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Motorpoint - Norwich Recensioni 

264
•
TrustScore 4.5 su 5

4,6

3 Turnpike Close, NR6 5BD Norwich, Norfolk, GB

•

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Valutata 5 stelle su 5

The service I have receive from motorpoint Norwich is nothing short of perfection. I purchased a Mercedes GLC from Motorpoint Norwich 6 months ago and recently had an issue with a sensor which needed... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I already wrote a positive review about my sales experience with Ian at Chingford and Lucy at Norwich, who were both really friendly and helpful, but want to add that I’ve also had a very good post sa... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

A smooth and positive experience and a very helpful sales representative. Only downside was lengthy sales pitches for extras which we stated we didn’t want but still had to listen to!

L'azienda ha risposto

Valutata 4 stelle su 5

All staff encountered @ Norwich were most friendly, helpful & professional. The only disappointment was that the car at collection was not prepared properly. Stains on seats & grubby arm rests, glue... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Rivenditore di auto
  2. anche in
  3. Rivenditore di auto usate

Scritti dall'azienda

We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.

Sell us your car

Scritti dall'azienda

99% of final valuations are paid on average
Visit our website to get a free valuation for your car

10.9% APR on all cars

Browse thousands of quality cars today.

Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.

Informazioni di contatto

  • 3 Turnpike Close, NR6 5BD, Norwich, Norfolk, Regno Unito

  • 01603 650177
Promotion box for Motorpoint - Norwich

Over 1000 new cars every week

Nobody beats us on price - that's a promise.

4,6

Eccellente

TrustScore 4.5 su 5

264 recensioni

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4,6

Tutte le recensioni

(264)

6206 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

A great experience from ordering to completion….

A great experience from start to finish. My new car was shipped from another part of the country and I arranged to view and test drive. Collected the car as per arranged appointment and fully supported throughout the process….many thanks to all at Motorpoint!

25 agosto 2025
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Risposta di Motorpoint - Norwich

We're so glad you had a great experience from start to finish! It's wonderful that you were fully supported throughout the process of viewing, test driving, and collecting your new car. Thank you for your positive feedback!

Thank you
Motorpoint

Valutata 5 stelle su 5

Bought a Peugeot 2008 allure 2024 at a…

Bought a Peugeot 2008 allure 2024 at a very competitive price. Shannon and the other customer reps from the Norwich branch was very patient and supportive in completing the process.

28 agosto 2025
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Risposta di Motorpoint - Norwich

We're happy to hear that you got a Peugeot 2008 at a competitive price. We appreciate your positive feedback and are so glad that our team was patient and supportive during the process.

Thank you
Motorpoint

Valutata 5 stelle su 5

Zac was very helpful in finding me my…

Zac was very helpful in finding me my first car - He was thorough, friendly and very informative.
The store had a wonderful atmosphere - I felt at ease throughout my whole time there. I am very happy with my first little car! Thank you Motorpoint and thank you Zac :)

26 agosto 2025
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Risposta di Motorpoint - Norwich

We appreciate you taking the time to leave us a review. We're happy to hear that you had a positive experience and that the team member was so helpful. We're so glad you are happy with your first car!

Thank you
Motorpoint

Valutata 5 stelle su 5

Breath of fresh sir

Great and frendly service thanks tom Sherborne and James for making things so relaxing and frendly, even thogh we had picked a car on line left us to have a look round with no pressure on time etc,
Was offered certain covers but not pushy,etc,I'm in my 60's and best experience in buying car by far,thanks motorpoint Sean & mandy,ps tom keep doing what you are doing buddy and putting them smiles on face's

25 agosto 2025
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Risposta di Motorpoint - Norwich

We're happy to hear that you had such a relaxing and friendly experience. It's great to know you felt no pressure and appreciated the service. Thank you for sharing your positive feedback!

Thank you
Motorpoint

Valutata 5 stelle su 5

brilliant all round

Zac was brilliant, answered all my questions.
I was very pleased with everything.
On the day I picked my car up, zac had a colleague working with (I’m sorry I can’t remember her name) she was also polite and friendly too.

19 agosto 2025
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Risposta di Motorpoint - Norwich

We appreciate you taking the time to leave us a review. We're happy to hear that you received answers to all of your questions and that you were pleased with everything. We will pass along your kind words to the team.

