Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

I would like to thank Jade Stein for their professional and speedy response to help me find a good mortgage offer. I would also like to give special shoutout for Daniel Shepherd who work late at ni... Leggi di più

Valutata 5 stelle su 5

Me & my partner are both first time buyers & knew nothing of the mortgage process. Nyk & Georgia have guided us, kept us informed & more times than i'd liked to admit calmed us down & explained the... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Great experience from the start. No pressure on the 1st call to get a decision in principle. Easy mortgage meeting on teams with Dan who is highly recommended for his knowledge and friendly manner. Th... Leggi di più

Valutata 5 stelle su 5

We’ve been using Mortgage Bureau for nearly a decade now and wouldn’t trust anyone else. Got so used to Daniel being mega efficient that I stupidly thought the whole house buying process would be! Not... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Broker di mutui

Scritti dall'azienda

One of the most important and difficult decisions that you will make is which mortgage is most suitable for you. The Mortgage market is a maze, especially in the new build arena, with many lenders, repayment options and special schemes. We have over 50 professional Consultants who are here to provide you with jargon-free advice in order that you feel confident when choosing your mortgage. They will also make sure that you are fully protected with the relevant insurances when you move into your new home.


Informazioni di contatto

4,8

Eccellente

TrustScore 5 su 5

680 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non ha risposto alle recensioni negative ricevute

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Very good service

I have been dealing with Anouska
For few years , always been supportive and organised, made things easy and smooth for such a complicated issue of Mortgaging your home.
Sam had been brilliant, always been communicating at right times during my home remortgage process.
Pleased with the whole process

13 luglio 2023
Non scritta su invito
Logo di Mortgage Bureau

Risposta di Mortgage Bureau

Thank you for such a lovely review Ola and I will ensure Anouska and Sam are made aware of your kind comments.

Valutata 5 stelle su 5

So quick and easy with Mortgage Bureau

Mark Judge contacted me a few months before my mortgage was due to expire and made the whole renewal process far easier than I thought it would be. They are very quick, professional and I would definetely recommend them without hesitation

1 agosto 2023
Non scritta su invito
Logo di Mortgage Bureau

Risposta di Mortgage Bureau

Thank you for your great review Martin, really appreciate you taking the time to leave it and will pass your commnets on to Mark.

Valutata 5 stelle su 5

Special thanks to Bill and Fiona.

When we got qualified for a new build by Bill, we also got disqualified by a different mortgage adviser for the same property. Bill gave us 99.9% assurance that based on our income/outgoings we are qualify for the property... Guess what! We got a mortgage offer from a bank on the 14/7/2023 for this new build. Thank you Bill and Fiona for your support.

14 luglio 2023
Non scritta su invito
Logo di Mortgage Bureau

Risposta di Mortgage Bureau

Lovely review Michael, thank you! Will be sure to pass your kind words on to Bill and Fiona.

Valutata 5 stelle su 5

Great service

Nicholas is a very professional broker. He understood what I needed, talked through the options and has pushed the mortgage application through within 2 weeks from start to finish. Excellent service and will definitely use the Mortgage Bureau again in the future

14 luglio 2023
Non scritta su invito
Logo di Mortgage Bureau

Risposta di Mortgage Bureau

Thank you for taking the time to leave your review Chris, greatly appreciated.

Valutata 5 stelle su 5

Tried and tested several times and always good

We have used Mortgage Bureau a few times over the years and the service is very good. The Mortgage Advisors are very knowledgeable and provide a very good service. Over the years, the people who who have stood out to us for great service are Margaret and John. Would highly recommend.

11 luglio 2023
Non scritta su invito
Logo di Mortgage Bureau

Risposta di Mortgage Bureau

Many thanks for your review, greatly appreciated.

Valutata 5 stelle su 5

Nicholas and Lewis listened carefully…

Nicholas and Lewis listened carefully to our requirements and then spent time to consider the options available, before getting back to us quickly with an appropriate solution to what was quite a difficult problem.Very helpful service. Emailed us with all the information, including monthly costs, fees etc so we could make an informed decision. It was a pleasure dealing with him.

17 febbraio 2023
Non scritta su invito
Logo di Mortgage Bureau

Risposta di Mortgage Bureau

Thank you for your lovely review Paul, greatly appreciated.

