Same day response on a delivery issue, with my choice of resolution and complete follow up! I didn’t have to over-explain and I felt heard & appreciated as their customer. Turns out the delivery issue... Leggi di più
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Excellent customer care from all at Mother Root especially Kedeja. A fab product from a team prepared to go above and beyond to keep their loyal customers smiling. 😃 Thanks soooo much 😊
Thank you so much Prue and Mother Root for helping get my order to me after I dozily omitted my house number. I’m looking forward to my evening glass tonight. It’s my absolute favourite tipple and eve... Leggi di più
I AM NOT RECEIVING ANY OF MY ORDERS AND THEY SAY ITS BEEN DELIVERED. I dont know where my orders are going but it’s not here. I feel I should be reimbursed for 4 bottles of unreceived merchandise... Leggi di più
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4,1
Molto buono
288 recensioni
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Having read some of the reviews…
Having read some of the reviews regarding the delivery, I was pleasantly surprised that it arrived within 4 days of my order ( this is very good for anything coming to Northern Ireland). I love Gin and Ginger, so I know that unless you like Ginger don't even think about trying it. It's got quite a kick and it definitely tastes better than it smells ( slight vinegar scent from the cider vinegar). I have decided to reduce my weekly alcohol intake and this is really helping. I've tried my favourite Gin ( Tanqueray Sevilla) in no alcohol form and it was truly dreadful. Mother Root has a real zing to it and it is also helping to use up the little tins of tonic I overbought for Christmas. The best non alcoholic product I have tasted. The first sip gives you that little head shudder you usually get when you have mixed your spirit drink with not enough mixer. Excellent stuff
14 gennaio 2026
Non scritta su invito
Risposta di MOTHER ROOT
Thank you so much for such a thoughtful and detailed review, Gavin. We’re delighted to hear your order arrived quickly and that Mother Root has become a genuinely enjoyable part of reducing your alcohol intake. We really appreciate you taking the time to share your experience and are so pleased you’ve found Mother Root to be the best non-alcoholic option you’ve tried.
Love the product, not the price.
Love the product and on my second bottle. Now with Steven Bartlett’s help they need to get to a more accessible price point. Under £20 and it will fly off the shelves would be my thought.
1 gennaio 2026
Non scritta su invito
Risposta di MOTHER ROOT
Thank you so much for taking the time to share this feedback, and we’re really glad to hear you’re on your second bottle! Thank you again for your support and for being part of the Mother Root journey.
Prue was terrific
Prue was terrific. She dealt with my problem very efficiently.The problem was not of The company’s doing but she accepted my concerns quickly with no fuss.
A replacement order arrived just as she said it would this morning.
I can’t praise her enough.
9 gennaio 2026
Non scritta su invito
Risposta di MOTHER ROOT
Thank you so much for your kind words, Diane.
We’re delighted to hear that your issue was resolved quickly and efficiently, and that your replacement arrived as promised. It means a lot to us that you felt supported, and we truly appreciate you taking the time to share your experience.
Warmest regards,
Team Mother Root.
Not as nice as I expected it to be
I ordered a bottle, after seeing all the advertisements, in an effort to replace a gin & tonic or a glass of wine every evening. I love ginger but I really don’t like the overwhelming horrid apple vinegar smell & flavour. I’ll be sticking to a ginger shot mixed with apple juice & soda in future.
8 gennaio 2026
Non scritta su invito
Risposta di MOTHER ROOT
Thank you, Sarah, for sharing your experience. We’re sorry to hear that Mother Root wasn’t what you were hoping for. The bold aroma and flavour of raw apple cider vinegar are central to the drink, and we understand that they can be a little bold for some people, even for those who love ginger. We appreciate you giving it a try and taking the time to leave your honest feedback, and we wish you all the best in finding an alternative that suits you better.
Lovely, different, healthy and took my mind off wine!
Embarking on dry Jan is always so difficult. I tried Sentia which was awful. I saw that Mother Root had backing from the Dragons which is why I ordered it. I love it. I don't mind the tang of the apple cider vinegar as it feels I am drinking something good for my health. I tried it with lemonade and it was too sweet but it is perfect with tonic. I will buy again although I wish it had a little more chilli and a little more heat. It would be good to have a blow your socks off version. Super fiery please.
