Banner for Motorpoint - Norwich

Motorpoint - Norwich Recensioni 

239
TrustScore 4.5 su 5

4,6

3 Turnpike Close, NR6 5BD Norwich, Norfolk, GB


Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

Zac & Gabe were extremely helpful and provided great customer service . They made it a smooth and easy process start to finish. I was able to drive away same day. Can’t fault a single thing, having ex... Leggi di più

L'azienda ha risposto

Valutata 3 stelle su 5

The staff are helpful ,but were very busy so kepted leaving and i seamed to be waiting alot ,didnt go through anything on car with me and didnt go through paperwork wirh me

L'azienda ha risposto

Valutata 5 stelle su 5

We arrived at motorpoint, they were friendly and so helpful but also gave us our time to look around the cars. Savannah was really helpful and very professional with our purchase of our car..Other te... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

It was very easy and Oliver was so good and supportive would recommend him if you want to buy a car, gave an excellent deal on my trade in extremely happy with the purchase

L'azienda ha risposto


Dettagli dell'azienda

  1. Rivenditore di auto
  2. Rivenditore di auto usate

Scritti dall'azienda

We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.

Sell us your car

Scritti dall'azienda

99% of final valuations are paid on average
Visit our website to get a free valuation for your car

10.9% APR on all cars

Browse thousands of quality cars today.

Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.

Informazioni di contatto

  • 3 Turnpike Close, NR6 5BD, Norwich, Norfolk, Regno Unito

  • 01603 650177
Promotion box for Motorpoint - Norwich

Over 1000 new cars every week

Nobody beats us on price - that's a promise.

4,6

Eccellente

TrustScore 4.5 su 5

239 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,6

Tutte le recensioni

(239)

6047 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Buying with confidence

Sophie initially seemed tentative but took us through the process successfully.

15 agosto 2025
Logo di Motorpoint - Norwich

Risposta di Motorpoint - Norwich

We appreciate your feedback and are glad the process was successful for you. We value your time and insights.

Thank you
Motorpoint

Valutata 5 stelle su 5

Fiat 500

I purchased a lovely little Fiat 500 from the Norwich branch. All the staff based there are very friendly. There was no pressure selling and the whole experience was very relaxed and straight forward. Dave and Jack were extremely helpful and Abbi has been a star. I would highly recommend the Norwich branch if anyone is thinking about buying a new car. Motorpoint is my new go to and I can’t thank them enough.

5 agosto 2025
Non scritta su invito
Logo di Motorpoint - Norwich

Risposta di Motorpoint - Norwich

We're happy to hear you had a relaxed and straightforward experience at our Norwich branch. We appreciate your kind words about our team's friendliness and helpfulness. Thank you for recommending us!

Thank you
Motorpoint

Valutata 5 stelle su 5

Friendly

Friendly, welcoming, knowledgable and efficient staff

16 agosto 2025
Logo di Motorpoint - Norwich

Risposta di Motorpoint - Norwich

We appreciate you sharing your experience with us! We're happy to hear our staff was friendly, welcoming, knowledgeable, and efficient.

Thank you
Motorpoint

Valutata 5 stelle su 5

Relaxed approach

Relaxed approach, friendly staff. Made the purchase simple and hassle free. Would definitely recommend!!

14 agosto 2025
Logo di Motorpoint - Norwich

Risposta di Motorpoint - Norwich

We're happy to hear that you experienced a relaxed and simple purchase process, thanks to our friendly staff. We appreciate your recommendation!

Thank you
Motorpoint

Valutata 5 stelle su 5

Friendly but not ‘pushy’ experience…

Friendly but not ‘pushy’ experience start to finish, and happy to accommodate several changes. Well done to Shannon, Sophie, Tom and the others who helped promptly with professionalism and care. Nothing was too much trouble and we are very happy with the new car!

11 agosto 2025
Non scritta su invito
Logo di Motorpoint - Norwich

Risposta di Motorpoint - Norwich

We're so glad you had a friendly, no-pressure experience and that our team accommodated your changes. We appreciate your recognition of their professionalism and care. We're happy you're pleased with your new car!

Thank you
Motorpoint

Valutata 5 stelle su 5

Excellent experience

So helpful at all time . Not pushy , asked what we were looking for . Hadn’t intended on buying a car at that time , but staff (Ellis and Abby) were so helpful we did . Kept in contact with us all the time .
Would certainly recommend using Motorpoint Norwich .