Thank you
Motorpoint

Valutata 5 stelle su 5

Great experience overall

We recently bought a new car from the Norwich site. From start to finish, the team were friendly and helpful, yet not pushy or overbearing. All questions were answered clearly and there was never any pressure to buy - which was refreshing. There was a slight issue with tyres being quite worn, however Motorpoint were happy to help and sorted this very quickly for us - hassle free! Overall, the team were super friendly and made the process an enjoyable experience, rather than a stressful one! Would recommend!

7 agosto 2025
Non scritta su invito
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Risposta di Motorpoint - Norwich

We appreciate your positive feedback and are happy to hear that our team provided a friendly, helpful, and pressure-free experience at our Norwich site. We're glad we could resolve the tire issue quickly and hassle-free. Thank you for recommending us!

Thank you
Motorpoint

Valutata 5 stelle su 5

Buying with confidence

Sophie initially seemed tentative but took us through the process successfully.

15 agosto 2025
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Risposta di Motorpoint - Norwich

We appreciate your feedback and are glad the process was successful for you. We value your time and insights.

Thank you
Motorpoint

Valutata 5 stelle su 5

Fiat 500

I purchased a lovely little Fiat 500 from the Norwich branch. All the staff based there are very friendly. There was no pressure selling and the whole experience was very relaxed and straight forward. Dave and Jack were extremely helpful and Abbi has been a star. I would highly recommend the Norwich branch if anyone is thinking about buying a new car. Motorpoint is my new go to and I can’t thank them enough.

5 agosto 2025
Non scritta su invito
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Risposta di Motorpoint - Norwich

We're happy to hear you had a relaxed and straightforward experience at our Norwich branch. We appreciate your kind words about our team's friendliness and helpfulness. Thank you for recommending us!

Thank you
Motorpoint

Valutata 5 stelle su 5

Friendly

Friendly, welcoming, knowledgable and efficient staff

16 agosto 2025
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Risposta di Motorpoint - Norwich

We appreciate you sharing your experience with us! We're happy to hear our staff was friendly, welcoming, knowledgeable, and efficient.

Thank you
Motorpoint

Valutata 5 stelle su 5

Relaxed approach

Relaxed approach, friendly staff. Made the purchase simple and hassle free. Would definitely recommend!!

14 agosto 2025
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Risposta di Motorpoint - Norwich

We're happy to hear that you experienced a relaxed and simple purchase process, thanks to our friendly staff. We appreciate your recommendation!

Thank you
Motorpoint

Valutata 5 stelle su 5

Friendly but not ‘pushy’ experience…

Friendly but not ‘pushy’ experience start to finish, and happy to accommodate several changes. Well done to Shannon, Sophie, Tom and the others who helped promptly with professionalism and care. Nothing was too much trouble and we are very happy with the new car!

11 agosto 2025
Non scritta su invito
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Risposta di Motorpoint - Norwich

We're so glad you had a friendly, no-pressure experience and that our team accommodated your changes. We appreciate your recognition of their professionalism and care. We're happy you're pleased with your new car!

Thank you
Motorpoint

Valutata 5 stelle su 5

Excellent experience

So helpful at all time . Not pushy , asked what we were looking for . Hadn’t intended on buying a car at that time , but staff (Ellis and Abby) were so helpful we did . Kept in contact with us all the time .
Would certainly recommend using Motorpoint Norwich .

4 agosto 2025
Non scritta su invito
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Risposta di Motorpoint - Norwich

We appreciate you taking the time to leave us your feedback. We're happy to hear that our team was so helpful and not pushy, which led to your purchase. We're glad you would recommend us!

Thank you
Motorpoint

Valutata 4 stelle su 5

Great Team

Great experience with the car. Great team that work here and helpful. Lots of different vehicles and was spoiled for choice as I had no idea what I wanted. Once getting the vehicle home my friend noticed that some of the front passenger tyre has wall damage to it where someone has hit a curb or something.

1 agosto 2025
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Risposta di Motorpoint - Norwich

We're glad you enjoyed choosing your car with our team's help. We appreciate your feedback and are sorry to hear about the tire. We'll review our vehicle inspection process. Thanks for bringing this to our attention.

Thank you
Motorpoint

Valutata 5 stelle su 5

Great experience, great car!