7 gennaio 2026
Non scritta su invito
Risposta di MOTHER ROOT
Thank you so much for your lovely review, Karen-anne. We’re really pleased to hear Mother Root helped make Dry January more enjoyable - and that it successfully took your mind off wine. Your suggestion for a “blow-your-socks-off” extra-fiery version made us smile, and feedback like this is genuinely invaluable. Thank you again for taking the time to share your experience, and for supporting Mother Root.
Speedy response
Really appreciated the speedy response that I received to query regarding deliver!
7 gennaio 2026
Non scritta su invito
Risposta di MOTHER ROOT
Thank you so much for your kind feedback, Laeona. We’re really pleased to hear you appreciated the speedy response to your delivery query. Providing clear and timely support is very important to us, so it’s lovely to know it made a difference. Thank you for taking the time to share this.
Risposta di MOTHER ROOT
Thank you Rachel - it means a lot to us that you felt supported, and we truly appreciate you taking the time to share your experience.
Warmest regards, Team Mother Root.
The most expensive ACV ever
I tried Mother Root as the advertising, branding and health goals aligned with what I was looking for, but the product failed to live up to the hype. I purchased a bottle at Waitrose in the ‘Low & No’ section for £24.95 (marked down from £27.95), which still feels incredibly expensive for the experience it delivers.
The flavour profile is very sharp and completely dominated by Apple Cider Vinegar. While I understand the 'burn' is meant to mimic alcohol, it lacks the complexity and sophistication I would expect from a premium non-alcoholic spirit at this price point.
Ultimately, it felt like paying a premium for a drink I could have mixed at home for a fraction of the cost. I won't be purchasing this again and wouldn't recommend it to those looking for a refined alcohol alternative.
Disappointing purchase.
2 gennaio 2026
Non scritta su invito
Risposta di MOTHER ROOT
Thank you for sharing your feedback. We’re sorry to hear that Mother Root didn’t meet your expectations. The bold flavour of raw apple cider vinegar and the fiery ginger kick are central to the drink, and we know that it won’t be for everyone. We completely understand that taste and perception of value are personal, and we appreciate you giving it a try and taking the time to leave such detailed feedback.
I was so looking forward to this!.
I was so looking forward to this!.. but am now hugely disappointed. Followed all instructions on bottle but smell and taste of vinegar was so overpowering. Basically it's a £28 bottle down the sink.... how dragons den backed this is beyond me completely!!!
4 gennaio 2026
Non scritta su invito
Risposta di MOTHER ROOT
Thank you, Cathy, for sharing your feedback. We’re very sorry to hear that Mother Root didn’t meet your expectations and that the flavour wasn’t for you, even when following our instructions for the perfect pour. The bold taste of raw apple cider vinegar is central to the drink, and we understand it isn’t for everyone. We truly appreciate you giving it a try and taking the time to leave your honest thoughts.
Absolutely delicious drink!
My order was dispatched and delivered in super quick time and I’m looking forward to enjoying this drink during January and beyond. My first aperitif last night was delicious and I slept really well, as opposed to when I’ve consumed alcohol, which is an added benefit.
3 gennaio 2026
Non scritta su invito
Risposta di MOTHER ROOT
Thank you so much for this lovely review, Lynn. We’re delighted to hear your order arrived quickly and that you enjoyed your first Mother Root aperitif. It’s especially wonderful to hear about the positive knock-on effect on your sleep - that’s a benefit many of our customers really value when reducing alcohol. Thank you for choosing Mother Root for January and beyond. We’re so pleased to be part of your evenings.
Recived my bottle of Mother Root…
Recived my bottle of Mother Root ..think its way over priced and the ginger is quite over powering. I am using it now in the morning with warm water adding more cider vinger and lemon as a shot .
4 gennaio 2026
Non scritta su invito
Risposta di MOTHER ROOT
Thank you, Karen, for sharing your feedback. We’re glad to hear you’re finding a way to enjoy Mother Root in the morning, though we understand that the ginger and vinegar flavours can be a little bold for some. We appreciate you giving it a try and taking the time to leave your thoughts.
My delivery didn’t turn up due to Ervi…
My delivery didn’t turn up due to Ervi and I informed Mother roots within 2 days they shipped another order out to me. Excellent customer services.
