your car

Scritti dall'azienda

99% of final valuations are paid on average
Visit our website to get a free valuation for your car

10.9% APR on all cars

Browse thousands of quality cars today.

Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.

Informazioni di contatto

  • Swansea Enterprise Park, Samlet Road, SA7 9AG, Swansea, Wales, Regno Unito

  • 01792 620927
Promotion box for Motorpoint - Swansea

Over 1000 new cars every week

Nobody beats us on price - that's a promise.

4,6

Eccellente

TrustScore 4.5 su 5

931 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,6

Tutte le recensioni

(931)

6238 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Good seevice

Elliot the salesperson was helpful and knowledgeable

15 giugno 2026
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Risposta di Motorpoint - Swansea

We appreciate your positive feedback and are glad our team was helpful and knowledgeable.

Thank you
Motorpoint

Valutata 5 stelle su 5

Had a new car on saturday

Had a new car on saturday , very good service ,of ben from the start to the end ,good talk him and he understand very thing ,what we want , very happy with new car x

20 giugno 2026
Non scritta su invito
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Risposta di Motorpoint - Swansea

We're so pleased you had such a positive experience with us and are very happy with your new car. We appreciate your kind words!

Thank you
Motorpoint

Valutata 5 stelle su 5

Fantastic service

I have purchased two cars now from motorpoint and with the service I received both times I wouldn't go anywhere else,Iv also recommended motorpoint to friends and family, a massive thank you to Kiran he was fantastic!!

20 giugno 2026
Non scritta su invito
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Risposta di Motorpoint - Swansea

We truly appreciate your continued business and kind words! We're so glad you had fantastic service and recommended us to your friends and family. Thank you!

Thank you
Motorpoint

Valutata 4 stelle su 5

Good

The company as a whole is good, this is my second car that I bought from you, the salespeople also do their job well, I hope I will drive this car for a while, thank you

18 giugno 2026
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Risposta di Motorpoint - Swansea

Thank you for your feedback and for leaving your review, we really appreciate it.

Valutata 1 stelle su 5

Sold a broken car

My girlfriend bought a car from here around 7 months ago , turns out here engine mounting bolts was not bolted in properly and also missing some bolts went through the warranty company which was no help so we asked motorpoint if they could help we told them if the engine would of dropped on the drive shaft she would have no control over the car and something could of happened and when we told them that a women named Claire joked and laughed at her face , then saying they couldn’t do nothing

18 giugno 2026
Non scritta su invito
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Risposta di Motorpoint - Swansea

We are sorry to hear of your experience and can see from our records that a full investigation has been carried out in line with the Consumer Rights Act 2015. This has all been provided to your girlfriend. We also understand that our staff went above and beyond what was expected to investigate this issue on your girlfriends behalf. We are sorry we have not been able to assist in this situation.

Valutata 5 stelle su 5

Perfect

Perfect! Love my new car. All very professional. Great service from start to finish 😃

13 giugno 2026
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Risposta di Motorpoint - Swansea

We're so glad you love your new car and had a professional experience with our team!

Thank you
Motorpoint

Valutata 5 stelle su 5

Very good and very friendly and…

Very good and very friendly and professional would recommend to friends

11 giugno 2026
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Risposta di Motorpoint - Swansea

We appreciate your kind words and recommendation. We're happy to hear you had a positive experience.

Thank you
Motorpoint

Valutata 5 stelle su 5

It was brilliant the sales person I…

It was brilliant the sales person I spoke to first I think his name was JOE. He said go and look around. See if you fancy any of the vehicles and come back and see me. No pressure no pushing sales purchase just a genuine nice guy. I picked the car put a deposit down. Picked it up a few days later spoke to a different gentleman exactly the same experience no pressure paid for the car picked it up. I was in and out in less than half an hour absolutely brilliant service. Well done motor point Swansea will definitely be recommend you to anyone. I know that’s looking for a car. Thank you so much. 👍🏻

13 giugno 2026
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Risposta di Motorpoint - Swansea

We're delighted to hear you had such a brilliant experience with us! It's wonderful to know our team provided helpful, no-pressure service. We appreciate your kind words and recommendation. Thank you for choosing us!

Thank you
Motorpoint

Valutata 4 stelle su 5

Very easy in and out just over an hour …

Very easy in and out just over an hour Lucas was very professional and pleasant he answered all my questions and I definitely use Motorpoint again

3 giugno 2026
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Risposta di Motorpoint - Swansea

We're so pleased you had an easy experience and found our team professional and helpful. We appreciate your kind words!