4 agosto 2025
Non scritta su invito
Logo di Motorpoint - Norwich

Risposta di Motorpoint - Norwich

We appreciate you taking the time to leave us your feedback. We're happy to hear that our team was so helpful and not pushy, which led to your purchase. We're glad you would recommend us!

Thank you
Motorpoint

Valutata 4 stelle su 5

Great Team

Great experience with the car. Great team that work here and helpful. Lots of different vehicles and was spoiled for choice as I had no idea what I wanted. Once getting the vehicle home my friend noticed that some of the front passenger tyre has wall damage to it where someone has hit a curb or something.

1 agosto 2025
Logo di Motorpoint - Norwich

Risposta di Motorpoint - Norwich

We're glad you enjoyed choosing your car with our team's help. We appreciate your feedback and are sorry to hear about the tire. We'll review our vehicle inspection process. Thanks for bringing this to our attention.

Thank you
Motorpoint

Valutata 5 stelle su 5

Great experience, great car!

The Motorpoint branch is really easy to find and the team are very friendly and relaxed. They allowed me to look around the car freely at my own pace, and let me take a test drive freely for an hour. I felt so relaxed being there, not like other places that hound you to buy the car immediately. I would definitely come back to buy another car.

26 luglio 2025
Logo di Motorpoint - Norwich

Risposta di Motorpoint - Norwich

We're happy to hear that you found our branch easily accessible and our team friendly. It's great to know you felt relaxed and had the freedom to explore the car at your own pace. We appreciate your feedback and look forward to seeing you again!

Thank you
Motorpoint

Valutata 3 stelle su 5

Every thing was fine until we came to…

Every thing was fine until we came to collect the car and it took two hours and no one seemed to know what they were doing

26 luglio 2025
Logo di Motorpoint - Norwich

Risposta di Motorpoint - Norwich

Dear Andrew,

I am very sorry that your experience was less than perfect!!
We aim to do better than this and often do but I would prefer it was EVERYTIME - thank you for leaving the review and we will endeavour to do better!

Best wishes,

James

Valutata 5 stelle su 5

Nice Overall Experience

Swift transaction. No pressure selling to get finance or all sorts of warranties and other products which can be really annoying in some dealers.

31 luglio 2025
Logo di Motorpoint - Norwich

Risposta di Motorpoint - Norwich

We're happy to hear that you had a swift transaction! We appreciate your feedback regarding our sales approach and are glad you enjoyed your experience with us.

Thank you
Motorpoint

Valutata 5 stelle su 5

MOTORPOINT NORWICH

MOTORPOINT NORWICH
This was my first time visit to any Motorpoint site and was a little weary as to how pushy the sales staff were going to be. How wrong was I?
We were greeted at the door and given an explanation as to where to find the type of car and then left alone to look without someone constantly asking "Is this the perfect car for you?" every 2 minutes.
We had a test drive, on our own, for half an hour but could have had a longer one if we wanted. Again, when we returned with the car there was no pushy sales person trying to sell me finance etc.
This was a totally different experience to one we had at another nearby car sales establishment.

When we returned to buy the car we were offered another chance to test drive just to make 100% sure that we were happy with the car.

All of the admin was done by the Motorpoint staff and they even set up the direct debit road tax too.

Would I recommend Motorpoint Norwich [Shannon and Abbi]? Yes!
Will I be going back to Motorpoint Norwich for my next car? Yes!

22 luglio 2025
Non scritta su invito
Logo di Motorpoint - Norwich

Risposta di Motorpoint - Norwich

We're happy to hear that you had such a positive first experience with us. We aim to provide a relaxed and helpful environment, and we're glad that our approach resonated with you. Thank you for recommending us; we appreciate your feedback and look forward to seeing you again.

Thank you
Motorpoint

Valutata 5 stelle su 5

Great guidance

Great guidance, attention to details, friendly, professional and efficient.

29 luglio 2025
Logo di Motorpoint - Norwich

Risposta di Motorpoint - Norwich

We appreciate you sharing your experience! We are so glad that our guidance and attention to detail were helpful, friendly, professional, and efficient for you.