The Motorpoint branch is really easy to find and the team are very friendly and relaxed. They allowed me to look around the car freely at my own pace, and let me take a test drive freely for an hour. I felt so relaxed being there, not like other places that hound you to buy the car immediately. I would definitely come back to buy another car.

26 luglio 2025
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Risposta di Motorpoint - Norwich

We're happy to hear that you found our branch easily accessible and our team friendly. It's great to know you felt relaxed and had the freedom to explore the car at your own pace. We appreciate your feedback and look forward to seeing you again!

Thank you
Motorpoint

Valutata 3 stelle su 5

Every thing was fine until we came to…

Every thing was fine until we came to collect the car and it took two hours and no one seemed to know what they were doing

26 luglio 2025
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Risposta di Motorpoint - Norwich

Dear Andrew,

I am very sorry that your experience was less than perfect!!
We aim to do better than this and often do but I would prefer it was EVERYTIME - thank you for leaving the review and we will endeavour to do better!

Best wishes,

James

Valutata 5 stelle su 5

Nice Overall Experience

Swift transaction. No pressure selling to get finance or all sorts of warranties and other products which can be really annoying in some dealers.

31 luglio 2025
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Risposta di Motorpoint - Norwich

We're happy to hear that you had a swift transaction! We appreciate your feedback regarding our sales approach and are glad you enjoyed your experience with us.

Thank you
Motorpoint

Valutata 5 stelle su 5

MOTORPOINT NORWICH

MOTORPOINT NORWICH
This was my first time visit to any Motorpoint site and was a little weary as to how pushy the sales staff were going to be. How wrong was I?
We were greeted at the door and given an explanation as to where to find the type of car and then left alone to look without someone constantly asking "Is this the perfect car for you?" every 2 minutes.
We had a test drive, on our own, for half an hour but could have had a longer one if we wanted. Again, when we returned with the car there was no pushy sales person trying to sell me finance etc.
This was a totally different experience to one we had at another nearby car sales establishment.

When we returned to buy the car we were offered another chance to test drive just to make 100% sure that we were happy with the car.

All of the admin was done by the Motorpoint staff and they even set up the direct debit road tax too.

Would I recommend Motorpoint Norwich [Shannon and Abbi]? Yes!
Will I be going back to Motorpoint Norwich for my next car? Yes!

22 luglio 2025
Non scritta su invito
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Risposta di Motorpoint - Norwich

We're happy to hear that you had such a positive first experience with us. We aim to provide a relaxed and helpful environment, and we're glad that our approach resonated with you. Thank you for recommending us; we appreciate your feedback and look forward to seeing you again.

Thank you
Motorpoint

Valutata 5 stelle su 5

Great guidance

Great guidance, attention to details, friendly, professional and efficient.

29 luglio 2025
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Risposta di Motorpoint - Norwich

We appreciate you sharing your experience! We are so glad that our guidance and attention to detail were helpful, friendly, professional, and efficient for you.

Thank you
Motorpoint

Valutata 4 stelle su 5

Our experience with Motorpoint Norwich…

Our experience with Motorpoint Norwich was on the whole very good. A particular shout out to Shannon and Sophie who were very professional and are a credit to the branch. The reason for 4 stars instead of 5 was that due to a mix-up the car had not been serviced before collection and the hybrid battery was flat. I understand new charging stations have now been installed but was too late for us. The car has now been serviced at our local branch (Birmingham) but disappointed that they would not collect and deliver the car back to us given the circumstances. However, that said we would recommend Motorpoint as we are very happy with our purchase and the issues have been handled and sorted in a professional manner.

26 luglio 2025
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Risposta di Motorpoint - Norwich

We appreciate your feedback and are glad you're happy with your purchase. We're sorry the car wasn't serviced and the hybrid battery was flat upon collection. We are please that this has now been resolved. Thank you for recognizing our team's professionalism.

Thank you
Motorpoint

Valutata 5 stelle su 5

Great all-round service by everyone at…

Great all-round service by everyone at motorpoint Norwich,helpful(very patient with me)
Would highly recommend motorpoint for your next car

24 luglio 2025
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Risposta di Motorpoint - Norwich

We appreciate you sharing your positive experience at Motorpoint Norwich. We're so glad to hear that everyone was helpful and patient. Thank you for the recommendation!

Thank you
Motorpoint

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