Thank you
Motorpoint

Valutata 5 stelle su 5

Excellent customer service!

Excellent customer service. Staff were very helpful but gave us space and time. They were honest and gave good advice.

1 giugno 2026
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Risposta di Motorpoint - Swansea

We're so glad you had a positive experience with our team! Thank you for your kind words and valuable feedback.

Thank you
Motorpoint

Valutata 4 stelle su 5

Good service

Joe the salesman was very helpful and spent time getting me used to the car controls and information system. Overall a good experience.

4 giugno 2026
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Risposta di Motorpoint - Swansea

We're so glad our team was helpful and took the time to assist you with the car's controls. We appreciate your feedback!

Thank you
Motorpoint

Valutata 4 stelle su 5

Ben could not have been more helpful in…

Ben could not have been more helpful in helping me to find the right vehicle and sorting everything out. Collecting the vehicle however was a different story, it wasn't ready when it was supposed to be, the 12 volt battery had to be replaced and the battery for the plug in hybrid was not charged and we ended up having to come back several hours after the scheduled time to collect it which meant it took most of the day rather than an hour or so.

31 maggio 2026
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Risposta di Motorpoint - Swansea

Hi Melanie, thank you for taking the time to leave your review. I can confirm that what happened to you on your day of collection has been fully investigated and action put in place. We can only apologise for the experience you had as this is never what we want for our customers.

Valutata 1 stelle su 5

This was the worst experience of my life


This was the worst experience of my life. Do not buy a car from this dealer. I traveled 200 miles to collect a car, only to find major issues. For a car costing £19,654, the boot and one of the doors would not even close properly. When I questioned the salesman, he claimed this is a "common fault" on all Tesla Model 3,which is completely untrue.

Before traveling, I asked them nearly 10 times if the car was fully inspected, ready for collection, and fully charged since I had a 200-mile drive home. They assured me everything was perfect. Instead, they wasted my entire day and £50 in fuel. Do not trust this dealership or you will end up in the same situation.

3 giugno 2026
Non scritta su invito
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Risposta di Motorpoint - Swansea

Hello, we are so sorry to hear of your experience. Please rest assured that this will be fully investigated as this is certainly not how we want our customers to feel. I can only apologise for what has happened.

Valutata 5 stelle su 5

I would highly recommend motorpoint…

I would highly recommend motorpoint Swansea, amazing customer service so friendly makes your experience so calm and they go above and beyond and any questions you got they will answer them amazing service

28 maggio 2026
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Risposta di Motorpoint - Swansea

We're so happy to hear you had an amazing experience at our Swansea branch! We appreciate your kind words about our friendly team.

Thank you
Motorpoint

Valutata 5 stelle su 5

Kieran was absolutely fantastic

Kieran was absolutely fantastic, made me feel so welcome! Explained everything I needed to know about my new car and was able to pick it up the same day , would 100% recommend motorpoint Swansea

27 maggio 2026
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Risposta di Motorpoint - Swansea

We are so pleased to hear about your excellent experience. It's wonderful that we could make your car buying journey so smooth and efficient. Thank you for your kind recommendation!

Thank you
Motorpoint

Valutata 5 stelle su 5

Jodie was excellent.

Jodie was excellent.. looked after me and my dad.. She couldn't have been more helpful...Very impressed with her and all the team at Motorpoint

30 maggio 2026
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Risposta di Motorpoint - Swansea

We're so pleased to hear our team provided such excellent service. Thank you for your kind words and positive feedback!

Thank you
Motorpoint

Valutata 5 stelle su 5

Wernt pressurised to purchase a car…ka

Wernt pressurised to purchase a car asked iff u needed any help and let u get on with it until u wanted to ask questions about a car u fancied jodie was very good and helpful and sorted everything out for me when I purchased the car would definatley buy another car ftom motor point swansea

30 maggio 2026
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Risposta di Motorpoint - Swansea

We are so glad you appreciated our no-pressure approach and found our team helpful. We hope you enjoy your new car!

Thank you
Motorpoint

Valutata 5 stelle su 5

From start to finish a great and easy…

From start to finish a great and easy process. Our family have bought 3 cars from them in the last 6 months. I wouldn't use anyone else.

25 maggio 2026
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Risposta di Motorpoint - Swansea

We are so glad to hear your family had such a great and easy experience with us, especially after three car purchases! Thank you for your loyalty.

Thank you
Motorpoint

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