31 dicembre 2025
Non scritta su invito
Risposta di MOTHER ROOT
Thank you so much for taking the time to share this. We’re really sorry your original delivery was affected by Storm Éowyn, but we’re very glad we were able to get a replacement out to you quickly. Your patience and understanding mean a great deal to us. Thank you for your kind words about our customer service - they’re truly appreciated by the whole team.
Excellent customer support
Their response was timely and addressed my concern.
29 dicembre 2025
Non scritta su invito
Risposta di MOTHER ROOT
Thank you so much Betty - it means a lot to us that you felt supported, and we truly appreciate you taking the time to share your experience.
Warmest regards, Team Mother Root.
Professional service
Renet was extremely helpful in resolving the problem with my delivery. She replied to my email within a short time of receiving my email regarding my query. Thanks again from a very satisfied customer.
29 dicembre 2025
Non scritta su invito
Risposta di MOTHER ROOT
Thank you so much for taking the time to share this, Mary. We’re delighted to hear you were happy with how your delivery issue was handled and that everything was resolved quickly. Your kind words really mean a lot to us.
Warmest regards, Team Mother Root.
Too much vinegar for me
I love ginger and really wanted an alcohol free drink to enjoy but I am finding this too vinegary for me.
28 dicembre 2025
Non scritta su invito
Risposta di MOTHER ROOT
Thank you, Polly, for sharing your feedback. We’re sorry to hear that Mother Root wasn’t for you. The bold flavour of raw apple cider vinegar is central to the drink, and we know it isn’t for everyone. We appreciate you giving it a try and taking the time to leave your honest thoughts.
Good flavour but not good on the nose.…overpriced!
This drink was intriguing and I quite enjoyed the taste but, on the nose it’s not good! A good drink must have both elements. The smell of the apple cider vinegar is over powering and unpleasant.
It’s also too expensive for what it is. Especially with no tax/duty on the cost! So I doubt I’d buy it again. Whilst of course flavour/smell can be very personal and not for everyone regardless I do believe it’s too expensive.
26 dicembre 2025
Non scritta su invito
Risposta di MOTHER ROOT
Thank you, George, for sharing your detailed feedback. We’re glad to hear you enjoyed the taste of Mother Root, though we understand that the aroma of apple cider vinegar can be strong for some people. We completely appreciate that flavour and smell are very personal, and we understand your perspective on value. Thank you for giving it a try and taking the time to leave your thoughts.
Sadly very disappointing
Sadly very disappointing, it was like ginger cordial. Definitely didn’t live up to be what I was expecting from the marketing. Pleasant drink however not worth the hefty price tag.
25 dicembre 2025
Non scritta su invito
Risposta di MOTHER ROOT
Thank you, Ann, for sharing your feedback. We’re sorry to hear that Mother Root didn’t meet your expectations, though we’re glad you found it pleasant to drink. We completely understand that taste and perception of value are personal, and we appreciate you giving it a try and taking the time to leave your honest thoughts.
Disgusting!
I ordered 2 bottles as I love ginger and wanted a special Christmas treat for all the family to enjoy. I decided to open a bottle before the holidays, as I was so excited to try it. Oh boy - it is disgusting! The overwhelming flavour and smell is vinegar. It sits in the stomach like a sour fish and chip supper. I tried to disguise the flavour with more soda water and slices of orange and it still tasted like some weird hair spritz. That’s probably the only place I’d put it. One positive - I opened a bottle before I inflicted it on my family. It’s going down the sink as I speak.
24 dicembre 2025
Non scritta su invito
Risposta di MOTHER ROOT
Thank you, Maureen, for sharing your experience. We’re very sorry to hear that Mother Root wasn’t to your taste. We understand that bold flavours aren’t for everyone, and we truly appreciate you giving it a try and taking the time to leave your honest feedback.
Great customer service
When I emailed to say my original order hadnt arrived the customer service was excellent. They resent me another bottle straight away. Can’t fault them at all!
19 dicembre 2025
Non scritta su invito
Risposta di MOTHER ROOT
Thank you so much, Laura - we really appreciate you taking the time to share this. We’re glad we could sort things quickly for you, and it means a lot to hear you were happy with the service. Enjoy your Mother Root!
Warmest regards, Team Mother Root.
No delivery
Since the last review I have had today a Royal Mail delivery which I didn’t know was coming, must of been a replacement from Mother Root to compensate for the original delivery companies incompetence, hence my revised review
23 dicembre 2025
Non scritta su invito
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