Thank you
Motorpoint

Valutata 4 stelle su 5

Our experience with Motorpoint Norwich…

Our experience with Motorpoint Norwich was on the whole very good. A particular shout out to Shannon and Sophie who were very professional and are a credit to the branch. The reason for 4 stars instead of 5 was that due to a mix-up the car had not been serviced before collection and the hybrid battery was flat. I understand new charging stations have now been installed but was too late for us. The car has now been serviced at our local branch (Birmingham) but disappointed that they would not collect and deliver the car back to us given the circumstances. However, that said we would recommend Motorpoint as we are very happy with our purchase and the issues have been handled and sorted in a professional manner.

26 luglio 2025
Logo di Motorpoint - Norwich

Risposta di Motorpoint - Norwich

We appreciate your feedback and are glad you're happy with your purchase. We're sorry the car wasn't serviced and the hybrid battery was flat upon collection. We are please that this has now been resolved. Thank you for recognizing our team's professionalism.

Thank you
Motorpoint

Valutata 5 stelle su 5

Great all-round service by everyone at…

Great all-round service by everyone at motorpoint Norwich,helpful(very patient with me)
Would highly recommend motorpoint for your next car

24 luglio 2025
Logo di Motorpoint - Norwich

Risposta di Motorpoint - Norwich

We appreciate you sharing your positive experience at Motorpoint Norwich. We're so glad to hear that everyone was helpful and patient. Thank you for the recommendation!

Thank you
Motorpoint

Valutata 4 stelle su 5

Happy motoring.

I found buying the car, an easy experience.
Although the paperwork did take some time, but that's very understandable. Shannon did a great job throughout. My neighbour asked about the car,and through our conversation he has now enquired with Motorpoint on buying a car himself!

20 luglio 2025
Logo di Motorpoint - Norwich

Risposta di Motorpoint - Norwich

We're happy you found buying a car an easy experience. We appreciate your patience regarding the paperwork and are glad a team member did a great job. Thank you for recommending us!

Thank you
Motorpoint

Valutata 5 stelle su 5

A seamless process from website to store

A seamless process from reserving the car online to part-exchanging and picking up my new car in store. The team at Norwich were all very friendly and attentive. A pleasure to deal with.

12 luglio 2025
Non scritta su invito
Logo di Motorpoint - Norwich

Risposta di Motorpoint - Norwich

Dear Mr Gracie,

Thank you for the glowing review - lovely to meet you and look forward to seeing you next time, please tell your friends and family and we will do our best to look after them too!

Best wishes,

James Odell

Valutata 5 stelle su 5

A seamless process

A seamless process from reserving my vehicle on the website to part-exchanging and picking up my new car in the store. The team in store were very friendly and attentive.

15 luglio 2025
Logo di Motorpoint - Norwich

Risposta di Motorpoint - Norwich

Thanks David, greatly appreciate you telling the world!
Kind regards,
James

Valutata 5 stelle su 5

Motorpoint made purchasing a car easy…

Motorpoint made purchasing a car easy from beginning to end. The whole process was simple and stress free.

15 luglio 2025
Logo di Motorpoint - Norwich

Risposta di Motorpoint - Norwich

Dear Mr Turner,

Exactly what we set out to do, one of our straplines is "Car buying made easy" so I am very pleased we delivered on this - enjoy the new car, thank you for your business and the review!!

Valutata 5 stelle su 5

Motorpoint Norwich

Outstanding experience selling my car at Motorpoint Norwich. Abbi was absolutely fantastic – she made the entire process incredibly quick and painless. I was in and out within 30 minutes, and she expertly answered all my questions. I definitely look forward to buying and selling with Motorpoint again!

16 luglio 2025
Non scritta su invito
Logo di Motorpoint - Norwich

Risposta di Motorpoint - Norwich

Hi Robert,

Abbi is pretty wonderful isn't she - we are very lucky to have such a capable and friendly team, but I am very pleased you enjoyed the experience and hope you are loving the new car!

Best wishes,

James

Valutata 5 stelle su 5

Tony was great told him what I needed…

Tony was great told him what I needed and he showed the best way to acheive it
The car is great like new

9 luglio 2025
Logo di Motorpoint - Norwich

Risposta di Motorpoint - Norwich

Thank you Sean, really pleased we could help you find the right car and put all the pieces in place for you.
Best wishes,
James Odell

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più