Valutata 5 stelle su 5

I cannot thank you all enough

I cannot thank you all enough! We were totally out of our depth with no clue what we were doing if I’m honest, but Brad went above and beyond to help us. He guided us through each step, explained in depth the process and made me feel at ease in what was a stressful situation. Fiona and Gina were equally as lovely I am so thankful for such a positive process.

3 luglio 2023
Non scritta su invito
Logo di Mortgage Bureau

Risposta di Mortgage Bureau

That's a fantastic review Olivia, thank you! Will make sure that Brad, Fiona & Gina are made aware of your lovely comments.

Valutata 5 stelle su 5

Thank you to Karjun for making life so…

Thank you to Karjun for making life so easy from getting an AIP to our first first Mortgage offer. Very professional and understands his job, thank you to Georgia as well with her regular updates. Amazing team.

28 giugno 2023
Non scritta su invito
Logo di Mortgage Bureau

Risposta di Mortgage Bureau

Lovely review Ola, thank you for taking the time to leave it.

Valutata 1 stelle su 5

Mortgage experience

I did mortgage through a mortgage advisor of mortgage bureau in March 2022 when our new house was under construction, and was expected to complete by September 2022.
Mortgage advisor, Initially emailed me that my mortgage will be fixed for five years and he has taken the mortgage in principle but then later after couple of weeks he said interest rates have increased and now with this much monthly instalment only two-year can be fixed and 5 year offer has become much expensive, I am first time buyer and I had no good idea about the mortgages, but he did not guide me that I should go for five years because the interest rates are on the rise.
I ended up selecting two years fixed offer but he never guided me to make a wise decision.
if adviser had explained in detail then I could go for a five year mortgage.
The house completion was in September but document mentioned installments starting May 2022 and fixed period until May 2024, I asked adviser why is so and he told me instalments and fixed period will reschedule to September when I will start payments.
when I started to pay mortgage in September, I found my mortgage is only fixed until May 2024, so I have even less than two year fixed-period.
I will have to remortgage early next year and it will probably cost me £800-£900 per month extra.
I could be easily be relaxed for next four years if my mortgage advisor had given me good advice.
I feel he was favouring bank more than myself and never gave me any advice about the mortgage deal.
I feel he was just doing the paperwork between me and the bank.
We expect mortgage advisor to work in the best interest of the client, but I did not get good service.
Mortgage did not bargain with bank that five year fixed agreed in mortgage in principle shouldn’t be changed. He hardly answered telephone calls and only answered emails when he had time. I have really suffered because of lack of advice, and this will cost me a lot.

1 settembre 2022
Non scritta su invito
Logo di Mortgage Bureau

Risposta di Mortgage Bureau

Thank you for taking the time to leave your review Dr Yasin. When your adviser was helping you in March 2022, he could not have known what was coming down the line later that year and into this year, and would only have been able to advise on the mortgage market as we knew it at that time. Unfortunately the market took an unexpected turn in the Autumn of 2022 due to the mini-budget, and again more recently with the unexpected bank base rate rise this week, meaning that rates are now significantly higher, and regretfully many mortgage borrowers in the UK face a big jump in repayments when their existing fixed rate products end. We will of course look to help you again next year when your product ends and endeavour to find you the most attractive deal at that time.

Valutata 5 stelle su 5

We couldn’t recommend Wes enough!

Barrett homes had recommend the Mortgage Bureau when we reserved our house, we had already been given a mortgage in principle but I hadn’t felt confident with the previous advisor.
After speaking to Wes and him qualifying us for the reservation I immediately felt at ease. I understood the process and knew that he would be there to help us.
To that end Wes went above and beyond, he was there whenever we needed him and the mortgage application was plain sailing.
I can’t thank Wes enough for the time he spent on us. We highly recommend Wes and the Mortgage Bureau!
Speak to you in 5 years when our mortgage will need renewing ;-)

3 aprile 2023
Non scritta su invito
Logo di Mortgage Bureau

Risposta di Mortgage Bureau

Thank you for such a lovely review Claire, will ensure Wes is made aware of your kind comments.

