Mortimer Clarke Solicitors Recensioni 129

Absolutely terrible company sent me a CCJ my ex took out in my name by a online digital signature that I knew nothing about it asked for evidence of me taking out this finance but they refused to provide it how can you go to a court with out providing evidence asked the call center woman to speak to her manager an she said managers don't speak to customers first iv ever heard of that good look with getting a penny

I have a debt with these guys and pay £50 a month because Im prioritizing other debts (council tax ect) im getting phone calls everyday from them.

What £50 is not enough? Tough council tax is the priority not some old ACI debt you brought for pennys on the pound.

Harassment messages

Not answering emails, thrn claiming they've not heard from me.

Think God I've kept all evidence

Been paying each month , 3 yrs requested a offer of discount settlement as I am having to give job up I’ll health and my £100 payment will have to be reduced to £20 which means I will be over 80 when paid ridiculous responses, phone calls twice a day every day

Fully paid off my debt with them and then they decided they wanted more from me afterwards by saying i hadnt paid it

I originally gave a 1 star review. That has now been changed to a 3 star and that is only because of the chap I spoke to. I still stand by some comments I made. They never reply to emails. They had my address wrong

Mortimer Clarke Solicitors are nothing but scammers; they are a terrible company. I have two accounts with them: one I’m currently paying off, and the other they keep calling me about while I’m at work and I didn’t know it’s them.Now, they’ve sent me a CCJ pack to complete, and despite raising a complaint that they supposedly investigated, nothing changed. These people are only out to issue CCJs and ruin your credit file. Now It’s incredibly frustrating! After reading the reviews, it’s clear why so many feel this way about them. They are utterly useless!

A clown organisation that could not organise a piss up in a brewery. I have a payment agreement with them and have been paying them every month for a long time now, never missed a payment. So I changed over my bank account and all my direct debits were transferred over and all of them have been collecting their payments except Mortimer Clarke. They started to send threatening letters, I had to go on their website and pay them up to date because they could not be bothered to take direct debit payments. So we are up to date. I sent them an email weeks ago, telling them there are direct debits on my new account and they are not taking payments, they never bothered to answer and just sent another letter threatening me with court, even though all payments are up to date. So I phoned them and got thru to some idiot who was unhelpful as can be and did nothing. He even claimed that it was my banks fault, which is a joke. I contacted my bank, they said the direct debits are set up and fine and it was up to Mortimer Clarke to take payments. I have now put in a formal complaint to Mortimer Clarke and if they do not deal with it properly then off to the Ombudsman and Solicitors regulation authority to make formal complaints about these clowns.

All the bad reviews when I rung today I was expecting the worst however far from it Amy was absolutely brilliant very polite and courteous helping me with my situation told her what I had left a month sorted a payment plan out for me big weight of my mind she's a credit to the company in my eyes yes there's bad reviews on there I was in 2 minds but took as I found..

Being threatened by these on a daily basis via phone. Because I’m homeless and don’t have a postcode to offer them or know one that they can correlate to an alleged debt then they threaten me even further. Already told them dozens of times that if they are so worried about their investment that they made on an alleged debt and chose to pay off on my behalf, then to serve me with a statutory demand and declare me bankrupt. They ignore all this and keep demanding a postcode despite me being homeless and in various local authority emergency accommodations or schemes for the past three years and keep making harassing calls daily. They’ve now resorted to the automated calls like their sister company Cabot. Advice to anyone is block the number and just delete the automated voice messages each day, failing that, change your number.
This company are a risk for reward operation that risks investing a tiny percentage of an alleged debt paying it off on someone’s behalf in the hope the can threaten someone into paying them the full value of an alleged debt.

Don’t reply to emails after sending me endless,very strange outfit.

Awful firm, don’t listen dont take heed of whats been said, torture you with phone calls and letters. Ignored illness and bereavement to cause more problems

I have a payment plan with mortimer and it's very simple to pay each month and if I do have any problems paying online there always very helpful on the phone and they have sent statements quickly to my email if I've needed them 😀. It's only not 5 stars because it's very slow to update payments online.

I have been receiving unsolicited calls from Mortimer Clarke solicitors. The calls are automated and asking me to call them for a private matter.

These are unsolicited calls and are early in the morning.

I have submitted a complaint to the SRA (Solicitors Regulation Authority) about these unsolicited calls.

Context: I’m repaying a debt from the COVID period and paying what I can afford.

What happened

The agent on the phone pressured me to pay £489 per month, despite my budget showing around £500 disposable income after bills.

His tone was, condescending, and forceful—which felt hypocritical given the recorded message about not tolerating abuse toward agents.

While taking my details, he entered incorrect figures into my budget planner and left some items out.

I was asked highly personal questions that didn’t seem relevant to the debt itself.

Why this is a problem

Pushing for £489 out of £500 monthly cash flow is unrealistic and irresponsible.

Inaccurate data entry skews affordability assessments.

The inconsistent guidance is alarming: their website offered 36-month options, yet the agent insisted on 3–4 months.

I left the call feeling belittled, uncomfortable, and misled by the process.

I’ve reported the experience to the Financial Ombudsman Service, as I believe the approach was unreasonable.

Use their website and complete the budget planner carefully yourself.

Keep records (screenshots/notes) of your figures and any offers shown online.

Challenge inaccuracies in your budget if you spot them.

Do your research on your rights and don’t be pressured into unaffordable payments.

The experience was poor from start to finish. Proceed with caution and stand your ground.

Really bad company don't listen to people especially disabled they have broken most of the SRA standards and polocies... please any one have any issues report them to the relevant authorities ther is one that are very interested in this companies activities let's be honest they are corrupt. Don't be bullied like I say they are certain people very interested and building a file againsed these more people complain more can be done to shut them down.

Terrible for communication, doesn't reply to any emails. Payment plan has been set on my end through my bank but they will not acknowledge this through email and threstening me with court even though I've gone through the correct procedure to set up a payment plan, make it make sense

Thank you to Josie and Tobias for their excellent customer service! I have had troubles with my financial situation for personal reasons but they were both very understanding and helpful. Thank you for all the guidance and assistance. All the very best!

Been trying to get hold of them since the beginning of the year about changing my number to be able to access the online portal. Even after a letter stating this has been done I STILL cannot access this. After multiple emails and not one response I still cannot access the portal which has now caused more hassle. Is it really this hard to change a number? *update in July: annoyingly, it took a Trustpilot review to get my problem resolved. Whoever is in the complaints dept deserves a raise because the speed at which this was sorted was admirable. Still wouldn't want to work with them in the future if it can be helped*

Gangsters in suits!!
Scaremongering, harrassing, threatening the poorest of the poor! Adding on extortionate charges/fees and all they do is talk over you untill they get bored and hang up. The staff are 12yrs old. All around jokers that are a part of the Cabot group but act like they are an independant firm representing cabot