Valutata 5 stelle su 5

All round great experience

Brad and Fiona made our experience of obtaining our first Mortgage really easy! I and my partner work jobs that mean phone calls can be difficult, so Brad was super easy to get hold of via email and responded very quickly! Fiona was the same and they were both happy to explain everything very clearly for novices like ourselves! All round great experience dealing with Mortgage Beureu

9 giugno 2023
Non scritta su invito
Logo di Mortgage Bureau

Risposta di Mortgage Bureau

Lovely review Kishan, thank you for taking the time to leave it and I will ensure Brad and Fiona are made aware of your kind comments.

Valutata 5 stelle su 5

Superstars Nyk and Emily!

We had Nyk and Emily help us with our application. Both were excellent at keeping us updated and explaining the steps as we processed our application. From submitting the application through to acceptance is a highly stressful process. However when you have such kind, responsive people to assist you it really makes it easier. So many thanks to you both and I hope to use you again at the end of our term.

17 giugno 2023
Non scritta su invito
Logo di Mortgage Bureau

Risposta di Mortgage Bureau

What a lovely review Mr Borthwick, thank you! Will pass on your kind comments to Nyk & Emily who I knw will be delighted to read them.

Valutata 5 stelle su 5

Very professional company and did…

Very professional company and did everything to help me with my new mortgage.
Lee Meredith was brilliant!

I wouldn’t hesitate to use them against n

7 giugno 2023
Non scritta su invito
Logo di Mortgage Bureau

Risposta di Mortgage Bureau

Thank you for taking the time to leave your review Angela, greatly appreciated.

Valutata 4 stelle su 5

I definitely recommend Mortgage Bureau - Nick was great!

I worked with Nicholas Young who was incredibly helpful and informative throughout the process of arranging my remortgage including paying off my help to buy equity loan. I would recommend using Mortgage Bureau as they do all of the hard work for you and really help with the process!

16 giugno 2023
Non scritta su invito
Logo di Mortgage Bureau

Risposta di Mortgage Bureau

Thank you for your review Abi, greatly appreciated.

Valutata 5 stelle su 5

Very incredible service

Very incredible service

Bill was an absolutely wonderful advisor throughout the process. He always made himself available to respond to our queries in a prompt manner. Additionally, he explained everything in a clear way which made me feel confident that I was understanding things correctly. Our case handler Fiona was also excellent, providing regular updates regarding the status of our application.

These two definitely made the process of buying our house as stress-free as it could've possibly been - thank you so much! I can only recommend them to everyone. Thank you.

14 giugno 2023
Non scritta su invito
Logo di Mortgage Bureau

Risposta di Mortgage Bureau

What a fantastic review Janos, thank you! Will pass your kind commnets on to Bill and Fiona.

Valutata 5 stelle su 5

Great Service

Have used their services previously and never hesitate to use them, they are a fabulous company and keep you updated and informed at all times, Lee was always available and was open in all conversation, Fiona who was the handler also gave great support. Would not hesitate to recommend this company.

9 giugno 2023
Non scritta su invito
Logo di Mortgage Bureau

Risposta di Mortgage Bureau

Lovely review Nicholas, thanks, especially given that you are a repeat customer. We look forward to looking after you again next time!

Valutata 5 stelle su 5

Really dedicated people

Really dedicated people
We worked with Andrew who set up our AIP & mortgage offer
He was very informed and even checked for better offers over the time we were waiting for completion

9 giugno 2023
Non scritta su invito
Logo di Mortgage Bureau

Risposta di Mortgage Bureau

Thank for taking the time to leave your review Pete, greatly appreciated and I will pass on your kind words to Andrew

Valutata 5 stelle su 5

Excellent service, very professional

This is the second time we have used Mortgage Bureau, the first buying new build five years ago and again June 2023 to remortgage after fixed rate ended. The Team, Daniel and Cainan were excellent, explaining in detail each part of the process, working with our solicitor to make the whole process painless (as much as it could be), would thoroughly recommend.

9 giugno 2023
Non scritta su invito
Logo di Mortgage Bureau

Risposta di Mortgage Bureau

That's a cracking review Robert, thank you so much!

Valutata 5 stelle su 5

Great team work

Great team work, very helpful in sorting out the mortgage application, the process was very smooth from the beginning until the completion.

7 giugno 2023
Non scritta su invito
Logo di Mortgage Bureau

Risposta di Mortgage Bureau

Thank you for taking the time to leave your review Naseer, greatly appreciated!

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più